Grace Removals Group - Cairns Reviews 47

TrustScore 4.5 out of 5

4.7

11 Toohey Street, 4870 Portsmith, Qld, AU


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Rated 5 out of 5 stars

From start to the time our goods were placed in storage, the process panned out exactly as we’re told it would. Not having moved for 35 years we were very stressed but everyone that we had contact wi... See more

Company replied

Rated 5 out of 5 stars

We had Grace Removals come in this morning in White Rock. We could not recommend these guys enough. Professional, friendly and definitely didn’t waste anytime in getting the job done. Nothing was... See more

Company replied

Rated 5 out of 5 stars

Outstanding! From the initial walkthrough by Malcolm, to the amazing crew on the day, I was not expecting to enjoy the packing & moving our whole house & studio overseas, but, Grace were... See more

Company replied

Rated 2 out of 5 stars

I had an uplift from Cairns, was told by the representative in Cairns that the delivery was 8-10 weeks to the UK. The uplift was 29th July and as of today the container is still sat in Brisbane. Don't... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 11 Toohey Street, 4870, Portsmith, Qld, Australia

  • 1300725991

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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Rated 5 out of 5 stars

Excellent

From first contact, Grace removals were professional, friendly and reassuring. The whole process was easy, and everything went according to plan. Everyone we dealt with was competent and proficient. Outstanding service and we would recommend.

June 9, 2021
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Louise,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Right from the start

Right from the start, the whole Grace team excelled. The removalist gentleman go far and beyond in every effort to to assist with the move. They make you feel confident all the way in knowing your furniture and move is in good hands.

April 9, 2021
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Paul,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Looked after really well by Grace

Looked after really well by Grace, the girls in Cairns deserve a big pat on the back

March 20, 2021
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Steve,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

They did an excellent job I recommend…

They did an excellent job I recommend to my friends

March 3, 2021
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Pious Joseph,

Thank you for your kind words. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future. We wish you all the best in your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great service great people would…cairns to Brisbane

Great service great people would recommend it to everyone . 😊

February 16, 2021
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Christine,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Removals were polite

Grace Removals were polite, helpful, curtious and went the extra distance. Mixups were minor but overall things went to their alotted place of delivery. Grace in Cairns were of great help however we did have some difficulty getting through the switchboard at Seven Hills Sydney. We did expect to see our oak table delivered to Revesby but no matter now.

Thanks for your service, have a great Christmas,
Trevor & Estelle

December 22, 2020
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Trevor and Estelle Burns,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

More than just a removalist!!…

Although slightly more expensive than other quotes we had to move us 1,400 ks. all the "extras" we got with Grace was well worth it! Boxes and cartons arrived when we asked for them, packaging material, paper, tape, bubble wrap were all freely given. Advise on who and when to contact various services, help with insurance, and a whole folder of useful information was included.
When the packing and uplift time came, it all went very smoothly, our containers taken to the station and arrived when we ordered them at the other end. The unpacking went well and beds assembled, furniture placed where required, all very smoothly. I would thoroughly recommend Grace removals!

July 11, 2020
Unprompted review
Grace Removals Group - Cairns logo

Reply from Grace Removals Group - Cairns

Dear Ralph & Jenny,
Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.
Kind regards,
Grace Customer Service

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