Grace Removals Group - Hobart Reviews 

63
TrustScore 4.5 out of 5

4.6

63 Greenbanks Road, 7030 Brighton, TAS, AU


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Rated 5 out of 5 stars

The removalist teams at both ends were efficient, friendly and helpful. This was our second big move with Grace and couldn't fault them.

Company replied

Rated 5 out of 5 stars

The original contact with Andrea from Grace was just great again as we have done a few moves with them. The team Ben, Jack and Julian were so professional with everything and over two days they just... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole process for my move, got a quote quickly (it was priced very well), and during the move Aaron and the team were very efficient and friendly

Company replied

Rated 5 out of 5 stars

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to pr... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 63 Greenbanks Road, 7030, Brighton, TAS, Australia

  • 1300725991

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

333 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly & Professional

Very professional, friendly team who were very responsive to our questions with clear answers for our international move.

April 10, 2022
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Reply from Grace Removals Group - Hobart

Dear Karen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,

Rated 5 out of 5 stars

Shipment from Launceston to San Jose

Shipment from Launceston to San Jose, California-all boxes came in fine-all shoes in pairs…lol. Very happy with service. No broken China or missing item. Very happy with their door to door service and reasonable price. I would recommend. Again, remember how you pack them makes a big difference to avoid being broken etc. shipping company in US constantly updated me as soon as they arrive in Los Angeles to San Jose. Very happy with Grace Removal Hobart.
Jungle

August 12, 2022
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Jungle,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Peaceful Relief!

It was such a relief to enjoy such a good experience with Grace Removals Hobart. Chris & the team delivered my goods without damage & on schedule which I really appreciated. Many thanks for such a reliable & positive experience.

July 21, 2022
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Reply from Grace Removals Group - Hobart

Dear Lucille,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The service from Grace I found to be…

The service from Grace I found to be friendly but professional. The packing of my artwork was exceptional. At all times and from all staff the manner in which they handled the move was informative and careful of government requirements as well as my own.

July 9, 2022
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Reply from Grace Removals Group - Hobart

Dear Doreen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 2 out of 5 stars

Didn't deliver on promises and expectations

Grace was recommended because of a particular employee having experience with antiques. This was why we went with Grace even though it was very expensive. On the move day we were told that employee was gone, and we got 2 people instead of 3 and 1 small truck instead of 1 big and 1 small. Items and our new floors and painted walls were damaged due to carelessness and the team left before everything was brought into the house. All in all a very disappointing experience.

May 31, 2022
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Reply from Grace Removals Group - Hobart

Dear Alex,

Thank you for sharing your feedback with us. We’d like to follow up and rectify the issue. Could you please forward your preferred contact details and your reference number to customerservice@grace.com.au so we can look into it further?

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Good coordination and professional job, well done 👍!

Good coordination, Andrea was great, she helped us sorting out some tricky situation and very helpful in booking our uplift. All staff were excellent in loaning and unloading furnitures, they were working extremely hard and very skilled. So very happy 😊!

April 14, 2022
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Reply from Grace Removals Group - Hobart

Dear Jenny,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very good and professional service.

Very good and professional service.
Would definitely recommend to all my friends, 10 out of 10 excellent service!

April 5, 2022
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Reply from Grace Removals Group - Hobart

Dear Eric,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent service

Excellent service. My work has done so nicely. They did a perfect job. Highly recommend to everyone

February 28, 2022
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Reply from Grace Removals Group - Hobart

Dear Valued Customer Yohani,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic experience

Fantastic service, from initial contact to delivery. We have used Grace on 3 occasions to move household and home workshop contents from Tassie to Brisbane and one return. LT Brisbane

January 2, 2022
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Leonard,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

excellent service

I had a quick and useful response when I first contacted Grace, the team picking our stuff was friendly and did an excellent job, and even though they had mentioned the possibility of the delivery taking over 3 months, are things arrived in 1.5 months without any issues.

September 28, 2021
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Hi,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Makes moving easy

Easy
Grace removalists has personality and professionalism from office to site. Easy from organising to moving to paying

August 22, 2021
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Reply from Grace Removals Group - Hobart

Dear Susan,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Removals.

Grace Removals.
Sam and Andrea are great people to work with - service and quote was excellent. Removal was from Hobart to Brisbane.
Thank you for your service and price on the furniture, packing and the car.

Thank you !!
Henry Mason

July 31, 2021
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Reply from Grace Removals Group - Hobart

Dear Henry & Barbara,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

we have had no problems with grace…

we have had no problems with grace removals and will continue to use them when needed

July 24, 2021
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Kenneth & Liz,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We had a big move from Hobart to cairns . Grace removals made it so easy . It pays to go with a big national company

We. Recently moved house from Hobart to cairns . A huge move for us .
Grace in both Hobart and cairns were absolutely great . They made the whole process so much easier . We have no hesitation recommending them

July 15, 2021
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear David and Janine,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

They never fail to deliver

I have never had a bad experience with Grace. I found the recent move has been like my previous moves, straight forward, problem free from the start when they picked up my household items in Tasmania and when it arrived at my home in Brisbane.

May 10, 2021
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Joanne,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Move North Hobart

Grace was easy to communicate with and everything was provided. The Removalists were fast and efficient and all went smoothly.

April 12, 2021
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Reply from Grace Removals Group - Hobart

Dear Colleen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Good job Grace.

Good job Grace.
Thanks.

March 14, 2021
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Simon,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

It was all so easy

It was all so easy, we were so impressed but how efficient the process was. We were able to get a booking and assessment with no hassle. The packing was extremely quick and professional. The settlement on our property was delayed on the day and the delivery drivers waited as long as they could before calling us to arrange a reschedule. Rescheduling twice was super easy and having our things store for no extra charge was absolutely amazing. The delivery itself was on time, very quick and very professional. And the option to call up and have the boxes picked up is amazing too. Overall the experience has been wonderful and we've been so impressed and grateful for all your help and flexibility.

November 6, 2020
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Amanda,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

My experience was easy and ran…

My experience was easy and ran smoothly. The team were very helpful and didn’t mind going out of their way to assist me. Very pleased with the professional service provided by Grace.

October 2, 2020
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Anna,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Stay safe! :)

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We had an excellent move this time…

We had an excellent move this time around. Moving house in the middle of a pandemic is very stressful! Staff were very friendly and helpful.
They were solution focussed and customer focussed.
A big thank you to Sam and her team!

July 19, 2020
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Simone,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to Sam in Hobart.
Kind regards,
Grace Customer Service

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