Grace Removals Group - Perth Reviews 307

TrustScore 4.5 out of 5

4.7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Rated 5 out of 5 stars

T and Tane were very kind and helpful throughout the packing process and took a lot of stress out of the relocation. It was an all round great experience.

Rated 5 out of 5 stars

Grace removals moved all of my boxes and furniture back into my house today after having new floors put in. They took good care of my boxes and furniture and put them in my rooms of choice. The men al... See more

Company replied

Rated 3 out of 5 stars

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more

Company replied

Rated 5 out of 5 stars

T and T helped with our relocation from New Zealand - making the whole process seamless & did it all with a smile!


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australia

  • 1300725991

4.7

Excellent

TrustScore 4.5 out of 5

307 reviews

5-star
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Rated 5 out of 5 stars

Fantastic team

Fantastic team Atul and Mat and the team that packed our stuff before the move.
Quick, efficient and professional service.

Will use again

August 22, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Mahesh,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Marion

Very quick response to my inquiring, I approached 3 other carriers and Kellie Nairn at Grace was so efficient and helpful. And the cost was excellent - mind you I'd have paid more just for such efficiency.
The delivery men were also top notch.
I will use Grace again, repeatedly. Vast thanks!

August 7, 2025
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Reply from Grace Removals Group - Perth

Dear Marion,

Thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Most impressed and grateful

16 boxes of personal belongings packed in Perth in April arrived securely in Phuket in August. My friend is extremely happy to have her belongings back and we both are most impressed with Grace shipping.

August 13, 2025
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Reply from Grace Removals Group - Perth

Dear Frank,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Team delivered our Shipment

Grace Team delivered our Shipment. We were very impressed for the professionalism and skills Grace team demonstrated led by SEAN. They handled our boxes and all items very carefully and gently. They set our bedroom furnitures and dining table nicely. All team members were very pleasant and professional.

August 4, 2025
Unprompted review
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Reply from Grace Removals Group - Perth

Dear Anis,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Removals Delivered

The Moving consultant in Perth, Jessica Theseira, worked hard to accommodate my requests and I am grateful for her prompt responses each time I had a query. On Uplift day in Perth, I was mortified when I saw the heavy cross trainer machine sitting on top of 2 levels of boxes in the container; I understand everything had to be packed tightly in the container for the train ride. I am glad I had bubble-wrapped all my glassware and placed them inside empty pots and boxes for double protection. In addition, I had compacted the stuff in the boxes, filling any space with cushions/crushed paper and ensured each box was filled to the brim. My furniture & boxes were delivered to my apartment exactly 3 weeks from collection. The delivery men in Melbourne, Jimmy and Richard, were cheerful and friendly, despite having to walk so much more to my 3rd floor apartment. Several of my boxes looked crushed at the corners, but nothing inside was broken. However, I couldn't find some clothes, can't remember where I had packed them. Nevertheless, I feel it is an overall positive experience for me with Grace Removals.

August 10, 2025
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Reply from Grace Removals Group - Perth

Dear Sandy,

We appreciate your positive feedback. We are happy that the consultant accommodated your requests and responded promptly. We're also glad the delivery team was cheerful and friendly. We've noted your comments about the packing and missing items, and we'll review our processes. Thank you for sharing your experience.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The pack up crew were excellent

The pack up crew were excellent. When the furniture was delivered the crew were great. Every thing was put in the right rooms. Beds were put together and washing machine was set. All up the service was fantastic.

August 7, 2025
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Reply from Grace Removals Group - Perth


Dear Kristin,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The whole process was easy

The whole process was easy, the whole staff were very friendly and professional in our dealing. Nothing that we raised during the process was too hard or difficult for Grace to sort and give us timely feedback. Would be very willing to recommend Grace to any one wanting a top level company to deal with with.

August 5, 2025
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Reply from Grace Removals Group - Perth

Dear Murray,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Was a great experience with the team…

Was a great experience with the team from grace removals, they were fast, polite and was very easy.
I would definitely recommend moving with Grace.

July 28, 2025
Unprompted review
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Reply from Grace Removals Group - Perth

Dear Michael,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

The Grace staff who was involved with…

The Grace staff who was involved with my shipment are very helpful and honest.

July 23, 2025
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Reply from Grace Removals Group - Perth

Dear Teresa,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 3 out of 5 stars

A bit stressful

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving at least 40min to the new address.
We’d like to commend the 3 gentleman doing the move, Azad Dankher, Lovepreet Singh and Ritwick as they were very professional, polite, hard working and went above and beyond to finish the job. A very long day that ended at 7PM.

July 22, 2025
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Reply from Grace Removals Group - Perth

Dear Kev,

Thank you for your feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The Smooth Move

Our move from Toodyay, WA, to Sunbury, Victoria was smooth, professional and 'personally friendly' from our first contact with Jennay at Grace, Forrestfield, WA. Thanks Jennay for setting up and steering us through what was as pleasant a process as moving home could be.
From the remotely monitored video walk though our house to ascertain what was to form the quote, to the delivery of and agreement to the very reasonable quote, then on to the scheduled careful and skilful packing of our household effects, the cheerful and efficient team doing the on - time uplift, the process was seamless and flawless. Then such was the communication between WA and Victoria that
we received personal and timely advice updates regarding delivery details to our new address, and Bobby and Matt duly arrived on date, on time unloading, locating and, where necessary, reconstructing some items that had been carefully disassembled for transport.
Damage was limited to a few minor scuff marks I believe to be unavoidable on such an undertaking.
When Bobby and Matt had finished the final aspect of the move, apart from one bedroom filled with boxes, our house looked fairly much like a home.
We couldn't be more satisfied with our move with Grace and we commend them without reservation.
Thank you, the team at Grace WA and Victoria.
John and Jennifer White.

July 20, 2025
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Reply from Grace Removals Group - Perth

Dear John,

We're delighted to see that you enjoyed your experience with us! Thank you for leaving us a rating.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The whole experience was easy and…

The whole experience was easy and enjoyable from the first contact to pick up, top marks to drivers Chase & Jordan for amazing performance very friendly and professional and credit to yourselves and Grace.
Cheers Murray and Kelly.

July 13, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Murray,

We're happy to hear that your experience was easy and enjoyable. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Rated 5 out of 5 stars

Highly Recommend

Melinda Crotty my Moving Consultant was wonderful. She was incredibly helpful and genuinely lovely to deal with, nothing was ever too much trouble. I really appreciated how professional and kind she was throughout the whole process. Honestly, Melinda is such an asset to your team, she made a stressful time feel so much easier, and I’m really grateful for that.
Grace's packing and moving charges were also considerably cheaper than those of other large, well-known companies, which made the whole experience even better.
The removalists who packed my items did so with great care, and everything arrived safely to SA.

June 23, 2025
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Reply from Grace Removals Group - Perth

Dear Anita,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The removal men where amazing… They…

The removal men where amazing… They made sure they did all they could to accommodate my extra additional items (due to a misunderstanding) and kept me calm!
Very grateful for such a wonderful service!

June 27, 2025
Unprompted review
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Reply from Grace Removals Group - Perth

Dear Claudette,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Efficient and helpful service

Great and efficient service. Helpful removalists who were willing to accommodate our needs.

June 23, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Emma,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Nick and Happy were awesome!

Nick and Happy were awesome!
Unloaded a 20ft container in 2hrs, handled our furniture with care and respect and placed everything exactly where it needed to go, thanks fellas! Truely a great job, thank you, Wayne & Stacey.

June 19, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Wayne,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Nick, Atul, Jimmy, Warren and crew were awesome for our uplift. Communication was brilliant. Our uplift was faultless. What is usually a stressful time was a breeze with Grace removals.

June 17, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Luke,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Amazing job

Amazing job! Who knew a small house could have so much stuff! The lads from Grace led by Atul were amazing and treated our gear with great care. Thank you.

June 13, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Fergco

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very professional team

The team in Adelaide as well as in Perth, Nick and Anky, were very efficient and thoughtful, placed the cardboard boxes so that I can read what’s in. I would definately move with Grace on my next move and would highly recommend them.

June 10, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Andrea,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent service

Excellent service from before, during, and after the move. Have used them for both interstate and local moves. Wouldn’t use anyone else.

June 5, 2025
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear James,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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