Grace Removals Group - Perth Reviews 308

TrustScore 4.5 out of 5

4.7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

We have just had the boys complete our uplift for a move to NZ. So far everything has gone very well. Peter in Sales was lovely to deal with and gave us confidence to go with the company. The moving... See more

Rated 5 out of 5 stars

T and Tane were very kind and helpful throughout the packing process and took a lot of stress out of the relocation. It was an all round great experience.

Rated 5 out of 5 stars

Grace removals moved all of my boxes and furniture back into my house today after having new floors put in. They took good care of my boxes and furniture and put them in my rooms of choice. The men al... See more

Company replied

Rated 3 out of 5 stars

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australia

  • 1300725991

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
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Rated 5 out of 5 stars

A great moving experience …

Thanks to Dan and his team for making our move from WA to Melbourne hassle free. Everything was well packed and arrived in one piece to our great relief. Grace Removals proved to be very professional and reliable too.

October 13, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Marvena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

GRACE Removals - a happy client

Friendly, reliable, very professional and trustworthy service.

October 11, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Alex,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The 3 Removalist worked well together…

The 3 Removalist worked well together communication between them and myself was very good. All 3 got stuck into it no dragging out time like I have experienced with other Removalist

October 7, 2024
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Reply from Grace Removals Group - Perth

Dear Michelle,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We turned to Grace when time was short

We turned to Grace when our son needed help relocating from Perth to Albany in a really short timeframe. Over the two weeks we had, Grace worked out what we wanted moved, organised the move and ensured that his things were in Albany on the day he arrived. The team on the day of uplift were fantastic, pleasant and the type of people you can leave to do their job. Nothing was a problem and they took great care with items that were sentimental, expensive or just damn difficult to pack! The delivery went well with all items arriving as we wanted them.
This is another successful move that Grace has managed for us and the team from start to finish were accommodating and easy to deal with.

September 20, 2024
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Reply from Grace Removals Group - Perth

Dear Peter,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 3 out of 5 stars

Paif for someone else's removal costs

Grace Removals made me pay to move someone else's very large fridge and do not want to offer a refund for that cost.

September 29, 2024
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Reply from Grace Removals Group - Perth

Hi,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Dealing with Grace Removals is easy and…

Dealing with Grace Removals is easy and seamless. Highly professional friendly staff that the company should be very proud of! I highly recommend them.

September 13, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Tracey,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Trustworthiness

Pretty much because what was said was done and I selected Grace Removals because of that. I took in other quotes and they might have been cheaper but some quoted hourly rates and they refused to come to the house to have a look. To me it was important that a rep came to the house. Having used Grace successfully before I decided that Grace was the right choice based on the above.

September 5, 2024
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Reply from Grace Removals Group - Perth

Dear Bo,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Seamless process from wo to go

Seamless process from wo to go. Friendly, efficient lads. Would highly recommend.

August 14, 2024
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Reply from Grace Removals Group - Perth

Dear Lynda,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys

September 10, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Zena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Helped me get everything done and…

Helped me get everything done and dusted always answered my questions great team came to load my things came as a recommend and I would do the same recommend them any time

September 10, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sheila,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Kind & polite

Everyone was kind, engaging and polite.
While moving in, the guys were supercreative and helpful getting all the furniture on their envisioned spot. I was so pleased!

August 7, 2024
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Reply from Grace Removals Group - Perth

Dear Marianne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Great experience

Great experience. Smooth, reliable and ahead of schedule.

September 3, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Antony,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Very professional - all items delivered on time with no damage. Helpful at all times. Stress free process with grace.

August 30, 2024
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Reply from Grace Removals Group - Perth

Dear Jan,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great service throughout …

Great service in both Melbourne and Perth. Teams were professional, fast, respectful and friendly. Not just the guys doing the moving, the sales and customer service teams too. Great communication throughout.

August 29, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Adam,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We are absolutely happy with the…

We are absolutely happy with the exceptional service we received from Grace removals! From the initial consultation to the final delivery, their team demonstrated a high standard of professionalism, care, and attention to detail.

Their movers were punctual, courteous, and took great care in handling my belongings, ensuring everything arrived at my new home safely and without any damage.

The communication throughout the process was seamless, and their team went above and beyond to accommodate my needs and make my move as stress-free as possible.

I highly recommend Grace house movers to anyone looking for a reliable and top-notch moving experience. Their dedication to excellence and customer satisfaction is truly impressive. Five stars and a big thank you to the entire team!"

August 24, 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Nava,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional and courteous service.received a professional service from…

We received a professional service from Grace. The staff were courteous, punctual, and respected our furniture and belongings, making sure to pack and unpack them with care.

August 23, 2024
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Reply from Grace Removals Group - Perth

Dear Beverley,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace is a reliable and efficient…

Grace is a reliable and efficient removal service company, would highly recommend to anyone looking for such removal services

July 14, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth


Dear Siew,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic company

Very happy with grace removerlists.
My consultant Jessica was fantastic very helpful from start to finish.
The guys that came to pick up furniture were amazing very professional.
Will use again .

July 22, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Leanne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Packing was done quickly and…

Packing was done quickly and efficiently and there was a grandfather clock that needed particular care. All arrived intact and in a reasonable time and a reasonable price. So one very happy customer , thank you

July 4, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Penny,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional and respectful company!

In a very difficult and emotional situation, emptying and shipping a deceased family members home back to the UK, Grace removals were amazing! Professional, compassionate and respectful from start to finish.
They literally went above and beyond!
I highly recommend them, with no hesitation at all ! 5 out of 5 !

April 16, 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sarah,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

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