Grace Removals Group - Sydney Reviews 220

TrustScore 4.5 out of 5

4.4

4 Tucks Road, 2147 Seven Hills, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Shane and Noah arrived and carried out the removal in very efficient manner. They even advised us with a complete solution on how to resolve and issue with the packing of one of our items. Overall, Gr... See more

Company replied

Rated 5 out of 5 stars

We moved out of our property on the 24th of April. Noah & Shane, the removers, did a fantastic job. Way over what was expected. As did the girls that packed the day before. The whole experienc... See more

Company replied

Rated 5 out of 5 stars

We repatriated from Sydney to the Fylde coast of England. Grace removals came to our home and packed up our belongings, bikes, knick knacks and kids toys for shipping to the UK. We were really imp... See more

Company replied

Rated 5 out of 5 stars

Overall I was extremely satisfied with how our interstate move went. Claudia was great with getting the scope and cost to exactly what was required to ensure an efficient and cost effective move. The... See more

Company replied


Company details

  1. Moving Company
  2. Logistics Service
  3. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 4 Tucks Road, 2147, Seven Hills, NSW, Australia

  • 1300725991

4.4

Excellent

TrustScore 4.5 out of 5

220 reviews

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Rated 5 out of 5 stars

Grace Removals. This the third time I have engaged…

This is the third time I have engaged the services of Grace removals. Our sales consultant, Patrick, was very helpful and our removalists were extremely professional and of great assistance.

September 29, 2023
Grace Removals Group - Sydney logo

Reply from Grace Removals Group - Sydney

Dear Donna and John,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Couldn't ask for a better team of guys

Couldn't ask for a better team of guys! Especially unloading in Melbourne! Awesome crew!
Thanks SO much for a great job!
Caroline

September 27, 2023
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Reply from Grace Removals Group - Sydney

Dear Caroline,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Moved

The whole team from point of booking to pickup to delivery was fantastic 👍

September 18, 2023
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Reply from Grace Removals Group - Sydney

Dear Patti,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Adaptable, quality service provided by Grace

Grace Workplace Solutions provided us with excellent support and expertise to successfully relocate our offices in Sydney. The best words to describe the service are responsive and adaptable. The scope of our relocation kept changing on a daily basis and the Grace team were able to provide us with solutions that were cost effective and got the project completed on time. The crews were hard working, courteous and had plenty of experience that was invaluable. Great job, highly recommended.

August 21, 2023
Unprompted review
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Reply from Grace Removals Group - Sydney

Dear Melissa,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

From the first meeting to determine…Pack, Move, Store, Move, Unpack

From the first meeting to determine what service needed, to the fixed, itemised written agreement and insurance options for my pack, move, store, unpack move, Grace were highly professional. The after move service checking in that all is as expected and the box pick up meant a stressless experience.

August 31, 2023
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Reply from Grace Removals Group - Sydney

Dear Tina,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace were very professional

Grace were very professional, prompt and helpful, communicated with me throughout the whole process of collecting my belongings and shipping. Id recommend them to anyone moving.

August 29, 2023
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Reply from Grace Removals Group - Sydney

Dear Hilda,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We felt totally supported in our move…

We felt totally supported in our move from Sydney to Tasmania from the very moment a Grace representative came to our Appartement to assess how much stuff/ belongings/ furniture we had and estimated the volume to give us a quote to the delivery day in Tasmania, when all our boxes arrived at our new home.
Communication throughout was absolutely excellent!
The guys who carried all our goods on both ends were amazing!
All in all a very big and very happy Thank You Grace!

August 23, 2023
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Reply from Grace Removals Group - Sydney

Dear Astrid,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic from start to end

I just wrote a review for Grace and forgot to copy it so I could paste here. All in all, the teams that looked after both pickup and delivery were absolutely awesome. They made the whole experience as seamless as possible. I despise moving and therefore their professionalism and proactive was made the whole situation so much more palatable.
Anyway, highly recommended…. Their teams were seriously super!

August 22, 2023
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Reply from Grace Removals Group - Sydney

Dear Tom,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Great communication

Great communication, good price!

August 19, 2023
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Reply from Grace Removals Group - Sydney

Dear Valued Customer,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The three removalists aka

The three removalists aka. Arthur, Mitch & Campbell were super . Can't commend enough. Dynamic trio. Grace Removals communications eventually worked out. This is the second time I've used them. The Dynamic trio, I would give them 100 stars. Well done guys.

August 9, 2023
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Reply from Grace Removals Group - Sydney

Dear Anne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great price & service

Great customer service, great value for money.

July 31, 2023
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Reply from Grace Removals Group - Sydney

Dear Bo Marcus,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace was good

We were nervous about choosing a removalist company as there is a lot of bad feedback out there.
We chose Grace and they were very good. They were friendly throughout the stressful interstate move and collected and delivered our stuff with little fuss.

July 30, 2023
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Reply from Grace Removals Group - Sydney

Dear Judy/Brian,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Customer service was great with helping…

Customer service was great with helping getting my stuffs to Perth . Price was decent .

July 24, 2023
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Reply from Grace Removals Group - Sydney

Dear Makereta,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The thing I like about it is they so…

The thing I like about it is they so organised everything is on service very tidy. You get your item on time with great service

July 21, 2023
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Reply from Grace Removals Group - Sydney

Dear Vivienne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The whole process was excellent

The whole process was excellent, from the time I called to book an onsite meeting to view what I wanted to ship to the UK (contents of apartment excluding furniture) and many paintings from an outside storage location, the quotation and follow up process and eventual booking to pack, what smooth and very well managed. Following quotation and decision to engage the shipper, I was emailed all documents required to proceed. The packers themselves were on time, efficient, came with requisite materials, carried out the job swiftly and quietly. The goods arrived the other end through the local agents, who again were excellent, and proof was in the pudding as to how the packers did an amazing packing job, resulted in not one breakage despite the majority of shipment was highly breakable items. Paintings were very well wrapped and into carton boxes and no damage there either. Very happy with Grace Removals I would recommend them to anyone.

March 12, 2023
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Reply from Grace Removals Group - Sydney

Dear Mrs Aldred,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Thank you for a great move Sydney > Mackay

Great experience from first contact to drop off. Made it much easier for us.

June 30, 2023
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Reply from Grace Removals Group - Sydney

Dear Alyce,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very professional and easy dealing with…

Very professional and easy dealing with Grace. The stuff always help me and answer all my doubts and they transported all my stuff with care, no one of my stuff was damage and the crew from the removal was very friendly and funny. 100 % I recommended this company

July 14, 2023
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Reply from Grace Removals Group - Sydney

Dear Patricio,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Efficient,competent and friendly…

We moved over three days and each team was uniquely efficient. the 2 ladies packing were pleasant and caring, the 2 guys moving the furniture were efficient BUT the unpackers were beyond compare in the intelligent way they organized the kitchen and the rest of the house. It helped that I had grouped items according to the rooms they were to fit, prior to packing

July 4, 2023
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Reply from Grace Removals Group - Sydney

Dear Annge,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The team were warm and friendly as well…

The team were warm and friendly as well as professional and diligent. They were very careful with our belongings and thought threw the day well.

June 20, 2023
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Reply from Grace Removals Group - Sydney

Dear Kate,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Specialized Records Move

Specialized Records Move - Corporate
Team was on time. They listened really well to the info and instructions given at the huddle, asking relevant questions. Very efficient and careful with moving delicate historical records. The whole team was very friendly and approachable - listening to further instructions as the day went on.

Move was much quicker and easier than anticipated. Would highly recommend.

June 21, 2023
Unprompted review
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Reply from Grace Removals Group - Sydney

Dear Margaret,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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