Shane and Noah arrived and carried out the removal in very efficient manner. They even advised us with a complete solution on how to resolve and issue with the packing of one of our items. Overall, Gr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Shane and Noah arrived and carried out the removal in very efficient manner. They even advised us with a complete solution on how to resolve and issue with the packing of one of our items. Overall, Gr... See more
Company replied
We moved out of our property on the 24th of April. Noah & Shane, the removers, did a fantastic job. Way over what was expected. As did the girls that packed the day before. The whole experienc... See more
Company replied
We repatriated from Sydney to the Fylde coast of England. Grace removals came to our home and packed up our belongings, bikes, knick knacks and kids toys for shipping to the UK. We were really imp... See more
Company replied
Overall I was extremely satisfied with how our interstate move went. Claudia was great with getting the scope and cost to exactly what was required to ensure an efficient and cost effective move. The... See more
Company replied
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
4 Tucks Road, 2147, Seven Hills, NSW, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the third time I have engaged the services of Grace removals. Our sales consultant, Patrick, was very helpful and our removalists were extremely professional and of great assistance.

Reply from Grace Removals Group - Sydney
Couldn't ask for a better team of guys! Especially unloading in Melbourne! Awesome crew!
Thanks SO much for a great job!
Caroline

Reply from Grace Removals Group - Sydney

Reply from Grace Removals Group - Sydney
Grace Workplace Solutions provided us with excellent support and expertise to successfully relocate our offices in Sydney. The best words to describe the service are responsive and adaptable. The scope of our relocation kept changing on a daily basis and the Grace team were able to provide us with solutions that were cost effective and got the project completed on time. The crews were hard working, courteous and had plenty of experience that was invaluable. Great job, highly recommended.

Reply from Grace Removals Group - Sydney
From the first meeting to determine what service needed, to the fixed, itemised written agreement and insurance options for my pack, move, store, unpack move, Grace were highly professional. The after move service checking in that all is as expected and the box pick up meant a stressless experience.

Reply from Grace Removals Group - Sydney
Grace were very professional, prompt and helpful, communicated with me throughout the whole process of collecting my belongings and shipping. Id recommend them to anyone moving.

Reply from Grace Removals Group - Sydney
We felt totally supported in our move from Sydney to Tasmania from the very moment a Grace representative came to our Appartement to assess how much stuff/ belongings/ furniture we had and estimated the volume to give us a quote to the delivery day in Tasmania, when all our boxes arrived at our new home.
Communication throughout was absolutely excellent!
The guys who carried all our goods on both ends were amazing!
All in all a very big and very happy Thank You Grace!

Reply from Grace Removals Group - Sydney
I just wrote a review for Grace and forgot to copy it so I could paste here. All in all, the teams that looked after both pickup and delivery were absolutely awesome. They made the whole experience as seamless as possible. I despise moving and therefore their professionalism and proactive was made the whole situation so much more palatable.
Anyway, highly recommended…. Their teams were seriously super!

Reply from Grace Removals Group - Sydney

Reply from Grace Removals Group - Sydney
The three removalists aka. Arthur, Mitch & Campbell were super . Can't commend enough. Dynamic trio. Grace Removals communications eventually worked out. This is the second time I've used them. The Dynamic trio, I would give them 100 stars. Well done guys.

Reply from Grace Removals Group - Sydney

Reply from Grace Removals Group - Sydney
We were nervous about choosing a removalist company as there is a lot of bad feedback out there.
We chose Grace and they were very good. They were friendly throughout the stressful interstate move and collected and delivered our stuff with little fuss.

Reply from Grace Removals Group - Sydney
Customer service was great with helping getting my stuffs to Perth . Price was decent .

Reply from Grace Removals Group - Sydney
The thing I like about it is they so organised everything is on service very tidy. You get your item on time with great service

Reply from Grace Removals Group - Sydney
The whole process was excellent, from the time I called to book an onsite meeting to view what I wanted to ship to the UK (contents of apartment excluding furniture) and many paintings from an outside storage location, the quotation and follow up process and eventual booking to pack, what smooth and very well managed. Following quotation and decision to engage the shipper, I was emailed all documents required to proceed. The packers themselves were on time, efficient, came with requisite materials, carried out the job swiftly and quietly. The goods arrived the other end through the local agents, who again were excellent, and proof was in the pudding as to how the packers did an amazing packing job, resulted in not one breakage despite the majority of shipment was highly breakable items. Paintings were very well wrapped and into carton boxes and no damage there either. Very happy with Grace Removals I would recommend them to anyone.

Reply from Grace Removals Group - Sydney
Great experience from first contact to drop off. Made it much easier for us.

Reply from Grace Removals Group - Sydney
Very professional and easy dealing with Grace. The stuff always help me and answer all my doubts and they transported all my stuff with care, no one of my stuff was damage and the crew from the removal was very friendly and funny. 100 % I recommended this company

Reply from Grace Removals Group - Sydney
We moved over three days and each team was uniquely efficient. the 2 ladies packing were pleasant and caring, the 2 guys moving the furniture were efficient BUT the unpackers were beyond compare in the intelligent way they organized the kitchen and the rest of the house. It helped that I had grouped items according to the rooms they were to fit, prior to packing

Reply from Grace Removals Group - Sydney
The team were warm and friendly as well as professional and diligent. They were very careful with our belongings and thought threw the day well.

Reply from Grace Removals Group - Sydney
Specialized Records Move - Corporate
Team was on time. They listened really well to the info and instructions given at the huddle, asking relevant questions. Very efficient and careful with moving delicate historical records. The whole team was very friendly and approachable - listening to further instructions as the day went on.
Move was much quicker and easier than anticipated. Would highly recommend.

Reply from Grace Removals Group - Sydney
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.