Graded Green Reviews 2,475

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Your company has taken my money but I not received anything you have given me a tracking number but it' said post-office is waiting for package so they can put in there system so they can deliver the... See more

Rated 1 out of 5 stars

I spent over £500 worth of products in April 25 and they have not sent it out. I contacted my bank after reading all these recent reviews as I think I have been scammed. The banks now says I have to c... See more

Rated 1 out of 5 stars

recieved a refund from last years ordering mess, i recieved an email the other day saying back open, so i made an order, they sent me an email asking how the order was, but i had not recieved it. so i... See more

Rated 5 out of 5 stars

I have Multiple (chronic pain) autoimmune and autoinflammatory, incurable diseases. I am in pain 24/7 from my scalp to the soles of my feet. These diseases are incredibly difficult to manage. Using Gr... See more

Company replied

Company details

  1. Herb Shop

Written by the company

Graded Green - UK based retailer for CBD Products. Graded Green sells everything from CBD Flower to edibles. Shipped from the UK in discreet, smell-proof packaging we are rated highly amongst our customers.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

After FINALLY getting an October order…

After FINALLY getting an October order delivered I trusted them again, ordered on 28th December , (paid for priority delivery too), yet find myself waiting for it to be fulfilled and sent AGAIN! the fact theres nowhere to followup. ZERO customer support!
What is going on?
Order 33769W
Confirmed December 28

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered on the 6th and had no…

Ordered on the 6th and had no despatched email and like others here emails bounced back. I checked the company out on Companies House and they have been dissolved and going under a new name. Anybody with outstanding orders issue a charge back with your banks.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

have not delivered - AVOID

Ordered and paid 22/12, never got an email confirming despatch and nothing has arrived. Customer service number says they are closed, WhatsApp message unread. No reply to my email. Looks like they've taken people's money and run. Do not place an order with them.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Where is My order? It shouldn't take this long! Emails bouncing back , first time using this company, looks like scammers, sort it out!
Called bank to dispute transaction, they said CBD flowers are illegal and they can not give me the money back because of this , has anyone had any joy with bank refunds?

UPDATE
Still not received, got money back from bank, nice try you little tramps robbing people , do not use these

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Have ordered for last few years with no…

Have ordered for last few years with no problems.
This time I've ordered 29th November still awaiting delivery. None of your contact details work phone number whatsapp and email. This is unacceptable. Order number
33417W please contact me

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

never got order

ordered and paid for the cbd and never got it iv tried to phone email them nothing from them at all never get anything from these people

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered from them over a week ago

I ordered from them over a week ago, my order not even been dispatched. Their support email address bounces back, their phone number says office is closed. There’s a platform for after sales support where your comment has to be approved by them. Roadblocks everywhere. Avoid!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Totally discussed with this shower of…

Totally discussed with this shower of scammers
Took them a week to cancel my order
But on there we’d site I bought the last cbd babe about 10 day later they told me they cancelled my order
And I’m still waiting on my refund
Still not in my account
I definitely think a bunch of chances please don’t ordered from these muppets
Just go to orange county or any other decent site

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

I’m now on my 3rd charge back

I’m now on my 3rd charge back! DO NOT USE THIS COMPANY! I used them for 3 years, the last 5 months have been ridiculous. There is zero customer support, the emails don’t go through, they don’t answer on insta or WhatsApp and their phone number is Liverpool Football Club. Whatever they were they aren’t now. AVOID AVOID AVOID!!!! Don’t be fooled by them updating the website, save yourself the hassle and stress.

WHERES MY ORDER?!?!

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

Order from anywhere else than here

Ordered off here many times before and never had an issue.
Ordered roughly around the 18th November and I’m still awaiting shipment. Tried emailing their contact email and it failed to send multiple times.
Can’t request my refund but happy to take my money. Wouldn’t ever buy from here again. Still awaiting my order.

From now on I will be ordering from ‘BudBros’ as their product is brilliant and actually gets sent out to you on time.

December 9, 2024
Unprompted review

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