THE GRAFTON BARBER Reviews 

534
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers consistently highlight the exceptional staff, praising their professionalism, friendliness, and meticulous attention to detail. Many people also appreciate the efficient service and the overall positive experience, often noting the quality and presentation of the products received. However, some customers also noted issues with the service. A few people reported that advertised services, especially those included in vouchers, were not fully provided, such as hair washes or specific treatments. Additionally, some reviewers experienced dissatisfaction with the haircut quality, mentioning inexperienced barbers or not receiving the style they requested.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their efficiency, friendliness, and... See more

Service

People report ambiguous experiences with service, with many customers praising the great, quick, and top-tier... See more

Product

Customers had ambiguous experiences with product quality and suitability. Many reviewers praised the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.

Rated 5 out of 5 stars

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more

Rated 5 out of 5 stars

The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!

Company replied

Rated 5 out of 5 stars

I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more


3.7

Average

TrustScore 3.5 out of 5

534 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(534)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m always so happy w the delivery and…

I’m always so happy w the delivery and service from Grafton Barbers and as I send in their hair product Shaped I’m also always very grateful

November 7, 2025
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Karen,

Thanks so much for your lovely review! We’re delighted to hear you’re consistently happy with our delivery and service — and that you’re enjoying our Shaped so much! Your continued support really means a lot to us.

– THE GRAFTON BARBER TEAM

Rated 5 out of 5 stars

Grafton Barbers Hansfield is a great…

Grafton Barbers Hansfield is a great location, spacious, comfortable, good parking, it's very own Grafton cafe attached to the Barbers. Katrina gives a 5 star haircut, with attention to detail. She is also a Barista professional and shared her knowledge of the delicious latte coffee from El Salvador. 5 star experience 🌟

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very Easy to purchase a gift voucher on…

Very Easy to purchase a gift voucher on line.

October 13, 2025
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Marilyn,

We really appreciate you taking the time to share that! Delighted to hear you found our online gift voucher process quick and straightforward — exactly how it should be. Have a great day & if you need anything please don't hesitate to reach out

– THE GRAFTON BARBER TEAM

Rated 5 out of 5 stars

Aimen ⭐️

Aimen in Grafton barbers Arnotts gave me a great experience. Haircut was top tier and he was very friendly and chatty. We spoke for the entirety of the haircut and he also assisted me with what haircut would suit me most. Will 100% be going back to him.

October 17, 2025
Unprompted review
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Cillian,

Thanks a million for the fantastic review! We’re delighted to hear that Aimen provided such a top-tier experience at our Arnotts store. His skill, friendly approach, and attention to detail truly represent what The Grafton Barber is all about. We’ll be sure to pass on your kind words — he’ll be thrilled to hear them.

– THE GRAFTON BARBER TEAM

Rated 5 out of 5 stars

Prompt

Prompt, complete and accurate fulfilment of on-line order.

September 23, 2025
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Michael,

We really appreciate your feedback! Delighted to hear your online order arrived promptly and exactly as expected — that’s the level of service we always strive to deliver.

– THE GRAFTON BARBER TEAM

Rated 1 out of 5 stars

I purchased the Full Works Voucher…

I purchased the Full Works Voucher (€67) for my partner expecting a 70-minute premium grooming service (35 min hair + 35 min shave) as advertised. However, at the Arnotts Grafton Barber branch on 11 September 2025, the whole appointment lasted only 18 minutes.

Most of the promised services (consultation, shampoo, scalp tonic, pre-shave oil, hot towels, aftershave balm, complimentary beverages) were not provided. The barber also tried to charge extra for the shave even though it was clearly included in the voucher.

The only hot towel given was dirty and full of hair – extremely unhygienic. This was a complete misrepresentation of the advertised service and a huge disappointment.

Very unprofessional and not worth the price.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Tallaght Store

The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!

August 14, 2025
Unprompted review
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Vicki,

Thank you so much for your wonderful review and kind words about our Tallaght store!

We’re delighted to hear Ross makes your little one feel safe and comfortable—that means the world to us.

We really appreciate your loyalty and look forward to welcoming you both back soon!

- THE GRAFTON BARBER TEAM

Rated 5 out of 5 stars

As always the presentation of the…

As always the presentation of the product is top class I love getting the delivery with a few bonus pieces added which is a nice touch and the products are great also

July 31, 2025
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Stephen,

Thanks so much for your kind words. We’re delighted to hear you enjoy both the presentation of your orders and the little bonus extras — it’s our way of showing some extra appreciation for our customers. Even better to know you rate the products so highly too.

We look forward to sending your next delivery your way.

– THE GRAFTON BARBER TEAM

Rated 1 out of 5 stars

The Grafton Barbers Tallaght Square…

The Grafton Barbers Tallaght Square (within dunnes Stores).

I would give 0 stars if possible as my messages were also ignored by the store and also the offical WhatApp on the Grafton barbers website.

There is another review from 4 weeks ago. It stated that's inside the tallaght shop, the second char from the left is who gave him a bad haircut. This was the exact same seal and barber named Raz who did my hair this morning.

I didn't actually see how bad my hair was until I got home and washed it in the light. Have a look at my pictures attached and you'll soo how bad a job Raz did. PLEASE AVOID.

I belive in giving everyone a chance to rectify the issue, but as I said, they won't reply to my messages.

Services
Head shave

Stylist
Raz - Second chair from the left when looking into the Tallaght Square Grafton Barber Shop (within Dunnes Stores).

August 2, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointing

I went for a clipper cut in the store located in The Square, Tallaght. An apprentice cut my hair which is fine. We all need to start somewhere. The problem was his work was not checked and the cut and finish I got was nowhere near the standard I expected from this brand. Overall a disappointing experience.

June 19, 2025
Unprompted review

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