Graf UK Ltd Reviews 1,210

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... See more

Rated 5 out of 5 stars

We purchased a water butt for the garden, delivery was quick and it looks great in the garden. We have now decided, that we want another, but prices have gone up massively. In fact another £97. That's... See more

Company replied

Rated 5 out of 5 stars

A first class service and product. We have installed one of 3 tanks and the service from Graf was outstanding. The commissioning appointment and paperwork was easy to make and do. The engineer tur... See more

Company replied

Rated 5 out of 5 stars

Thanks Graf, for helping me through the difficult process of choosing and installing a new Sewage Treatment Plant. Neville and Hadley were very helpful throughout the process. I would happily recommen... See more

Company details

  1. Manufacturer

Written by the company

Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Ordered a water butt and kit to connect…

Ordered a water butt and kit to connect it to a down pipe. Delivered as expected undamaged. Installation straightforward and the inclusion of a hole saw in the kit is a good idea. However the rubber fitting for the down pipe is not 100% watertight. This was easily rectified with a smear of silicone seal.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

First class service

First class service.
Very accommodating and helpful management and site team, helpful both in pre-construction design & planning, and eventual project delivery.
Many Thanks
Liam Gill
Marron Civil Engineering

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good first experience with Grantia UK…

Good first experience with Grantia UK as trying to find a decent water Butt which would blend into a corner ,
I chose a generous 300 litre grey granite appeance water container which was delivered within days and put in place the same day.
I also got a free T shirt thank you Guys

April 3, 2024
Rated 4 out of 5 stars

Very good quality butts

Very good quality butts. Great that the tap is pre drilled with a screw fit and there is access similarly at the bottom to drain or measure. However the sections to cut out access for a pipe whilst obvious are extremely hard plastic and as they are at the top where there minimal load bearing it would help to at least have thinner layer of plastic.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect customer service

1st compost bin arrived damaged in transit. Within 3 days I had a replacement bin and the damaged one was collected. No quibbles...just perfect customer service. Thankyou 😁

March 18, 2024
Rated 5 out of 5 stars

Great Service.

Very good customer service from all the departments.
Enjoyed talking to the very pleasant delivery driver who was well informed on the products.Will be trading with the business again.Others could take look at how to run a business from this excellent Company.A breath of fresh air.

March 26, 2024
Unprompted review
Rated 4 out of 5 stars

Great Water Butt! Perfect for our driveway!

The Water butt looks great and is of decent quality! (It is by far superior compared to the usual cheap stuff you see mostly). Installation is easy, too.
Only downside is the cheaply plastic tap that comes with it. It was leaking and the diameter of the outlet is too large, not suitable for a standard garden hose. Subsequently we replaced the tap with a metal ball valve tap. Very happy overall.

March 12, 2024
Rated 5 out of 5 stars

Great size

Item arrived on time, packed well, easy to assemble.
Great size.
So far so good.

March 11, 2024

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