Grand'Cru — Specialty Coffee Roasters Reviews 72

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay. Tri... See more

Rated 5 out of 5 stars

My favorite coffee! Many sophisticated blends to enjoy. Great coffee team, who make the best coffee, and sometimes reward you with cool swag in your coffee orders too, just got a really hip T Shir... See more

Rated 1 out of 5 stars

Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating. Planning to go to fairtra... See more

Rated 4 out of 5 stars

Very nice coffee I ordered the Grandeur Signature Blend, however the only issue I had was from the day I ordered the coffee it was 10 days before it arrived. If you live interstate I suggest you m... See more

Company details

  1. Coffee Roasters

About Grand'Cru — Specialty Coffee Roasters

Written by the company

Grand’Cru Coffee is a specialty coffee roaster based in Chatswood, in the heart of Sydney’s North Shore. We aim to share our passion through our craft and influence the next steps in the history of coffee.

Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.

Contact info

2.9

Average

TrustScore 3 out of 5

72 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Coffee is great

Coffee is great
Just wish the packets were vacuum sealed as well so it would be easier to store large orders.

April 29, 2021
Grand'Cru — Specialty Coffee Roasters logo

Reply from Grand'Cru — Specialty Coffee Roasters

Hi Dan, Thanks for your review! Unfortunately vacuum sealing freshly roasted coffee isn't constructive for us, as coffee beans release CO2 as they age. Happy brewing :)

Rated 5 out of 5 stars

Fast delivery and very reasonable…

Fast delivery and very reasonable price. Love the coffee. Value for money. The only thing they are missing is the recommended recipe (brew temp, yield, etc) for each of the coffee. It would be great if this information could be provided.

April 28, 2021
Rated 1 out of 5 stars

Have yet to receive my order and with…

Have yet to receive my order and with no contact for more than a week since placing the order

April 12, 2021
Grand'Cru — Specialty Coffee Roasters logo

Reply from Grand'Cru — Specialty Coffee Roasters

Hi Angela, you ordered on the 5th April, we sent out the parcel on the 6th April, and your parcel has been awaiting collection from your local post office since the 7th April according to your tracking number :) Happy brewing

Rated 5 out of 5 stars

My favorite coffee

My favorite coffee!
Many sophisticated blends to enjoy.
Great coffee team, who make the best coffee, and sometimes reward you with cool swag in your coffee orders too, just got a really hip T Shirt with my latest order... The difference in flavor between Grand Cru and supermarket coffee is very evident.

April 8, 2021
Unprompted review
Rated 4 out of 5 stars

Came fast and good

Came fast and good.
Had a try on the coffee and maybe a little too acidic for me but I do have another single origin to try.

April 5, 2021

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