Overall choosing and installing new gas fire was a good experience. All carried out efficiently and on time. Unfortunately there is a crystallisation mark in the middle of the surround. Mark was v... See more
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Review summary
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The Grandisson Service Engineer arrived promptly between the advised times, the work was completed cleanly and efficiently and he even left the stove set up with a log and kindling. Excellent service... See more
Grandisson provide consistently good service. They have been servicing my gas fire annually since its installation about 25 years ago. They are excellent communicators, business like combined with c... See more
Continued great service from the team at Grandisson. Time keeping first rate and costs very competitive. Used for a number of years now and wouldn’t consider anyone else for my gas fire and boiler mai... See more
Company details
Written by the company
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Contact info
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, United Kingdom
- 01404 812876
- sales@grandisson.info
- grandisson.info
4.9
Excellent
883 reviews
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Great service and left clean
Great service and left clean, tidy with a friendly face.
February 2, 2025
Very helpful engineer.
Very helpful engineer.
Arrived on time, very tidy and cleaned up afterwards.
February 1, 2025
Loose door settling in after refitting…
Loose door settling in after refitting leading to excess draught. Catch and rope adjusted, now all fine. Completed within time so no extra charge.
February 1, 2025
Replacing an old gas fire
From the showroom visit, to the pre install visit and the install Grandisson were fantastic. What to us looked like a huge complex job was done in one day but two very hard working chaps, and the finish product is better than we ever hoped. Old gas fire and brick fireplace out, new electric fire and sandstone fireplace in.
January 28, 2025
Excellent communication and engineer…
Excellent communication and engineer was both professional and friendly
January 17, 2025
Great service & value
January 10, 2025
Can't fault the company
Can't fault the company. From initial phone call to wood burner service all very efficient. Excellent staff, would definitely recommend.
January 15, 2025
Gazco gas stove annual service
Same engineer as previously, arrived bang on time and was friendly and informative. Clean, thorough work.
January 10, 2025
Fantastic informative service
Fantastic informative service, quick lead time and a great product. Would highly recommend!
January 4, 2025
Clean
Clean, professional work. Complete peace of mind that our Log Burner is functioning as it should safely.
January 2, 2025
Gransdisson efficient and helpful
Gransdisson repaired the woodburning stove going out of their way to make sure we had the right part. They were efficient and effective leaving everywhere clean and tidy.
January 11, 2025
Thanks used to make up the fire with a…
Thanks used to make up the fire with a firefighter on finishing was a nice touch but not this time!!
December 18, 2024
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