Grandtourcoffeeco Reviews 

159
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

i ordered coffee and then the order was rejected as they arent maknig any more this year and takes 10 days for repayment .

Company replied

Rated 5 out of 5 stars

Superb range of coffee...cant' recommend highly enough....the Podium is super smooth but having tried them all, they all have their own characteristics. Love the Grand Tour attention to detail, not ju... See more

Rated 5 out of 5 stars

Grand tour coffee is my go to coffee. It offers options for any occasion not just cycling. However, being a cyclist the blends offer great strength options, taste and Flavours. All blends are smoot... See more

Rated 5 out of 5 stars

Emailed asking whether they sell singular saucers in regards to their cup and saucer range as I’d accidentally smashed my other half’s...! They don’t do singular saucers however they very kindly offer... See more

Company replied

Company details

  1. Coffee Roasters
  2. Coffee Store

Information provided by various external sources

Producers of Speciality Coffee to the cycling community and beyond from World Tour Pro's to Cycling and Coffee Enthusiasts. Together with our unique Brand and Brew service providing Sports Teams, Businesses and Organisations with bespoke Coffee products


Contact info

3.9

Great

TrustScore 4 out of 5

159 reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(159)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered 3 pack set

Ordered 3 pack set. Only had Rouleur blend so far, but amazing smoothness and texture from the beans. Would be great if roasting dates were included with the beans in future (unless I missed it). Look forward to trying other blends. Will be back for more. Oh and the cup and saucer are nice finish too. Thanks GTC

May 10, 2021
Rated 5 out of 5 stars

Very nice coffee

Very nice coffee, nice consistent roast.

April 22, 2021
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Reply from Grandtourcoffeeco

Thanks for the review.... Always good to hear the quality of our coffee meets our standards with our customers :)

Rated 5 out of 5 stars

I am 51 years old & this is the first…

I am 51 years old & this is the first subscription I’ve ever had!

Why because I am a coffee fanatic & have been in search of the ultimate coffee to be savoured at home & this blew my mind!

Coupled with amazing customer service, these guys are really cool & their Social Media is ace!

Yup I am a big fan 👊

March 24, 2021
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Reply from Grandtourcoffeeco

Thanks for such a great review Rufus !

So great to hear your appreciation for our coffee and our customer service !

GTCC

Rated 5 out of 5 stars

We love Grand Tour Coffee

We love Grand Tour Coffee. We used to buy the 250g bags but went with the 1kg beans as we know we go through them quick. We tried quite many but GTC is the best. It's a Podium and Rouleur household here.

February 24, 2021
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Reply from Grandtourcoffeeco

Thanks for the feedback Mon....

Great to see that our 1kg option is be well received...

GTCC

Rated 5 out of 5 stars

A very efficient and sift delivery of…

A very efficient and sift delivery of my coffee.A very good strong cup of coffee

February 23, 2021
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Reply from Grandtourcoffeeco

Thanks for the positive review John. Its great to hear that we are delivering for our customers...!

GTCC

Rated 5 out of 5 stars

Amazing coffee

What a great experience I have had after receiving the package from Grand Tour Coffee Co.; the aroma, presentation of the package so the signature cup and saucer are amazing! Every detail so delicate manage, the quality of the coffee, the unique flavours. I could not recommend more this wonderful company, and all its products. Its staff are so dedicated, that everything with them it has been a great experience. Keep it up!!!

February 22, 2021
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Reply from Grandtourcoffeeco

Thanks Diogenes !

We couldn't ask for a better reveiew ......

GTCC

Rated 5 out of 5 stars

Superb!

Great Coffee and service!

February 3, 2021
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Reply from Grandtourcoffeeco

Thanks for there review...

Rated 5 out of 5 stars

Such great customer service!

Emailed asking whether they sell singular saucers in regards to their cup and saucer range as I’d accidentally smashed my other half’s...! They don’t do singular saucers however they very kindly offered a 10% discount if I ordered a new set. Such great customer service!! Thanks so much.

January 29, 2021
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Reply from Grandtourcoffeeco

Hi Ellie

Thanks for the kind words. Great to hear that our customer service is reaching our own high standards.

Thanks for the support and custom.

GTCC

Rated 5 out of 5 stars

Excellent service

Excellent service, had issues with the ordering process and the issues was resolved quickly. Very friendly and helpful customer service and arrived very quickly and beautifully packaged. Very happy with he service, and the perfect birthday present for my bike mad Dad!

January 19, 2021
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Reply from Grandtourcoffeeco

Thanks for such a glowing review. We are so happy that you were happy with our customer service.

Hope your Dad like his present.

GTCC

Rated 4 out of 5 stars
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Reply from Grandtourcoffeeco

Hi Chloe

Thanks for the review. Glad you like our website. Sorry to hear that you experienced a longer than expected delivery time. We have had few customers experience similar extended delivery times due to the current Lockdown guidelines being imposed combined with the Christmas period putting extra workload on our shipping services. We hope that this doesn't discourage you from ordering from us in the future.

GTCC

Rated 5 out of 5 stars

A new favourite!

First order with Grand Tour Coffee and very impressed. Delivery was slightly delayed in the pre-Christmas post but not a criticism of Grand Tour Coffee.

The coffee is first class. I ordered Forza and have just found my new favourite!

December 27, 2020
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Reply from Grandtourcoffeeco

Thanks so much for the great review and understanding with the extended Christmas delivery times....

We are loving the Forza too ....!

GTCC

Rated 5 out of 5 stars

The coffee is delicious

The coffee is delicious and the delivery was very quick indeed. My boyfriend is a cyclist and me, just an amateur, but we both love this range very much.

December 16, 2020
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Reply from Grandtourcoffeeco

Hi Oana

So great to hear that you love our coffee especially as you are keen cyclists .....

Thanks for the great review...

GTCC

Rated 5 out of 5 stars

Great coffee

Great coffee, delivered quickly, with a nice little note as well - I’d definitely buy again. Only suggestion would be a little less packaging (in terms of size) to make it a bit more environmentally friendly.

December 14, 2020
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Reply from Grandtourcoffeeco

Hi Graham

Thanks for the great review and good to hear you will be back again for more black gold.

Also thanks for the feedback on the packaging....

GTCC

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