Grandtourcoffeeco Reviews 

159
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i ordered coffee and then the order was rejected as they arent maknig any more this year and takes 10 days for repayment .

Company replied

Rated 5 out of 5 stars

Superb range of coffee...cant' recommend highly enough....the Podium is super smooth but having tried them all, they all have their own characteristics. Love the Grand Tour attention to detail, not ju... See more

Rated 5 out of 5 stars

Grand tour coffee is my go to coffee. It offers options for any occasion not just cycling. However, being a cyclist the blends offer great strength options, taste and Flavours. All blends are smoot... See more

Rated 5 out of 5 stars

Emailed asking whether they sell singular saucers in regards to their cup and saucer range as I’d accidentally smashed my other half’s...! They don’t do singular saucers however they very kindly offer... See more

Company replied

Company details

  1. Coffee Roasters
  2. Coffee Store

Information provided by various external sources

Producers of Speciality Coffee to the cycling community and beyond from World Tour Pro's to Cycling and Coffee Enthusiasts. Together with our unique Brand and Brew service providing Sports Teams, Businesses and Organisations with bespoke Coffee products


Contact info

3.9

Great

TrustScore 4 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(159)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Forza beans

Bought the Forza beans, good delivery, great coffee.

December 6, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thanks for your custom...... We look forward to your continued support !

Rated 5 out of 5 stars

Smells amazing!

Arrived quickly. Haven’t tried it yet as it’s an Xmas pressie but smells delicious. Cheers!

December 4, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Happy Christmas Rhiannon ....

We hope you enjoy your pressie....

GTCC

Rated 5 out of 5 stars

Great coffee blend

Great coffee blend! One of the best coffees I’ve ever tasted! Quick delivery too! Keep up the great work! Will most definitely order again! A+

December 3, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Hi M Ribeiro

Thanks for the great review and continued custom ......

GTCC

Rated 5 out of 5 stars

Love Coffee, Love Grand Tour Coffee!

Love the packaging, love the smell when you open the bags, love the warmth, taste and smell once it's brewed. Love coffee, love Grand Tour Coffee!

December 2, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thanks for the great Comments Dean !

So happy to hear that you are enjoying our coffee....

GTCC

Rated 5 out of 5 stars

Recommended by a friend

Recommended by a friend. The coffee is excellent. It's the first coffee that both myself and my girlfriend are both big fans of.

December 1, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thanks Chris ....

Great to hear that we are being recommended and that both of you and your girlfriend are enjoying our coffee...

Thanks for the support..

GTCC

Rated 5 out of 5 stars

Swift delivery

Swift delivery, lovely coffee! What’s not to like!

December 1, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

We hope nothing Richard !

Thanks for the great review ...

GTCC

Rated 5 out of 5 stars

Brilliant coffee

Brilliant coffee. I bought full gas after listening to the Groupetto podcast with Chris Pritchard, Interesting history and great coffee. Easy enough to buy, but could do with PayPal link to make it super easy.

November 29, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Hi .... Thanks for the feedback. Glad you liked the podcast. We can tell you that we are currently looking into adding PayPal as a payment option. We very much appreciate your suggestion, customer service is extremely important to us hear at Grand Tour Coffee Co and as such we always look to improve our service based on customer feedback and suggestions.....

GTCC

Rated 5 out of 5 stars

Very good coffee and fast delivery

I got a bag of Full Gas and one of Podium. I usually drink the former when I need a kick and the latter when I have an easy morning/afternoon. Looking forward to trying the others as well.

November 24, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Hey Mattia

We highly recommend "FORZA" for the prefect espresso ..... If you are using ground to brew then please look out for our new edition coming mid December .... A high quality Single Origin form Kenya...

Thanks for the great feedback...

GTCC

Rated 5 out of 5 stars

Great Tasting Coffee

Great tasting coffee made by a company in the next county to me. Great to support local businesses, especially when coffee is combined with cycling !

November 21, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thanks Goosey....

Great to hear you love the coffee ! Hope to see you out on the roads near us sometime ?

GTCC

Rated 5 out of 5 stars

Coffee made easy

Ordered and delivered without any fuss. Really liking the resemble coffee bags, best I have come across. Oh and the coffee is great.

November 18, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thats great to hear ! Thanks Patrick..... enjoy your coffee ...

Rated 2 out of 5 stars

Wholesale/supermarket taste in a boutique presentation

I should start by saying that I can't fault the buying process, service and delivery. Spot on, no quibbles there. My issue comes in with the actual product, which on this occasion was the Yellow Jersey Columbian. As a cyclist and coffee enthusiast, I appreciated the marketing and theme behind this, and was intrigued to give it a go. With a good tasting notes description, single origin bean, limited batch and 'boutique coffee' pricing and feel, I had a certain level of expectation. When it comes to the actual drinking, I was pretty disappointed. Despite a 'strength' level of 3, this is a very dark roast, and has the bitterness and taste of an average wholesale or supermarket bean, which would be about 1/3 of the price. I prepared this in my standard way with a V60, as well as with a long trialled method with a moka pot, and both were disappointing. So much so that I have swapped over to a different coffee after 3 cups, and relegated this to the 'incase we run out of other bean' backup. I really wanted to like this coffee, but there are a considerably better cycling themed coffees out there, and there are beans akin to this for a lot less in your local supermarket.

November 10, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Hi "Disappointed Cyclist"

Thank you for taking the time to give an honest and pilot review. We are disappointed to hear that one of our coffee's doesn't meet you expectations. Customer service is extremely important to us here at Grand Tour Coffee and as such we would like to offer you a full refund or exchange for a different coffee of your choice. email us at sales@grandtourcoffeeco.com quoting your order number and referencing this review and whether you would like a refund or an exchange.

Thanks

GTCC

Rated 5 out of 5 stars

Great coffee for cyclists!!

What can i say other than the coffee is fantastic and customer service is really quick and helpfull.

October 15, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Think that says it all ......

Thanks Mark...

GTCC

Rated 5 out of 5 stars

Excellent service

Excellent service, lovely people to deal with and coffee arrived really quickly, thank you!

October 12, 2020
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Hi Nadia

Thanks for the kind words and great review. We hope you continue to enjoy out coffee....

GTCC

Rated 5 out of 5 stars

Great coffee

Great coffee, reasonable price and speedy delivery.

September 27, 2020
Unprompted review
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

All Boxes Ticked :)

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, fast delivery and fantastic products.

September 23, 2020
Unprompted review
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thanks Keith ...... Great to see we are making our customers happy !

Rated 5 out of 5 stars

Great service, tasty coffee.

Great, prompt service and more importantly, very tasty coffee indeed. Would definitely recommend.

August 26, 2020
Unprompted review
Grandtourcoffeeco logo

Reply from Grandtourcoffeeco

Thanks for the positive feedback and recommendation... Glad you are enjoying our coffee...

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look