GrangePrint.com Reviews 278

TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Look NO further!! This is a GREAT printing company for canvases. 💯 Everytime on multiple different styles of canvas prints ordered. Have also dealt with customer services and found their assistant ex... See more

Rated 1 out of 5 stars

Placed a canvas order on 27 April, almost 3 months ago at the time of writing. Warnings of COVID related delays on their website did not suggest it would be this long and still no sign. Poor communica... See more

Company replied

Rated 1 out of 5 stars

Got a deal through Groupon, ordered on 7th July 2020 and still not received my order. I’ve emailed twice for an update and got same response. On my order status it just says COVID-19 June update. I un... See more

Company replied

Rated 1 out of 5 stars

ordered the canvas print and paid for delivery just to receive delivery to a matalan without asking. When you charging nearly a tenner for that, you should at least ask your clients if thats ok to do... See more

Company replied

Company details

  1. Photo Printing Service

Information provided by various external sources

Beautiful Personalised Products We're specialists in personalised canvases, printed products and gifts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

278 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer assistance

Excellent assistance with formatting my selected photo to the correct pixel size to create a 22x16 canvas that my daughter’s going to love! Ashton was very knowledgeable, patient and made sure I received the canvas very quickly. I’ve used Grangeprint in the past and have never been disappointed.

November 23, 2020
Unprompted review
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Reply from GrangePrint.com

HI Kathleen
Thank you for taking the time to leave us this amazing feedback!
We really appreciate this!
Thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

INCREDIBLE customer service

INCREDIBLE customer service. Nothing was ever to much to ask, everything was amazing from start to finish, delivery was super fast and when my products arrived I was absolutely over the moon! The quality was brilliant and looked so expensive. Would recommend grangeprint to anyone 10/10 service! Thankyou so much.

November 20, 2020
Unprompted review
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Reply from GrangePrint.com

HI Annabelle
Thank you for taking the time to leave us this amazing feedback!
We really appreciate this!
Ashton
Customer Services

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the start to finish, really helpful staff who advised me throughout. Nothing was too much trouble for them. My canvas is fantastic, and it was delivered via a courier very quickly. Will definitely be using them again, fantastic service. Thank you so much.

November 16, 2020
Unprompted review
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Reply from GrangePrint.com

HI Chris
Thank you for taking the time to leave us this amazing feedback!
We really appreciate this!
Thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Excellent canvas

Second time ordering from Grangeprint. We bought a huge canvas this time and used the quality check service- so glad we did as they emailed to let us know some images were not good enough quality. Really easy to edit this. The canvas is huge and such lovely quality, the colours are bright and pictures clear. Thank you so much we are so happy with it!

November 12, 2020
Unprompted review
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Reply from GrangePrint.com

HI Laura
Thank you for taking the time to leave us this amazing feedback!
We really appreciate this!
Thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from Maisie and Ashton. I used a groupon voucher and had a few tech issue but these were all resolved with 1 email and I had a response in less than 24hrs.
I've ordered without using groupon before and the products are high quality.
Definitely recommend Grange Print.

November 11, 2020
Unprompted review
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Reply from GrangePrint.com

Hi
Thank you for taking the time to leave us this great feedback!
We really appreciate this!
Ashton
Customer Services

Rated 5 out of 5 stars

Grangeprint are reliable and fantastic

Grangeprint are reliable and fantastic! Ive brought many items during this year even with the pandemic they have arrived in good time. Great quality canvases! Would definitely recommend 👌

November 9, 2020
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Reply from GrangePrint.com

Hi Charlotte
Thank you for taking the time to write this lovely feedback.
We really appreciate this!
Many thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

My order came in less than a week and…

My order came in less than a week and the quality is brilliant- I’ll definitely order again! Thank you

November 9, 2020
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Reply from GrangePrint.com

Hi Chloe
Thank you for taking the time to write this lovely feedback.
Many thanks for shopping with us.
Ashton
Customer Services

Rated 1 out of 5 stars

Not great quality

First order arrived and 1/2 canvas’s were damaged, asked for refund to be told they don’t do refunds but can replace the canvas. Fair enough - but I have now ended up with 7 canvases instead of 3. And they are not great quality - backs not stuck on properly and glue showing out the edges

November 2, 2020
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Reply from GrangePrint.com

Hi Alicia,
Sorry to read this.
please send images of the damages to info@grangeprint.com and we will be more than happy to help resolve this for you.

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used these and I must admit the customer service was second to none as they contacted me to advise me that the print that I had sent them would not be as good a quality and would I like to resize.
I resized the photo taking their advice and got the print today and they were correct the build and quality of the print is outstanding. I will be using them again and will also recommend them to friends.
Even with the resize I still got the print before the first date stated.

October 29, 2020
Unprompted review
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Reply from GrangePrint.com

Hi Paul
Thank you for taking the time to write this lovely feedback.
We really appreciate this!
Many thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Amazing offer and item!

Amazing offer and item. We ordered the polaroid canvas for my mum's 60th birthday and the website said there may be delays in shipping at the moment. I cheekily emailed and asked if at all possible could they try and get it to us for the 4th of November and the assistant was lovely and said they would try their best. It arrived this morning! Thanks so much, really appreciate it!

October 29, 2020
Unprompted review
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Reply from GrangePrint.com

Hi Shell
Thank you for this FANTASTIC review.
We really appreciate it.
Many thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always.
I’ve been a customer for many years and GrangePrint have never failed to please me. Excellent service, products and price. Well recommended!! Thank you GrangePrint!!

October 26, 2020
Unprompted review
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Reply from GrangePrint.com

Hi Rachael
Thank you for this lovely review.
We really appreciate it.
Many thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Great service

My large format canvas print arrived today and it is great – many thanks for your efforts getting this right as it means a lot to me!

October 21, 2020
Unprompted review
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Reply from GrangePrint.com

Hi Mark
Thank you for this lovely feedback.
We really appreciate it.
Many thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Always a great service

October 20, 2020
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Reply from GrangePrint.com

Hi Annie
Thank you for this great feedback.
We really appreciate it.
Many thanks for shopping with us.
Ashton
Customer Services

Rated 5 out of 5 stars

Picture are brilliant quality and…

Picture are brilliant quality and delivery was very good. Definitely recommend

October 19, 2020
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Reply from GrangePrint.com

Hi Kelly
Thank you for your great feedback!
Please email info@grangeprint.com if there is anything else we can help you with.
Ashton
Customer Services

Rated 5 out of 5 stars

Highly recommend

Highly recommend. I have purchased Canvases several times and have been very pleased with them. Thank you very much for high class quality and service.

October 17, 2020
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Reply from GrangePrint.com

Hi Joanne
Thank you for your lovely feedback!
Please email info@grangeprint.com if there is anything else we can help you with.
Ashton
Customer Services

Rated 5 out of 5 stars

Second time used & been great...

Well I said I’d use Grange Print again at some point and this time I had some business cards and a sign done. The design team were a great help, I’m really happy with the outcome, the quality and the delivery service.
Thanks again!

October 14, 2020
Unprompted review
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Reply from GrangePrint.com

Hi Georgina
Thank you for your return custom we really appreciate it!
Ashton
Customer Services

Rated 5 out of 5 stars

I cannot praise the GrangePrint team…

I cannot praise the GrangePrint team enough!
Due to almost dead laptop - I had great problems uploading my image. However, their technicians were brilliant and the end result is gorgeous!
I have used GrangePrint many times over the years and cannot fault their 100% commitment to their customers. I look forward to using their services again - and again.

October 8, 2020
Unprompted review
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Reply from GrangePrint.com

Hi
Thank you for this amazing feedback!
We are delighted you are pleased with your order.
We look forward to you shopping with us again in the future.
Ashton
Customer services

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