We used Trend transformations after a visit to Hillier Garden Centre at Glyndley . We had new flooring laid and new worktops to cover our existing ones plus a new sink . The fitters were first class ,... See more
Company replied
Location
Switch locationHillier Garden Centre, Hailsham Road, BN24 5BS Pevensey, East Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All through the process from ordering to measuring and cutting templates right to the actual installation itself the team from “Trend” have been very friendly,helpful and most of all professional.... See more
Company replied
We were kept informed continuously during the process and were delighted with our new worktops which were fitted by Peter who was very efficient. It only took around six hours to complete the job. Pl... See more
Company replied
When the fitter arrived he introduced himself as Peter Harvey, a very pleasant soul, easy to talk to and answered all my questions. He was very knowledgeable. Trend transformations on a whole is... See more
Company replied
Company details
About Granite and TREND Transformations UK - Eastbourne
Written by the company
The Top that Fits on Top
A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.
Choose The Smarter Way to Renovate
Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.
The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.
Why Choose Us?
World-class materials, expert installations & inspiring designs.
Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.
As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.
Contact info
Hillier Garden Centre, Hailsham Road, BN24 5BS, Pevensey, East Sussex, United Kingdom
- 01323 886 511
4.7
Excellent
75 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Service which rivals John Lewis and Marks & Spencer
From the start the customer service was excellent.Kept informed right the through the process.On the day of fitting spoke to Peter about the job and he put my mind at rest with the queries I had.Good work,professional and finished to a high standard.New Franke sink,new Bosch induction hob.Looks like a new kitchen and one of my queries re;the mastic joints,exceeded my expectations.Nice neat work,precisely executed.I’m a happy man.Tips on maintenance from Peter,enquiries from their office asking if we’re happy,oh yes and three days later a very nice bouquet of flowers thanking us for being a customer.This is old school service which I love.They should be in business for a very long time.
March 13, 2023
Unprompted review
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Peter,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your kitchen transformation.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team
From the friendly and helpful showroom…
From the friendly and helpful showroom staff, the visit from Tracey the representative who gave very good advice, to Peter the fitter who made such a wonderful job of the installation - we have been very impressed with this company. Throughout the whole experience we have received friendliness, courtesy and professionalism - not to mention how this product has completely transformed the look of our kitchen. Our thanks to the team!
March 22, 2023
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Geoffrey,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your kitchen transformation.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team
Job more than well done.
We had all our kitchen cabinet doors renewed along with kickboards and all finishing. The man John who worked solid for three days did an amazing job. My kitchen looks like new. I would definitely recommend this team.
March 7, 2023
Unprompted review
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Carol,
Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your kitchen cabinet doors and that our installer John provided you with a great service.
Your review means a lot to us, thank you for your time.
All the best,
Granite and TREND Transformations Team
I am delighted with my kitchen…
I am delighted with my kitchen transformation with Trend. Both my worktop fitter Peter Harvey and Cabinet installer John Alderich were fantastic both explained everything and kept me up to date. They were very skilled and knew their trade and produced a very professional finish. Thank you for my wonderful new kitchen!
February 27, 2023
Unprompted review
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Laura,
Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your kitchen transformation and that our installation team provided you with a great service.
Your review means a lot to us, thank you for your time.
All the best,
Granite and TREND Transformations Team
Our fitter Peter was extremely helpful…
Our fitter Peter was extremely helpful and courteous and we are pleased with the result
January 24, 2023
Reply from Granite and TREND Transformations UK - Eastbourne
We are so happy to hear this, thank you for your lovely review Eileen and we will be sure to pass on your feedback to Peter.
Many thanks
TT Eastbourne Team
Everything went well from start to…
Everything went well from start to finish and most importantly the end result is very good indeed. Our kitchen is transformed and looks brand new. Should last another ten years!
January 23, 2023
Reply from Granite and TREND Transformations UK - Eastbourne
Hi David,
Thank you for your feedback and kind words. We are so happy to hear you are pleased with your kitchen tranformations.
Please do feel free to share some photos if you wish.
Thank you again
TT Eastbourne Team
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Bob,
Thank you for your review.
It's great to read that our dedicated teams provided you with excellent service.
Your feedback is greatly valued, and we appreciate you taking the time to let us know.
Kind regards,
Granite and TREND Transformations Team
5 stars is not enough.
When the fitter arrived he introduced himself as Peter Harvey, a very pleasant soul, easy to talk to and answered all my questions. He was very knowledgeable.
Trend transformations on a whole is a very professional company from the start to finish beginning with the lady in the showroom Louise and a consultant Tracy to advise and measure up for which was an agreeable price for the high bespoke quality of the counter tops, which i'm delighted with, my kitchen has been transformed!
very pleasant and helpful.
5 stars are not enough.
would highly recommend
November 16, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Louise,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your kitchen transformation too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team
From beginning to end they were…
From beginning to end they were fantastic
I would definitely recommend
November 11, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Jane,
Thank you for your review and for sharing your positive experience with us.
We are delighted to read that you have found the service to be of excellence and we appreciate you taking the time to let us know.
Kind regards,
Granite and TREND Transformations Team
Great service ,excellent results
October 20, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Tony.
Thank you for your review.
It's great to read that our dedicated teams provided you with excellent service. We are also delighted that you are happy with the quality of your transformation.
Your feedback is greatly valued, and we appreciate you taking the time to let us know.
Kind regards,
Granite and TREND Transformations Team
What a suprise our kitchen was all done…
What a suprise our kitchen was all done in one day and we just love it fitter worked so hard didnot stop all day.
November 2, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Mrs Porter,
Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your kitchen transformation and that our installation team provided you with great service.
Your review means a lot to us, thank you for your time.
All the best,
Granite and TREND Transformations Team
I am very pleased with the job that our…
I am very pleased with the job that our fitter did, he was very professional and very meticulous to detail, excellent job.
The only thing that let the company down was when the template was fitted the engineer turned up 4 hours before he was due and I had to send him away.
On the day of fitting the gas fitter did not arrive, at the time he was due , and so I had to call to see what had happened.
I was told that he was on his way but had to drop his son off at school, 10 mins later I then had a call to say he was not coming as his son was ill, and that that they would try to find another gas fitter, which did not give me a lot of confidence.
In the end they found a gas fitter.
I think that it would have been best practice to have sent an e-mail the night before the job was due to confirm timings that engineers were arriving on the day.
But after a bad start our Engineer that fitted the work top was excellent and I am very pleased with the job he did
October 28, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Dear Mr Ward,
Thank you so much for taking the time to share your experience. We are very so sorry for the untimeliness.
Based on your feedback, we have now initiated a number of new operational procedures to ensure that future customers are kept will informed of the time range in which our installation specialists will arrive. These include;
1. Initial Order Confirmation Letter; to outline the exact date/time of the template
2. A text, which is sent one week in advance of both the template and installation
Furthermore, we have tightened up communication procedures with our gas safe engineers to make sure this does not reoccur.
Thanks for the lovely feedback regarding Peter, our installation specialist, we will certainly pass on your positive comments. He will be thrilled!
We really appreciate your business, and we trust you’ll be very happy with your new kitchen makeover for many years to come. Thanks once again, for taking the time to write and highlight those key points.
Kindest regards,
D. Hanlon
General Manager
TREND Transformations – Eastbourne
Kitchen Transformation…
From start to finish the transformation of our kitchen was seamless. Very pleased with the quality of the worktops & Peter our installer was great. We’ve had very positive comments on the before & after pictures posted on social media. We would definitely recommend Granite Transformations.
October 6, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Mrs Soundy,
Thank you for taking the time to leave such a lovely review. It's great to hear our team provided a great experience and you are so happy with your kitchen transformation.
We will pass on your feedback.
Kind Regards,
Dawn Brown
Granite and TREND Transformations Team
New worktop overlay.
Very good customer service, we did have a problem with our sink but it was rectified the next day. We are very pleased with our new worktop and sink. We would definitely recommend them.
September 28, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Mr Gray,
Thank you for taking the time to leave a nice review. It's great to hear our team provided a great experience and we were able to rectify your sink issue quickly and efficiently.
We will pass on your feedback.
Kind Regards,
Dawn Brown
Granite and TREND Transformations Team
From start to finish Trend were…
From start to finish Trend were brilliant - the staff were polite and professional, from the office staff to the fitters nothing was too much. I would definitely recommend this company. The product is fantastic too.
September 30, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Mrs Wheeler,
Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your new kitchen worktops and that our team provided you with a great service.
Your review means a lot to us, thank you for your time.
All the best,
Dawn Brown
Granite and TREND Transformations Team
Lovely staff
Lovely staff from showroom, at home quote, surveys to installation.
Very pleased with result.Looks like a new kitchen and only took 2 days with very little fuss.
Thanks
July 15, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hello Andrea,
Thank you for taking the time to write a lovely review.
We are delighted that from start to finish, our dedicated teams provided you with a great service. It's also great to read that you are happy with the finished result of your new kitchen worktops too.
Your feedback is much appreciated.
Kind regards,
Granite and TREND Transformations Team
Trend are an excellent and professional…
Trend are an excellent and professional company to deal with. From the first visit to the installation everything was perfect. Peter who fitted my new granite work top worked with great attention to detail. I was really thrilled by the makeover this gave to my kitchen. Peter explained exactly how to care for it. I could not be more pleased
July 26, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hello,
Thank you for your review and for sharing your experience with us.
We are delighted that you are pleased with your kitchen makeover and that our installation team provided you with a great service.
Your review means a lot to us, thank you for your time.
All the best,
Granite and TREND Transformations Team
Best experience
From first speaking to the sales lady's in Hiller garden centre,to Tracy coming straight to our home to give us an estimate. The men who came to make the template to the fitting by Paul. It was all handled very professionally and we where kept up to date all the way through. We are over the moon with the result, did not expect it to transform our kitchen as it has. The thank you flowers where an additional bonus
July 25, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi John,
Thank you for your review and for sharing your experience with us.
We are pleased that you are happy with your kitchen transformation.
Your feedback means a lot to us. Have a great day.
Kind regards,
Granite and TREND Transformations Team
Looks like a new kitchen.
We decided on Trend Transformations because of the sustainable ways of working. Not having to remove and dispose of an old work top. I was really impressed by the quality of the work tops and the vast choice of colours and finishes. All the staff I have dealt with st Trend, starting with the lovely lady at the the showroom at Hilliard in Eastbourne, to Tracey ( sales rep) , customer service and the technical staff / fitters were extremely professional and informative. It really has transformed our kitchen, look like new. You would never know the old one is sitting beneath it, very clever.
July 21, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Mrs Love,
Thank you for your review.
It's great to read that our dedicated teams provided you with excellent service. We are also delighted that you are happy with the quality of your kitchen.
Your feedback is greatly valued, and we appreciate you taking the time to let us know.
Kind regards,
Dawn Brown
Granite and TREND Transformations Team
Both the templater and fitter were…
Both the templater and fitter were polite and friendly. The fitter left no mess and obviously wanted to do a good job. The worktop looks great. Very happy.
July 7, 2022
Reply from Granite and TREND Transformations UK - Eastbourne
Hi Nick,
Thank you for your review.
It's great to read that our dedicated teams provided you with excellent service. We are also delighted that you are happy with the quality of your kitchen worktop too.
Your feedback is greatly valued, and we appreciate you taking the time to let us know.
Kind regards,
Granite and TREND Transformations Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.