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Granite and TREND Transformations UK - Eastbourne Reviews 

75
TrustScore 4.5 out of 5

4.7

Hillier Garden Centre, Hailsham Road, BN24 5BS Pevensey, East Sussex, GB


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Rated 5 out of 5 stars

We used Trend transformations after a visit to Hillier Garden Centre at Glyndley . We had new flooring laid and new worktops to cover our existing ones plus a new sink . The fitters were first class ,... See more

Company replied

Rated 5 out of 5 stars

All through the process from ordering to measuring and cutting templates right to the actual installation itself the team from “Trend” have been very friendly,helpful and most of all professional.... See more

Company replied

Rated 5 out of 5 stars

We were kept informed continuously during the process and were delighted with our new worktops which were fitted by Peter who was very efficient. It only took around six hours to complete the job. Pl... See more

Company replied

Rated 5 out of 5 stars

When the fitter arrived he introduced himself as Peter Harvey, a very pleasant soul, easy to talk to and answered all my questions. He was very knowledgeable. Trend transformations on a whole is... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Granite Supplier
  4. Remodeler

About Granite and TREND Transformations UK - Eastbourne

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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Contact info

  • Hillier Garden Centre, Hailsham Road, BN24 5BS, Pevensey, East Sussex, United Kingdom

  • 01323 886 511

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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4.7

All reviews

(75)

449 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and first class…

Great product and first class installation.
Wouldn't hesitate to recommend company to others.

December 23, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hello Gloria,

Thank you for your review and for sharing your experience with us.

We are delighted that you are pleased with our installation and that you would recommend us aswell.

Your review means a lot to us, thank you for your time.

All the best,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Quite expensive.First class job.Pleased…

Quite expensive.First class job.Pleased overall.

December 21, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Mr Collins,

Thank you for your review.

It's great to read that our dedicated teams provided you with excellent service and we are also delighted that you are happy with the quality of your new transformation.

Your feedback is greatly valued, and we appreciate you taking the time to let us know.

Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

TREND are a joy to do business with

We cannot praise your fitter Steven Morgan more highly. From the moment he entered our home he was polite, helpful and extremely professional in every aspect. Faultless finished workmanship throughout.Thorough clean up before leaving. Our new worktops are really beautiful and we love them.
Steven is a credit and an excellent ambassador for your company. Thank you so much.

November 1, 2021
Unprompted review
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hello J P Camis,

Thank you for your review and for sharing your experience with us.

We are delighted that our installer Steve provided you with a great service. We will pass on your message to him and the rest of the team.

Your review means a lot to us, thank you for your time.

All the best,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

We had new kitchen doors and it has…

We had new kitchen doors and it has been excellent work John Boakes has been outstanding quality which has given my kitchen a great new look. Good value for money and all done in 2 days

October 19, 2021
Unprompted review
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hello Judy,

Thank you for your review and for sharing your experience with us.

We are delighted that you are pleased with your worktops and that our installer John provided you with a great service.

Your review means a lot to us, thank you for your time.

All the best,
Granite and TREND Transformations Team

Rated 4 out of 5 stars

Very Happy with product but,

Very happy with the worktops, fitted by John who was very pleasant, explained everything before he started and was finished in a day and cleaned up after himself a very professional job. The reason I have only given a 4 star review is because the communication side of things with the head office and sales was very poor. When I needed to contact the office with a query I left 4 answer phone messages before getting a response, my wife had similar issues, this side of the business does need looking at because it does let you down. That said I must say that overall the product is excellent and would definitely recommend it to others.It has totally transformed our kitchen.

October 1, 2021
Unprompted review
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Robb,

Thank you for your review.

We are delighted that our installer John provided you with great service throughout your kitchen transformation.

I'm sorry to read that you feel the communication could have been better. I've sent your comments on to the showroom management team for their reference and we will make sure that this doesn't happen again.

Your feedback is much appreciated.

Kind regards,
Granite and TREND Transformations Team

Rated 1 out of 5 stars

Labour cost disgusting for splashback only

Wanted splashback fitted over existing and all was ok until told that one days labour cost was £800 and that is without the cost of splashback. Absolutely disgusting how they can charge that amount for a days labour only. Told them no thanks. Lady at location was nice and friendly and informed us of the cost once spoken to the rep.

September 19, 2021
Unprompted review
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Dear Mark,

Thank you for your feedback.

I understand you have spoken with our Eastbourne design consultant today who has clarified the charges and is now visiting you tomorrow.

We are sorry for any confusion caused and our consultant looks forward to seeing you tomorrow.

Many thanks,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. would highly recommend Trend Transformations, they made the process of updating a kitchen seamless.
Excellent sales representative who offered great advice ,and genuinely new about the products he was selling. The kitchen fitters worked quickly and efficiently throughout and did an excellent job.

August 26, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Joanne,

Thank you for your review.

It's great to read that our dedicated teams provided you with excellent service throughout your entire kitchen journey. We are also delighted that you are happy with the quality of your new kitchen too.

Your feedback is greatly valued, and we appreciate you taking the time to let us know.

All the best,
Granite and TREND Transformations Team

Rated 1 out of 5 stars

Still waiting

Still waiting for template to be measured, now 10 working days or 14 days since your representative came to our house!!!

Sent from my iPad

July 6, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Dear Barbara,

Thank you for your review.

I am sorry to read that you are still waiting for your template to be measured. We strive to provide excellent customer service throughout the customer's journey with all our departments. I have forwarded your comments on to our management team and asked that they could investigate. You will be contacted directly in due course.

We apologise for any inconvenience caused.

Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Wonderful service by all persons…

Wonderful service by all persons involved with our kitchen transformation, the end result was really lovely and has made a real difference to our open plan living space .
All materials used and the team who fitted everything were first class.
Thank you

July 6, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Marie,

Thank you for your review.

It's great to read that you are happy with the quality of your new kitchen and that our installation team provided you with excellent service.

Your feedback is much appreciated.

Best wishes,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Thank you so much for such a…

Thank you so much for such a professional job. You kept all the appointments on time. Sam our installer was pleasant and carried out the work to a very high standard. We would recommend him without hesitation. Also the company. Thanks again. Clive & Wendy Laycock

July 2, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Clive and Wendy,

Thank you for your review.

We are delighted that you are both happy with the quality of your new kitchen and that you would recommend us too.

Your feedback is greatly appreciated.

Have a lovley day.

Best wishes,
Granite and TREND Transformations team

Rated 5 out of 5 stars

Kitchen Rejuvenation

My worktops were old, tired and worn. I contacted Trend and was impressed with their customer service and products. The quality and choice of their granite worktops is excellent. It is a very clever product that fits over the old worktops. Initially measurements are taken and in a few days the worktops are ready to be fitted. The fitting is done in a day and then WOW my kitchen was transformed. It looks like a new kitchen but at a fraction of the cost. I would highly recommend Trend in every way.

June 30, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Angela,

Thank you for your review.

It's great to read that you are happy with the quality of your new kitchen and that you would recommend us too.

Your feedback is much appreciated. Thank you for your time.

All the best,
Granite and TREND Transformations Team

Rated 3 out of 5 stars

Great product, dreadful service.

The product is excellent, I’ve used Granite Transformations twice before, the service was excellent & a perfect fitting job.
This time however, the customer service is the worst I’ve experienced anywhere, unless I chase nothing gets done, even after a management complaint. Very disappointing, I’m persisting as I know the product should be worth all the hassle & time wasting but I’m very close to asking for the deposit to be refunded.

June 29, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Hi Jay,

Thank you for your review and for sharing your experience with us.

We are delighted that you are happy with the quality of our product and our installations. I am sorry to read that you feel our communication could have been better.

Your feedback is much appreciated and will be forwarded onto the correct departments.

Kind regards,
Granite and TREND Transformations Team

Rated 5 out of 5 stars

Good product

This is a good product with good installation. Not cheap but good value.

June 29, 2021
Granite and TREND Transformations UK - Eastbourne logo

Reply from Granite and TREND Transformations UK - Eastbourne

Dear Mr Lea,

Thank you for your review and for sharing your experience with us.

We are delighted that you are pleased with the quality of our product and installations.

Your feedback is greatly valued, and we appreciate you taking the time to let us know.

Best wishes,
Granite and TREND Transformations Team

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