Granite Zone Reviews 261

Excellent service from start to finish with a special mention to John, Jade and Mark. On time and did exactly what they promised.

Furthermore, a friend bought worktops from another company at the same time and the difference in service is remarkable. Granitezone put my mind at rest regarding the installation and helped fit/support the sink. The other company simply sent through a one page DIY guide without any extra advice.

Really happy that I made the decision to buy through GraniteZone.

Fabulous white mirror chip quartz worktops to complete our new kitchen - just the look we'd envisaged! Very competitive price, templated and expertly fitted within a fair timescale. Peter in the office was extremely helpful throughout the whole process and, on the day, Luke and his aide (apologies can't recall the name!) spared no trouble to make certain that everything was fitted and finished as absolutely near perfect as was possible - outstanding!
My only minor gripe could be that the fitting was pushed back a day at the last minute due to a machine breakdown in the factory. Peter was very apologetic and sorted it out (after Jade did leave me hanging for a return call however, which never came...).
Overall, would I use them again?...... Absolutely I would!

Excellent service, great price, fabulous range and perfect fitting. All in all, highly recommended and would use again

I had my kitchen worktops fitted in January. They did not stock the colour I wanted as it had been discontinued by the supplier for quite some time. Much to my delight they managed to obtain the last bit of stock held at the supplier. A fitter came out to measure for the installation, this was done by laser as cut outs had to be done for my sink and hob. I also had window sills and splash backs fitted. Within 10 days my worktops was fitted. I could not believe how beautiful they looked.
This is an amazing service carried out with professionalism and accuracy from start to finish.
Really pleased!!!

excellent worktops, very helpful and friendly customer service from John. would definitely recommend this company

Very pleased with the overall process. Professional service and punctual staff made it very easy to purchase a great piece of stone, I highly recommend.

Really happy with our new Quartz worktop. All quoted, completed, fitted in a timely fashion and with top workmanship. Many thanks to John and colleagues for this.

From start to finish Granitezone have been fantastic, I believe I got a fabulous quartz worktop for a very fair price. Sales team, aftercare and installers were all very helpful, professional and a pleasure to deal with. Marc and Luke were great when installing, arrived on-time, polite and very thorough. Would recommend this company

Choose this company first. Top class company for service, price, product quality and the skill and attention to detail from the helpful fitters Marc and Luke. You can judge a company best when the unexpected happens or plans have to change and both happened in my installation. The fitters and the company went the extra mile to ensure that no extra costs were incurred ( despite extra work required).

John Dunne

Dealt with John at Granite Zone from start to finish and cannot recommend the company enough. He explained all the options and the process when we first met and his professionalism was carried all the way through from first contact to follow up after they worktops had been installed. The install team contacted us on the day of installation to let me know when they’d arrive. They completed the job to the highest standard and left the kitchen as clean as when they arrived. We got the Beltrami White Stardust quartz worktop with up stands and splash backs....it’s amazing!!

I had already got Granite worktops but needed to change due to an extension. Granite Zone were very competative, professional in every stage of the proceedings and did an excellent job of joining up to the existing worktops. I would definitly use them again. Perfect in every way.

I would like to say a big thanks to the sales team especially
Lindsay and Gavin for their help with assisting me to choose my
quartz worktop. It has been installed now and looks fabulous.
Thanks to the installers Marc and Luke for making a nice job
of installing the worktop in a very professional way with minimum
disruption.
2 really nice guys and a credit to Granitezone, it can be a tricky
operation from start to finish but with a no pressure approach by
the team and very good advice I myself have got the worktop I
have always wanted at a very reasonable price.
Dave C (CHESHIRE)

You have made this complaint all about the sample. You should make it crystal clear to customers if they lose a sample you will do nothing to hep them if unsatisfied if that is the case. A tiny sample is easy to lose when moving house. The complaint is about the look of the work top. It is murky, dull and unattractive. I have has quartz work tops in other houses I have lived in so I can compare directly and the quartz you supplied is poor quality and not what I ordered or wanted. To be so dismissive to a customer is very unprofessional and the level of service I have received has been extremely poor.

The sales service was faultless, they were happy to discuss changes throughout the process and I was always kept up to date on the progress.

The fitters were great, really nice lads and the final product was genuinely amazing. I have had some very nice comments already from people who have seen the worktop.

I couldn't recommend them enough. By far the easiest part of having my kitchen refitted.

Very happy with my purchase experience from Granitezone, love the worktops. Best price with fantastic service. The instalation team were a pleasure to have working in my home.

Very pleased with service from granitezone,samples of quartz sent out and very pleased with final choice excellent installation team can’t complain about anything would recommend highly

Delighted with my new kitchen worktops. From start to finish all went to plan ,Every one at GraniteZone we’re most helpful . The fitters arrived on time and completed in the time stated. Adviced me how to care for the work tops . They were very professional. I would certainly recommend this company.

Really happy with my work top brillant from start to finish with the service fitters arrived on time and was really helpful with after care advise, planning to use for my utility room next, would recommend 👍🏼

Installers arrived on time and fitted worktop to our satisfaction looks great and they left kitchen and surrounding area clean and tidy

Granitezone's customer care is excellent and their products are superb - thanks