Fantastic service! placed my order late evening....following morning went to collect...arrived to find paperwork at the ready with very efficient office staff,who then directed me to the warehouse c... See more
Company replied
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See what reviewers are saying
ON SCHEDULE DELIVERY QUICK TO DESPATCH BUT YOUR BRAND NEW CUSTOMER DISCOUNT CODES DO NOT WORK OR DO NEED UPDATING MORE REGULARLY. SOME TILES HAD BEEN BROKEN IN TRANSIT ASWELL BUT OTHER THAN THAT NICE... See more
No quible no nonsence you get what you require without scrupple. The cost of delivery may be a little on the high side, and would be better if delivery charges were available before placing order. O... See more
Company replied
Thanks for your excellent customer services,i am really happy order from you,you did send me extra grids and tees and wire which is going to secure my job ,again thanks for every thing and special th... See more
Company details
Contact info
186 / 188 Cheetham Hill Road, M8 8LW, Manchester, United Kingdom
- 0161 832 3961
- enquiries@granmore.com
- granmore.com
4.4
Excellent
555 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick on time and very good prices
August 3, 2020
Unprompted review
Reply from Granmore
Thank you for the great feedback, It means a lot to us.
Very good service
July 13, 2020
Unprompted review
Reply from Granmore
Thank you very much for taking the time to give us this great review.
Very helpful young man who went to get…
Very helpful young man who went to get the tiles for me ; nothing was too much trouble from the warehouse section
July 13, 2020
Unprompted review
Reply from Granmore
Thank you for leaving us this lovely review.
Quick delivery as always 👍
July 9, 2020
Unprompted review
Reply from Granmore
Thank you so much for your input. We try hard.
Gary
Would have given 5 stars but had a mix…
Would have given 5 stars but had a mix up with delivery. They did sort it though
July 7, 2020
Unprompted review
Reply from Granmore
Thank you for taking the time to leave us this review,
I'm sorry that you had an issue with the delivery, we try to make sure that every eventually is covered, but once the courier pick up from us it is out of our control.
Please do let us know if there is anything else we can do.
Good informative delivery service will buy from again
Good informative delivery service
July 7, 2020
Unprompted review
Reply from Granmore
Thank you Alan, for taking the time to leave us this great review.
Good product
Good product, good price, delivery on time. Would use again
July 7, 2020
Unprompted review
great price for tiles delivered very…
great price for tiles delivered very quickly ...thank you
July 6, 2020
Unprompted review
Reply from Granmore
Hi Paul
Thank you so much for your comments. We try hard to get it right and mostly do
The Granmore Team
Would highly recommend
Would highly recommend, quick delivery, great tiles and by far the cheapest around
July 6, 2020
Unprompted review
Reply from Granmore
Thank you for your Kind words Louise, Its greatly appreciated.
first class service
July 3, 2020
Unprompted review
Reply from Granmore
Hi Barry,
Thank you very much for your kind comments.
Its much appreciated.
Excellent service
July 3, 2020
Unprompted review
Very helpful and good service
June 24, 2020
Unprompted review
Reply from Granmore
Hi Farooq, thank you so much for taking the time to leave us this kind review,
We really appreciate it.
Worst delivery ever
The driver let all my stuff outside is the door, and didn’t wanted to put the in, even I was alone and 7 months pregnant as my husband wasn’t home at the time of delivery. He also was very rude. Very bad delivery experience, the worst service
June 23, 2020
Unprompted review
Reply from Granmore
Hello,
I'm terribly sorry that you had such a negative experience with the courier that we use, I will pass your comments on to them.
Unfortunately due to the current situation with Covid 19 the drivers are not allowed into any properties for your own protection as well as theirs.
YOUR DELIVERY CHARGES GO UP WITh a larger order 320 TO DELIVER 2 PACKS BUT £60 to deliver 27 packs too expensive hence had to cancel the large order
YOUR DELIVERY CHARGES GO UP WITH A LARGER ORDER TO EXPENSIVE £20 for 2 packs delivery but £60 for 27 packs hence cancelled the order
June 22, 2020
Unprompted review
Reply from Granmore
Good Afternoon John,
Thank you for your comments.
The delivery charge for 27 Boxes of Ceiling Tiles is cheaper pro-rata.
This charge is what we are charged off the couriers that we use.
Sorry that you have had to cancel your order.
Take care
💗👌
Lady I spoke to on the phone was most helpful not sure of her name but she was polite and couldnt help enough, whoever's her boss giv her a raise
June 19, 2020
Unprompted review
Reply from Granmore
Hi Andrew,
Thank you so much for your comments, they are appreciated.
Take care
Ceiling titles are good quality and the…
Ceiling titles are good quality and the price was excellent, only issue was delivery cost which worked out at around £40 quid for 5 pack which I thought was extreme, so had to drive to pick up which cost £6 round trip.
June 18, 2020
Unprompted review
Reply from Granmore
Thank you for your comments,
Take care
Ceiling tiles
Easy to make on line order and collect in person. Staff helpful and pleasant. Quality of goods good. Would recommend and use again.
June 18, 2020
Unprompted review
Reply from Granmore
Hi Mary,
Thank you very much for taking the time to give us such a lovely review.
It is very much appreciated.
Granmore
Great product at the right price…
Great product at the right price service fantastic cant fault anything
June 17, 2020
Unprompted review
Good service customer service…
Good service customer service excellent, delivered ontime, thanks
June 17, 2020
Unprompted review
Reply from Granmore
Hi Karam,
Thank you so much for your kind review, we really appreciate it.
Granmore
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