GRAPE & Fig Reviews 403

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the freshness and delicious taste of the food, which is often described as amazing and outstanding. The presentation of the platters is frequently highlighted as beautiful, stunning, and immaculately done, making them a real talking point at events. Many appreciate the smooth ordering process, clear communication, and reliable, on-time delivery service. The service provided by the team is often described as professional, organized, and incredibly helpful, with many expressing their intent to order again due to the overall positive experience. However, some people mentioned that the price point makes it more suitable for special occasions rather than frequent orders. A few other people also felt that coordination with delivery was a little bumpy, with some miscommunication regarding the delivery window.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the incredible quality, beautiful... See more

Quality

Reviewers consistently highlight the exceptional quality of the food and presentation. Customers frequently... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and clear... See more

Service

Customers consistently report outstanding service, highlighting clear communication, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an am... See more

Company replied

Rated 5 out of 5 stars

The food was AMAZING. Thank you ever so much for supplying the yummy foods for our 20th anniversary for the office. High quality produce and the crackers which went with the cheese were so good... See more

Company replied

Rated 5 out of 5 stars

Love Grape & Fig! We've ordered the Cheese & Charcuterie board for two events now and both times had fantastic experiences. The boards have been absolutely delicious, beautifully presented, plentiful... See more

Company replied

Rated 5 out of 5 stars

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking poin... See more

Company replied


Company details

  1. Caterer

Written by the company

GRAPE & Fig is run by two sisters Toria & Catherine. We brought the concept of ‘grazing' over to the UK back in 2017 & have since earned our reputation as THE specialists in beautiful sharing food with the finest quality, 100% British cheese & charcuterie at its heart. Our mission is simple, to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally-sourced, seasonal & fresh produce each morning in our kitchens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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Rated 5 out of 5 stars

Great for corporate catering!

I have used Grape & Fig twice now to cater for corporate events and couldn't be happier with the service and end product! Would definitely recommend their delicious charcuterie platters.

October 18, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you Harriet, its our our pleasure :)

Rated 5 out of 5 stars

I could not have been happier with Grape & Fig

I could not have been happier with Grape & Fig. We had an internal corporate lunch and the platters were beautiful, both in taste and presentation. Customer service was impeccable, from the moment I was deciding what platters to order, to keeping me updated on delivery.
I would highly recommend Grape & Fig.

October 17, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks so much Sancha, we really do pride ourselves on our customer service so I'm so pleased to read that you had such a great experience. Thanks again for choosing G&F :)

Rated 5 out of 5 stars

Gorgeous platters and amazing service.

Gorgeous platters and amazing service!
Our members absolutely loved them. We were really impressed with both the quality and presentation.

October 9, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you for your lovely review!

Rated 5 out of 5 stars

The platters are always amazing and…

The platters are always amazing and real showstoppers - good quality food and great wine and bubbles, too!

September 25, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks for taking the time to share your feedback, so pleased that you had a great experience :)

Rated 5 out of 5 stars

Amazing!

Highly, highly recommend! Staff is so helpful & communicative. The food was delicious and everyone complimented the catering look, taste, and presentation!

October 10, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks Madison :) The team are very passionate about providing a great service so we're so pleased to read that thats exactly what you had :)

Rated 5 out of 5 stars

We use G&F for events in our office

We use G&F for events in our office, not only is the presentation beautiful but it's also more than enough food to go round and delivery is very reliable. Great for networking events when you just need something easy that will cater to everyone!

October 3, 2024
Unprompted review
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Reply from GRAPE & Fig

Lovely feedback - thank you Rebecca!

Rated 4 out of 5 stars

Brilliant communication and presentation

The communication was brilliant from the team throughout. I wasn't sure exactly what I needed to order so I called up and the team helped me find what I needed and also helped me to do it in a cost effective way - not many businesses go out of their way to do this. I appreciated the delivery update the day before to confirm timings etc. The food was BEAUTIFULLY presented and was a real show stopper in the office for our meeting, and got people's heads turning. The feedback from the team was "Presentation amazing, the food was good". It is on the pricier side there's no denying that - but what we had was all British sourced food which is important and was done to a high level throughout. A firm believer of you get what you pay for with something like this. I will be recommending to use in the future. Thanks!

October 1, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks for taking the time to share such lovely feedback Laura, we're so pleased that you had a great experience!

Rated 5 out of 5 stars

Great team ensuring a great customer…

Great team ensuring a great customer experience. Used Grape and Fig for a private birthday lunch - everyone loved the food choices and presentation style and kept asking me who did the food. Can’t wait to use Grape and Fig again very soon.

September 28, 2024
Unprompted review
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Reply from GRAPE & Fig

So lovely, thanks Louise :)

Rated 5 out of 5 stars

All the team were amazing, quality of the food exceptional

All the team were amazing, from the pre-work and dietary requirements and planning to the amazing delivery from Pam to the quality of the lunch boxes and great feedback from the team on the quality of the food. Everything was perfect and I am so grateful to all the team for being so accommodating and creating such a great event for us!

September 30, 2024
Unprompted review
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Reply from GRAPE & Fig

What a lovely review Alexandra! Thank you so much for your kind words. We look forward to catering for you again in 2025!

Rated 5 out of 5 stars

Highly Recommended

The delivery service was excellent, as was the quality of the platters. We will definitely use Grape & Fig again to support our events. Thank you!

September 24, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you for choosing G&F Ian :)

Rated 5 out of 5 stars

Loved the service and quality of food

Loved the service and quality of food. On time and very polite, helpful team. Thank you for taking care of our catering.
Will surely use your services again.
Thanks

September 21, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks Mohit :) So pleased that you had a great experience

Rated 5 out of 5 stars

Amazing platters

Amazing platters, beautifully presented and delivered on time

September 20, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you Claire! Glad you had a fab experience with us.
We look forward to catering for you in the future x

Rated 5 out of 5 stars

Great experience!

Great experience! Website is easy to use, and the delivery was spot on with a lovely friendly driver. We had a package for 80 people with the styling kit which really made the whole set up pop. Lovely customer service the day before and after. Very good quality food too. We will use again for our next event!

September 19, 2024
Unprompted review
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Reply from GRAPE & Fig

Hi Victoria! Thank you so so much for such a lovely review and we are really pleased that it went smoothly for you from start to finish!
Look forward to catering for you in the future x

Rated 5 out of 5 stars

Always top quality

Always top quality. Always presented beautifully and always lovely to deal with!

September 22, 2024
Unprompted review
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Reply from GRAPE & Fig

Hi Camilla, thank you for your stunning review and we are so please you loved the platters!

Hope to cater for you again soon x

Rated 5 out of 5 stars

LOVE, LOVE, LOVE!

The food tasted delicious & was so beautifully presented & not remotely effected in transit. The communication from the delivery team was incredible, they are so friendly and made the entire experience so easy - completely faultless service!!

September 18, 2024
Unprompted review
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Reply from GRAPE & Fig

Hi Ellie, such an amazing review to come into on a Friday morning!
Thank you so much and we are so pleased you had a fabulous experience with us. We look forward to catering for you again in the future :)

Rated 5 out of 5 stars

100% recommend

great food, styling, customer support and easy delivery! would 100% recommend for events as it's super easy to style/present and serve

September 18, 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

Thank you so much for your wonderful review and we are so pleased that it was a seamless process from start to finish!

Rated 5 out of 5 stars

We have use G&F a few times now and…

We have use G&F a few times now and they have always been super helpful, always accommodating delivery times, a massive thanks to Erin, thank you so much for all your help and advice.

The platters are beautifully presented and we had so many amazing compliments at our event, not to mention the food is delicious, would recommend all of it, especially the Truffle Cheddar demi-brioch, superb!

September 18, 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

Hi Mandy, thank you for your wonderful review and we are so pleased that you had great service from the team!

Amazing, so glad to hear that the food went down a hit. Isn't the truffle incredible!!

We look forward to catering for you again in the future ~ thanks once again!

Rated 5 out of 5 stars

Great for events

We've ordered the demi-brioche platter a couple times now for our work events, and our attendees always love it - taste and presentation. They also call to confirm the order the day before, which is helpful.

September 17, 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

Hi Michael,

Thank you for your wonderful feedback and we are so pleased the Demi-brioche bun platters are a hit for your work events!
We look forward to catering for you again soon.

Rated 5 out of 5 stars

Cheese platter for a lunch party.

Everyone loved the cheese platter, beautifully presented. Great communication the whole way through from Grape and Fig.

September 14, 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

Thank you Julie for your amazing feedback and we are so pleased you had a great experience from start to finish!

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