GRAPE & Fig Reviews 403

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the freshness and delicious taste of the food, which is often described as amazing and outstanding. The presentation of the platters is frequently highlighted as beautiful, stunning, and immaculately done, making them a real talking point at events. Many appreciate the smooth ordering process, clear communication, and reliable, on-time delivery service. The service provided by the team is often described as professional, organized, and incredibly helpful, with many expressing their intent to order again due to the overall positive experience. However, some people mentioned that the price point makes it more suitable for special occasions rather than frequent orders. A few other people also felt that coordination with delivery was a little bumpy, with some miscommunication regarding the delivery window.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the incredible quality, beautiful... See more

Quality

Reviewers consistently highlight the exceptional quality of the food and presentation. Customers frequently... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and clear... See more

Service

Customers consistently report outstanding service, highlighting clear communication, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an am... See more

Company replied

Rated 5 out of 5 stars

The food was AMAZING. Thank you ever so much for supplying the yummy foods for our 20th anniversary for the office. High quality produce and the crackers which went with the cheese were so good... See more

Company replied

Rated 5 out of 5 stars

Love Grape & Fig! We've ordered the Cheese & Charcuterie board for two events now and both times had fantastic experiences. The boards have been absolutely delicious, beautifully presented, plentiful... See more

Company replied

Rated 5 out of 5 stars

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking poin... See more

Company replied


Company details

  1. Caterer

Written by the company

GRAPE & Fig is run by two sisters Toria & Catherine. We brought the concept of ‘grazing' over to the UK back in 2017 & have since earned our reputation as THE specialists in beautiful sharing food with the finest quality, 100% British cheese & charcuterie at its heart. Our mission is simple, to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally-sourced, seasonal & fresh produce each morning in our kitchens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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Rated 5 out of 5 stars

Best of the Best

One again first class food and first class service. Everyone that sees and eats Grape and Figs platters falls in love with this company. Showstoppers!

December 18, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you so much for your gorgeous review Annelies! We love catering for you, lots of love!

Rated 5 out of 5 stars

Amazing food

Amazing food, delivery on time! Wonderful experience and greatly appreciate the extra item provided (a very nice touch)

December 7, 2024
Unprompted review
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Reply from GRAPE & Fig

So pleased that you enjoyed your platters and the extra treats, it was our pleasure Sabrina :)

Rated 5 out of 5 stars

Perfect for a big holiday party at…

Perfect for a big holiday party at home. boards were beautifully presented and very tasty. Delivery was very easy too!

December 7, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you for your lovely review Zach we really appreciate it!

Rated 5 out of 5 stars

Better than ever!

We've reviewed Grape & Fig before but we've just had such an outstanding experience this festive period, which we know is especially busy for those in the food/hospitality industry, and yet Grape & Fig exceeded our expectations with their Christmas specials. Our guests were blown away by the food we served from Grape & Fig. Thank you once again for helping us wow clients and staff alike. So pleased to have discovered you for our events!

December 3, 2024
Unprompted review
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Reply from GRAPE & Fig

Ah Helena, such a pleasure catering for you as always, thanks so much for taking the time to leave us a review it really does mean a lot to myself and the rest of the GRAPE & Fig team. We look forward to working with you in 2025, lots of love!

Rated 5 out of 5 stars

Absolutely delicious

Absolutely delicious, lovely mixture of cheese, crackers, nuts and fruit. Highly recommend.

December 4, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks Jane, so pleased that you were happy with your order!

Rated 5 out of 5 stars

Amazing! 10/10

From the easy ordering process to the lovely customer service, Grape and Fig is a truly wonderful company. We are always blown away with how incredible it all looks as well as tastes! Thank you so much for making our event so special and easy to work with!

November 28, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you Georgie! This has made our day to read. :)

Rated 5 out of 5 stars

I ordered from grape & fig for my dad’s…

I ordered from grape & fig for my dad’s 70th birthday lunch in September and I have never been to happy with something I’ve ordered online!! The staff was so helpful and were calling me to make sure what I had ordered would be suitable. The charcuterie board was a piece of art and so tasty! I would 100% use them again! I just need to find another occasion :)

September 14, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you for taking the time to leave such a lovely review Meg, it was a pleasure to be part of your Dad's special Birthday lunch :)

Rated 4 out of 5 stars

The customer service was excellent

The customer service was excellent. Everyone we dealt with was super helpful. We ordered 4 platters for an event. The 2 Grazing platters we ordered were fabulous and looked great. We were a bit disappiointed with the Afternoon Tea Platter - just felt this was overpriced for what we received - would not order this again

November 21, 2024
Unprompted review
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Reply from GRAPE & Fig

Hi Mel, thanks for taking the time to share your feedback. We're so pleased to hear that on the whole you were happy with your order and impressed with the service received. Sorry to hear that the Afternoon Tea Platter wasn't quite to your liking, drop the team a message ahead of any future orders and they'll be happy to share some other fantastic sweet platter options and ensure you find one that meets all of your requirements.

Rated 5 out of 5 stars

Brilliant service/food

The food was incredible, delicious. The service was amazing, they arrived on time and were very polite and kind. Would definitely use again and recommend 100%!!

November 2, 2024
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Reply from GRAPE & Fig

Thanks for leaving us a lovely review Christina! x

Rated 5 out of 5 stars

Stunning

Wow! Where do I start. From being to end fabulous customer service. The grazing boards were both delicious and stunning. So beautifully presented it was a shame to eat them. The brioche bun selection is still being discussed as to which we loved the best 😂 So blown away by you and your fabulous business Thank you x

November 9, 2024
Unprompted review
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Reply from GRAPE & Fig

Oh Kelly what a lovely review to read. I'm so happy that you had such a fantastic experience, we hope to cater for you again! Perhaps with some new brioche flavours! x

Rated 5 out of 5 stars

Beautiful!

Platter arrived and looked just as beautiful as the photos! Very good assortment and my guests loved it.

November 10, 2024
Unprompted review
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Reply from GRAPE & Fig

Pleased to hear that your guests enjoyed the platters Joseph!

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic! We order a lot for company events and this is by far the best company we have used. 100% will be using going forward. Superb quality and the Customer Service team was so helpful and can’t do enough to help. Fabulous all round - thank you!

November 6, 2024
Unprompted review
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Reply from GRAPE & Fig

Thank you Jem, we really do pride ourselves on our offering & customer service so we're so pleased to hear that you were happy with the service provided. Looking forward to catering for you again soon!

Rated 5 out of 5 stars

Best grazing platters on the market

Best grazing platters on the market. Incredible ingredients and presentation. Lovely people as well. Could not be more happy with this.

October 31, 2024
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Reply from GRAPE & Fig

Thank you Edona! :)

Rated 5 out of 5 stars

Absolutely Fantastic!

Easy to order, incredible presentation and quality and amazing delivery. Communication was great, product was delicious and plentiful and delivery was impeccable. Will be using them again!

October 30, 2024
Unprompted review
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Reply from GRAPE & Fig

What a glowing review, thanks Leah!

Rated 5 out of 5 stars

Highly recommend

Such a smooth process each step of the way! Beautiful platters and delicious hors d’oeuvres. I would highly recommend!

October 27, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks Laura, so pleased that you were impressed :)

Rated 5 out of 5 stars

Outstanding Service and Beautiful Presentation

I had a wonderful experience with Grape and Fig! They were incredibly accommodating and easy to work with. I mistakenly provided the wrong delivery address, but luckily, the team called me the day before to confirm the details. Despite the new location being an hour away in the opposite direction, they handled it seamlessly without any fuss. The platters and flowers looked beautiful and arrived perfectly. Highly recommend their service!

October 9, 2024
Unprompted review
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Reply from GRAPE & Fig

So pleased that we could help! Thank you again for choosing GRAPE & Fig, I hope we can cater for you again in 2025 :)

Rated 5 out of 5 stars

Grape&Fig your platters looked and…

Grape&Fig your platters looked and tasted amazing. Everyone was really impressed and enjoyed the different cheeses and meats.
Amie wine is now a office favourite.
I cannot wait to use you again.

October 23, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks Samantha, Amie is a GF office favourite too! The perfect paring with our cheese & charcuterie :)

Rated 5 out of 5 stars

Reliable and Delicious Food

The team at Grape and Fig are wonderful! Very helpful and reliable and provided an amazing spread of goodies that was beautifully presented. You can see how much passion the team has for what they do. We will definitely be using their services again in the future!

October 17, 2024
Unprompted review
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Reply from GRAPE & Fig

What a lovely review, thank you Paris! Its our passion and our pleasure to ensure that all customers feel this way. Thank you again for choosing GRAPE & Fig x

Rated 5 out of 5 stars

Fig and Grape has catered 2 events that…

Fig and Grape has catered 2 events that I hosted in my building. Both times I received compliments on the quality of the grazing boards including the aesthetic. The boards were delivered on time by a lovely staff who further explained how to setup the board. I am definitely ordering my next grazing board from them for my next event!

October 19, 2024
Unprompted review
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Reply from GRAPE & Fig

Thanks Risa, so pleased that you had a great experience :)

Rated 5 out of 5 stars

Easy five star experience

From start to finish - excellent!
My request was outside of typical hours and they went above and beyond to accommodate.
The admin and organisation was brilliant.
The quality of the food and presentation was outstanding.
Would recommend to all and can’t wait for another opportunity to use their catering services again!

October 6, 2024
Unprompted review
GRAPE & Fig logo

Reply from GRAPE & Fig

So pleased that we could accommodate your order Bee and hope that we can cater for you again soon :)

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