I ordered the navy floral dress in May, it never arrived, I repeatedly asked for a refund, i was repeatedly fobbed off, I reported the transaction to my bank, they emailed me to assure me they would i... See more
Gravity Fashion
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See what reviewers are saying
ABSOLUTE SCAMMERS! Arrived 3 months after ordered them despite me asking to cancel due to length of time waited. Cheap rubbish trainers, barely resembles picture, far too big … at least 2 sizes bigger... See more
Hi placed an order for 5 bridesmaids outfit. I was scared after reading their reviews and did contact to Hiren Patel regarding the same. He promised me that my order will be delivered on time and ser... See more
SCAMMERS! Ordered winter boots uk size 7.5 they sent size 9.5 Numerous emails sent providing proof of size on invoice and photos of the boots received They refuse to acknowledge the mistake, repli... See more
Contact info
L-18, Hira Panna Complex, City Light Road, 395007, Surat, India
- +912614039842
- support@gravity-fashion.com
- gravity-fashion.com
My three outfits never arrived
My three outfits never arrived. I waited an extra month. At first they would reply to my e-mail and then after the month, it was no replies. I finally gave up and notified my credit card company to get the refund.
POOR QUALITY + WON'T FIX YOUR ORDERS!!!
I ordered my outfits from Gravity customed-stitched and NONE of my outfits fitted properly. I was disappointed to discover my items were CHEAP QUALITY compared to the website pictures. I spent more money repairing the items with another tailor. I requested them to replace the pants to one of my outfits, which they agreed to but never did. I patiently waited for weeks, their contact person Pranav kept promising to send the replacement pants, which I never received. I'm truly disappointed in their product quality and that Pranav has LIED TO ME about my pants. I will never order here again and would advise others to purchase elsewhere!
Lovely garments & fantastic customer service
Cannot recommend highly enough.
My made to measure saree arrived promptly as promised, and is true to the website photographs.
I had a few queries regarding measurements and both Pranav & Mishika were extremely helpful and patient.
Thank you & best wishes to all involved Gravity Fashion employees!
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