Gravity Fitness Reviews 3,793

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust design of the products, finding them durable and well-made for various exercises and long-term use. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the quick turnaround from order to arrival and regular updates. People also find the overall user experience excellent, noting the ease of assembly and adjustment for various equipment. However, some customers experienced significant dissatisfaction with the delivery process, citing issues like lost packages, unclear tracking, and unhelpful support from courier services, which undermined their overall experience despite the product quality. A few other people also felt that certain products, like the portable pull-up bar, could be wobbly without an extension kit or were heavy and difficult to carry when disassembled.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made, robust,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as top-notch,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many praising the quick and efficient delivery, often... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of assembly and setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

²Its an excellent chin up bar, well designed, durable and robust. I bought my first one several years ago and decided to buy another in 2026 -allowing me to move between bars without having to change... See more

Company replied

Rated 5 out of 5 stars

I’ve used Gravity Fitness for quite a bit of my home kit. The pull-up rig (that can be used for lots of different exercises such as dips etc, I’ve got the wooden gymnastic rings, paralette bars, tap... See more

Company replied

Rated 5 out of 5 stars

Well designed, rock solid and bullet-proof products, at good prices…. all delivered quickly and efficiently. Perfect for my Calisthenics journey…. My only critique is that some of the build instru... See more

Company replied

Rated 5 out of 5 stars

I purchased the elbow compreson sleeves to help with an injury that keeps persisting and effecting my handstand press training, aswell as other press movements. They are brilliant and really make a di... See more

Company replied


4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

better than in the photo

Easy to buy. Fast delivery. transparency. Good product. Better than photos and that I expected

August 16, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Glad to hear it! Great to know the product exceeded your expectations and that the ordering and delivery were smooth!

Rated 5 out of 5 stars

Quality gear

Quality gear, quick delivery - as always.
If you're buying these, make sure you've got some grip tape.

August 8, 2025
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Reply from Gravity Fitness

Appreciate the feedback! Glad the equipment and delivery continue to hit the mark. Great tip on the grip tape too, it really helps get the most out of your setup!

Rated 5 out of 5 stars

Fast delivery and great products

Fast delivery an great products
Great for my fitness everything well-made and a reasonable price highly recommend thank you

August 8, 2025
Gravity Fitness logo

Reply from Gravity Fitness

Glad the delivery was quick and the equipment is hitting the mark for your fitness. Appreciate the recommendation and support!

Rated 4 out of 5 stars

The delivery was swift and the product…

The delivery was swift and the product as expected, this extension makes my pullup rack more generall.

July 31, 2025
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Reply from Gravity Fitness

Sounds like a solid upgrade to your setup! Glad the delivery was quick and that the extension is making your pull-up rack even more versatile.

Rated 5 out of 5 stars

quick and good material (better than I…

quick and good material (better than I expected). Quick delivery!

August 3, 2025
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Reply from Gravity Fitness

Glad to hear it exceeded your expectations and arrived so quickly! Always a win when the quality surprises you in the best way.

Rated 5 out of 5 stars

No quibble replacement for damaged item.

My Pull up extension kit package was damaged. I contacted Gravity fitness on the Friday and the replacement was delivered on the Following Tuesday. Wonderful Customer service.

August 4, 2025
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Reply from Gravity Fitness

Thanks for sharing, great to hear we sorted it so quickly for you! Solid customer service makes all the difference.

Rated 5 out of 5 stars

Outstanding price

Outstanding price, good quality product and fast delivery

August 3, 2025
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Reply from Gravity Fitness

Appreciate the kind words, glad you found the price, quality, and delivery all spot on!

Rated 5 out of 5 stars

Purchased an extension kit for my…

Purchased an extension kit for my pull-up bar which will make it so much more versatile. Kit arrived quickly.

July 31, 2025
Gravity Fitness logo

Reply from Gravity Fitness

Glad it arrived quickly and is making your setup more versatile. Appreciate you choosing Gravity Fitness!

Rated 5 out of 5 stars

Thank you Vicky

Excellent quality product and delivery was quicker than expected. Vicky went above and beyond on my order and I think should be rewarded in some way if possible for her excellent customer service. Thank you Vicky!

July 28, 2025
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Reply from Gravity Fitness

That’s amazing to hear, huge thanks for the kind words! Vicky absolutely goes the extra mile and we’ll make sure your shoutout gets passed along.

Rated 5 out of 5 stars

Great quality

Great quality
Great delivery
Very pleased with my 20kg
DragonBallz vest

July 30, 2025
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Reply from Gravity Fitness

That’s what we love to hear! The 20kg Dragon Ball Z vest is an absolute powerhouse, glad you're enjoying both the quality and the delivery.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great prices and super fast delivery

July 29, 2025
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Reply from Gravity Fitness

Thanks a lot! That’s exactly what we aim for, top service, fair pricing, and no waiting around.

Rated 5 out of 5 stars

Great experience

Very good quality equipment and quick delivery

July 12, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Appreciate that! Glad the equipment and delivery both hit the mark. Enjoy putting it to work!

Rated 5 out of 5 stars

I had a great experience with Vicky…

I had a great experience with Vicky from customer support—she responded super quickly when I needed to add something to my order and sorted it out with no fuss. I haven’t received the product yet, but based on this interaction, I feel confident in the service so far.

July 18, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Really appreciate you sharing that, Vicky is a star, and we’re glad she made the process smooth and hassle-free for you. Great to know the service has already left a strong impression!

Rated 5 out of 5 stars

Portable pull up rack

Their portable pull up rack with the new extension kit is amazing.
Great quality and easy assembly.

July 1, 2025
Gravity Fitness logo

Reply from Gravity Fitness

Glad you found the quality and setup spot on. Enjoy putting it to work!

Rated 5 out of 5 stars

Well made and sturdy equipment.

Well made and sturdy equipment.
The delivery was quick
Easy to set up which makes it super portable

July 1, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Glad delivery was quick and it’s ticking all the boxes for you. Enjoy the training!

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