Gravity Fitness Reviews 3,793

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust design of the products, finding them durable and well-made for various exercises and long-term use. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the quick turnaround from order to arrival and regular updates. People also find the overall user experience excellent, noting the ease of assembly and adjustment for various equipment. However, some customers experienced significant dissatisfaction with the delivery process, citing issues like lost packages, unclear tracking, and unhelpful support from courier services, which undermined their overall experience despite the product quality. A few other people also felt that certain products, like the portable pull-up bar, could be wobbly without an extension kit or were heavy and difficult to carry when disassembled.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made, robust,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as top-notch,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many praising the quick and efficient delivery, often... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of assembly and setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

²Its an excellent chin up bar, well designed, durable and robust. I bought my first one several years ago and decided to buy another in 2026 -allowing me to move between bars without having to change... See more

Company replied

Rated 5 out of 5 stars

I’ve used Gravity Fitness for quite a bit of my home kit. The pull-up rig (that can be used for lots of different exercises such as dips etc, I’ve got the wooden gymnastic rings, paralette bars, tap... See more

Company replied

Rated 5 out of 5 stars

Well designed, rock solid and bullet-proof products, at good prices…. all delivered quickly and efficiently. Perfect for my Calisthenics journey…. My only critique is that some of the build instru... See more

Company replied

Rated 5 out of 5 stars

I purchased the elbow compreson sleeves to help with an injury that keeps persisting and effecting my handstand press training, aswell as other press movements. They are brilliant and really make a di... See more

Company replied


4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top Quality Vest

I have to say Gravity Fitness are a fantastic company, they responded very quickly to questions I asked before purchasing. The weighted vest I bought was 20kg and it is one of the best items of training equipment I now have. The quality is first class and fits really snugly on the torso.The metal 1kg blocks are brilliant, if you are considering getting a weighted vest then look no further, this is the one.

September 5, 2025
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Reply from Gravity Fitness

That’s brilliant to hear! The 20kg vest really is a game-changer for training, and those 1kg blocks make it so versatile. Glad the fit and quality hit the mark for you, enjoy pushing your workouts to the next level! 💪

Rated 1 out of 5 stars

Its very wobbly and falls apart with extension kit

Its very wobbly and the arm extension keeps coming apart no matter how tight the screw bolt is

September 5, 2025
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Reply from Gravity Fitness

Hi Chris,

We're sorry to hear this. We've checked for any communication from you and can't see any, so we've reached out to you privately via email.
If you need to speak to us regarding anything, you can contact us via Live Chat on our website or email support@bornactive.com
We don't monitor Trust Pilot enough for us to use it as a form of communication.

Please check your inbox for our email so we can resolve any issues nice and quick.

Many thanks,
Gravity Fitness Support Team

Rated 5 out of 5 stars

All good

Delivery was quick, product is great. I got the pull up bar for use in a door frame and it's easy to set up and take down, takes all the weight, and feels good, safe, and solid.

September 8, 2025
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Reply from Gravity Fitness

Awesome to hear the pull-up bar’s working so well for you, quick setup, solid feel is exactly what you want. 💪

Rated 5 out of 5 stars

Sturdy, well made and comfortable training aid

I bought a replacement 30kg vest for my son’s birthday, as his current one was showing signs of wear after much use. The new weighted vest fits well and is very comfortable to wear. It’s a great training aid and my son uses it regularly.

September 1, 2025
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Reply from Gravity Fitness

That’s awesome, sounds like your son is really putting the vest to good use! Great to hear the new one fits well and is helping him push his training further. 💪

Rated 5 out of 5 stars

Great quality

Great quality, very stable and perfect for practice.

September 10, 2025
Unprompted review
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Reply from Gravity Fitness

Thanks so much for the 5 stars!

Rated 5 out of 5 stars

Great quality gym equipment for the…

Great quality gym equipment for the price!

April 22, 2025
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Reply from Gravity Fitness

Appreciate that! Always good to hear the quality matches up with the price. Enjoy your training! 💪

Rated 5 out of 5 stars

5 stars

10/10 very quick and easy set up and very fast delivery couldn’t recommend enough

September 5, 2025
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Reply from Gravity Fitness

Thanks for the great review, enjoy the training! 💪

Rated 5 out of 5 stars

Excellent

Excellent - delivered quickly. Thankyou.

September 4, 2025
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Reply from Gravity Fitness

Appreciate that! Glad the delivery was quick and everything went smoothly, thank you for your order! 💪

Rated 4 out of 5 stars

Delivery fast once dispatched

Delivery fast once dispatched. The weight vest is top quality. The only negative is I was unaware the item was preorder only so the unexpected three week wait was annoying.
But the item itself is fantastic very happy with it.

September 1, 2025
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Reply from Gravity Fitness

Glad to hear you’re impressed with the vest and that the quality delivered for you in the end! Sounds like it was worth the wait 💪

Rated 5 out of 5 stars

Great Products

Great products, and super fast delivery

August 29, 2025
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Reply from Gravity Fitness

Thanks for the feedback! Great to hear you’re happy with the equipment and the speedy delivery. 💪

Rated 5 out of 5 stars

Great service and great equipment

I was told by my fitness instructor that the equipment I ordered would have along lead time, in fact it came within 2 days, great service and great equipment

August 29, 2025
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Reply from Gravity Fitness

That’s brilliant! Always a nice surprise when the equipment shows up faster than expected. Glad you’re happy with both the service and the kit, enjoy putting it to work! 💪

Rated 5 out of 5 stars

Well made

Well made, easy to construct, rapid delivery. Excellent

August 28, 2025
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Reply from Gravity Fitness

Perfect combo, quality build, quick setup, and speedy delivery. Glad you’re happy with it! 💪

Rated 5 out of 5 stars

Company were great at communicating…

Company were great at communicating time lines of when product will arrive and answered questions promptly.
Pull up bar is very sturdy for doing pull ups. I'm getting quicker at putting it up but takes me about 10 mins at the moment.
I thought the product could be put on it's side for dips but I think that is only without the extension.

September 1, 2025
Unprompted review
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Reply from Gravity Fitness

Sounds like you’ve got on really well with the pull-up bar! Glad the communication and support made things smooth too. Once you’ve put it up a few more times you’ll probably have it down in no time.

Rated 5 out of 5 stars

Amazing Equipment & Service

Gravity not only offers top-quality equipment but also outstanding Customer Service. I had an issue with one of the items, and their team responded immediately with helpful solutions and quickly arranged a replacement. Truly impressive support – thank you ❤️

January 13, 2025
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Reply from Gravity Fitness

That’s amazing to hear! Thanks for sharing your experience, it’s great knowing the team could sort everything so quickly for you. Enjoy putting the new kit to good use ❤️

Rated 5 out of 5 stars

Great company and amazing team

Great products and fast delivery. Grip tape is amazing works really well on gym equipment handles really comfortable would definitely recommend to anyone and everyone all round amazing company gravity fitness

August 6, 2025
Unprompted review
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Reply from Gravity Fitness

Awesome to hear you’re loving the grip tape and that it’s making your equipment even more comfortable to use.

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