Gravity Fitness Reviews 

3,863
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional delivery speed, highly responsive customer service, and the robust, long-lasting quality of the fitness equipment. Consumers note that online ordering is completely straightforward, and items are exceptionally easy to assemble and use safely in home gyms. Some reviewers were not happy with the stability of certain equipment, noting that specific freestanding setups felt a little wobbly and required extra extension kits. A few people also experienced occasional shipping delays, misplaced parcels, or minor delivery issues with third-party couriers handling their home gym packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting sturdy builds, reliable grip... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the durable, sturdy... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptional speed and... See more

Service

Customers consistently note positive experiences with service, highlighting fast email responses, efficient... See more

User experience

Clients share positive opinions on user experience, noting that the equipment is very fast to construct,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

²Its an excellent chin up bar, well designed, durable and robust. I bought my first one several years ago and decided to buy another in 2026 -allowing me to move between bars without having to change... See more

Company replied

Rated 5 out of 5 stars

Am lovin my recent purchase from Gravity Fitness! Their 'Warrior Grip' trainers are awesome. Slightly thinner handles than others I own, which means I can train my finger tip grip in a more advanced w... See more

Company replied

Rated 5 out of 5 stars

Great bit of kit for my home gym, quick and easy to assemble and disassemble. Very stable when used with the optional extension kit, although I find it plenty stable enough without the extension kit... See more

Company replied

Rated 5 out of 5 stars

Super High Quality Items. Really impressed with the Dragon Ball Z Collab Weight Vest in particular, I've had multiple weight vests in the past but this one is worth every penny. However, this review i... See more

Company replied


4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,863)

205 reviews in the last 12 months

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Rated 5 out of 5 stars

This Company have been very efficient…

This Company have been very efficient with my order and delivery. I’ve had contact with Lydia in Customer support a couple of times and she has been very helpful.

January 4, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for taking the time to leave a review. Glad to hear everything ran smoothly with your order and delivery, and that Lydia was able to help when you needed it. We really appreciate the support and hope you enjoy your training with the equipment.

Rated 5 out of 5 stars

parallettes

The quality of the parallettes is excellent, solid and robust. Really happy with my purchase.

January 2, 2026
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the great feedback. We’re really glad you’re happy with the parallettes and appreciate you taking the time to leave a review. Solid, robust equipment is exactly what we aim for. 💪

Rated 5 out of 5 stars

Vicky was fantastic

Vicky was fantastic and resolved any issues I had swiftly and fairly.

December 29, 2025
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Reply from Gravity Fitness

That’s great to hear! Vicky always goes the extra mile, and it’s awesome she could get everything sorted quickly for you. 💪

Rated 5 out of 5 stars

Fast. 💨

Fast and on the ball!!

December 31, 2025
Gravity Fitness logo

Reply from Gravity Fitness

Appreciate that! Great to hear everything was quick and smooth. 💪

Rated 4 out of 5 stars

Strong Mace

Strong mace

December 26, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Hi Nima,

We're sorry to hear you're unhappy with the Macebell you have purchased and that it has arrived damaged. We'll reach out to you privately to work through any issues you have with the delivery and any damage caused in transit.

Healthy regards,
Gravity Fitness Support Team

Rated 5 out of 5 stars

very good service

very good service , all equipment came as shown! definitely recommend

December 30, 2025
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Reply from Gravity Fitness

Thanks for the feedback! Glad everything arrived as expected and that you’re happy with the service. Appreciate the recommendation! 💪

Rated 5 out of 5 stars

Ordered on a whim and

Ordered on a whim and, the next day, the packages came with full tracking. Nothing to complain about; great service and good, strong product.

Have since placed another order (which Yodel have cocked up but that's not Gravity Fitness's fault).

Would most likely order again, so long as they don't use Yodel (first time was DPD).

December 29, 2025
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Reply from Gravity Fitness

Glad to hear your order arrived quickly and the product hit the mark! Sounds like you’ve got a solid setup going and it’s great that you’re coming back for more. Appreciate the feedback on delivery too, the team’s always happy to help no matter what. 💪

Rated 5 out of 5 stars

Really good quality bands

Really good quality bands, easy check out and fast delivery, excellent

December 29, 2025
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Reply from Gravity Fitness

Glad to hear it! Great that the bands are hitting the mark, and that the checkout and delivery were smooth too. Enjoy using them in your training! 💪

Rated 5 out of 5 stars

I purchased the elbow compreson sleeves…

I purchased the elbow compreson sleeves to help with an injury that keeps persisting and effecting my handstand press training, aswell as other press movements. They are brilliant and really make a difference. Most noticeable the warmth that they keep in is great and seems to reduce the over pain. I warm up as normal and slip these on and find them very helpful

December 29, 2025
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Reply from Gravity Fitness

That’s great to hear! Keeping the joints warm can make a big difference, especially for handstand and press work. Glad they’re helping you push through your sessions! 💪

Rated 5 out of 5 stars

Quick service

Simple, easy and quick! Next day delivery and the pull up bar was easy to fit.

December 16, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Perfect, glad it was quick and straightforward, and that the pull-up bar went up without any issues. Enjoy getting your sessions in! 💪

Rated 5 out of 5 stars

We bought our son the medium…

We bought our son the medium parallettes last month and he loves them. Great quality! He is only 11 so very new to calisthenics. Thinking about the subscription at the once only £29.95 payment for premium. Does anyone know if this is for just app access or is it definitely for premium access?
Thanks

December 27, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

That’s lovely to hear. The medium parallettes are a great choice, especially for someone just starting out, and it’s brilliant that he’s enjoying them already. Wishing him lots of fun and progress as he gets into calisthenics.

The £29.95 payment is a one time payment to have lifetime access to the pro version of the app!

Rated 5 out of 5 stars

I've purchased from Gravity before and…

I've purchased from Gravity before and was just getting a couple of accessories to help me in my practice. Everything was of the quality I expected and it came fast and well packaged.

December 8, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Great to hear that! Always good when the accessories slot straight into your training and live up to expectations. Glad everything arrived quickly and well packaged. Appreciate you coming back to Gravity.

Rated 5 out of 5 stars

happy customer

great products always happy with the quality and the service

December 2, 2025
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Reply from Gravity Fitness

Appreciate that, great to hear you’re always happy with both the quality and the service. Thanks for the continued support!

Rated 4 out of 5 stars

Great product

Great product! Works and quality build! Absolutely love it!

December 10, 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Really glad to hear that. Solid build, does the job, and you’re enjoying using it, can’t ask for more. Thanks for the feedback!

Rated 5 out of 5 stars

Excellent quality goods and delivered…

Excellent quality goods and delivered promptly.
Great advice in the app too

December 2, 2025
Gravity Fitness logo

Reply from Gravity Fitness

Great to hear that. Glad the equipment quality and delivery hit the mark, and it’s good to know you’re finding the app advice useful too. Enjoy the training.

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