Gray & Bull Styling Opticians Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Optician

Information provided by various external sources

In this unique independent practice, situated in the Pelham Street area at the heart of Nottingham City Centre, we aim to create a warm and welcoming environment within the traditionally furnished surroundings. Emphasis is placed on personal service...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Gray and Bull - an excellent opticians in Central Nottingham

A friend recommended Gray and Bull to me and the service was impeccable - friendly, informative, reassuring. Everyone I spoke to from the employee who helped me choose a frame , the doctor who tested my eyes and talked me through my various eye issues and put up with my endless questions to the person who discussed lenses with me and how long it would take to fulfil my order were totally professional and experienced and listened closely to what I had to say. I too have been recommending Gray and Bull
to people I know.

February 3, 2026
Unprompted review
Gray & Bull Styling Opticians logo

Reply from Gray & Bull Styling Opticians

Thank you so much for your kind review! We are so pleased you had a good experience with us. Your new frame looks amazing on you and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great experience

Great experience! They helped me choose the exact glasses I wanted and gave really good advice. They were very kind and took their time to help me. Becca, the girl who assisted me, was especially helpful. Thank you!

March 5, 2026
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you so much for your kind review! It was a pleasure to meet you and help you. We are glad that you are happy with your decision.

Rated 5 out of 5 stars

Fabulous

Fabulous staff from the moment you walk in it’s a lovely experience and the frames are amazing

February 20, 2026
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you so much for your kind words! We are pleased to know you had a good experience with us

Rated 5 out of 5 stars

One year on and hear I am again to tell…

One year on and hear I am again to tell you of my suberb visit to Gray & Bull in Nottingham City Centre. Yet again I would like to share my delight of there professalism & support from start to finish.So I hope you read my review last year and called in to recieve the most delightful welcome with the upmost professional experience from the whole team. In the coming months a refurbishment is to take place so if you haven't popped in to recieve the exceptional service they offer already with fashionable eyewear I tell you your missing out.

February 2, 2026
Unprompted review
Gray & Bull Styling Opticians logo

Reply from Gray & Bull Styling Opticians

Thank you so much for your kind words and continued custom, your new frames look amazing on you and we are pleased that you are happy with them! We look forward to welcoming you in to store again !!

Rated 5 out of 5 stars

Really great experience

Really great experience. I’m a returning customer because the service is excellent and the attention to detail is spot on. They have a great range of frames from niche brands that are 100% better quality than the standard offer from other opticians. They know what they are talking about and will offer suggestions that fit with your lifestyle.

January 24, 2026
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you so much for your kind words! We look forward to seeing you again in the future :-)

Rated 5 out of 5 stars

Exceptional experience

I had an exceptional experience at Gray & Bull Opticians. I was served by Yags, who is incredibly professional, highly experienced, and truly outstanding in the way he supports customers. He took the time to understand exactly what I needed, offered thoughtful recommendations, and ensured everything was handled with care and precision.

Gray & Bull also offer an impressive selection of niche, handcrafted frames. The quality is remarkable—beautiful materials, unique designs, and a level of craftsmanship you don’t often find. It’s clear that they prioritise excellence in every aspect of their service.

From expertise to product quality, everything at Gray & Bull is top-tier. I highly recommend them for anyone seeking exceptional eye care and premium eyewear.

December 1, 2025
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you so much for your kind review, your words mean a lot to us!

Rated 5 out of 5 stars

I popped in here after being advised by…

I popped in here after being advised by a friend, the selection of frames was wonderful and you couldn't find the quality anywhere else oin the high street chains,
Very helpful staff who gave me excellent advice

October 20, 2025
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you for you kind words!

Rated 5 out of 5 stars

As ever

As ever, excellent prompt service.
Highly recommend.

September 30, 2025
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank You very much for your kind review !

Rated 5 out of 5 stars

The staff were so friendly and helpful

The staff were so friendly and helpful. They spent so much time with me helping choose frames and I am so grateful for their service!

May 23, 2025
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent eyewear

Excellent eyewear, all the spectacles frames are so unique and are all hand made, beautifully designed, I now going to get all my future glasses from Gray and bull opticians.

May 17, 2025
Unprompted review
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Reply from Gray & Bull Styling Opticians

Thank you so much for your review!

Rated 1 out of 5 stars

Extremely disappointed avoid at all costs

Extremely disappointed. All the hype about being a good trustworthy opticians. Definitely not!!! Had nothing but trouble, now on my 3rd prescription in less than 8 months due to their poor quality of work. They refuse to admit liability for making me so ill I had to take 3 days off work due to severe eye strain. I’m now going to issue court proceedings for loss of earnings and the costs associated with my expensive useless eyewear. Things are so bad from Gray and Bull I’m using my old glasses from Vision Express.

Their costs are extortionate and not quality, the lenses from Nikon are poor quality as are their frames. Please avoid this place at all costs

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

The best I've seen!

I've never seen such a wide selection of high quality brands in my time of wearing glasses. Great choice and great friendly service; the staff are all very knowledgeable.

July 13, 2019
Unprompted review

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