Grayclothing Reviews 

69
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This has got to be the WORST Company I have had the misfortune to deal with . Shoddy cheap products incorrectly sized with a return policy requiring Customer to send clothing back to China - at cu... See more

Rated 1 out of 5 stars

This company are a bunch of charlatans. They misrepresent the quality of the products, they tell a story of being a closing down family run business with deep discounts. When the goods arrive they are... See more

Rated 1 out of 5 stars

My experience was absolutely terrible!! I never received my order after over a month and they only offered 65% refund! They said the item was sold out so it would take months for them to replace. ATP... See more

Rated 1 out of 5 stars

My experience is very much online with other poor reviews here. I bought a blazer and was sent one completely different! I got in touch with these people and rather than being in London, as their comp... See more

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1.2

Bad

TrustScore 1 out of 5

69 reviews

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1.2

All reviews

(69)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Sub standard junk

Sub standard junk. BEWARE!!!!
If you want a refund you need to send the product back to China and pay the postage.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS SCAM COMPANY

This is a scam company based in China. Not London. I feel like an idiot ordering from them as I should have read the reviews. That's £35 down the drain. AVOID THESE CRIMINALS. I only have one star because I could give the cheating bastards none

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from Gray Clothing

I wish I had read the reviews before I ordered! I also saw their ad on FB and placed an order on 19 April which I have not yet received. They have not replied to my emails chasing up delivery either! Disgusted.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Should have been more careful.

I ordered two dresses after seeing the ad on Fb (thinking it was linked to one of my contacts, therefore, legit). Now I see it is a scam. The words 'last day of sale' is still coming up a week later, I see the payment is linked to a HK bank account, and the words 'about to be shipped' over a week ago still shows the same. Also reading other people's experience.

I am not sure if my bank would refund the money - probably not, and by all accounts, it is too much of a faff to return the goods. What I am most worried about is whether they could possible compromise the card I used for payment. I will contact bank to see. But all in all, I guess a good lesson. I will be much more careful in the future.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a con’ they use the…

This company is a con’ they use the products from legitimate businesses to front their business which is based in China.
I ordered 2 pairs of jeans & what arrived was basically a synthetic legging. Absolutely nothing like the product as advertised .
They are refusing to refund & are offering a 15% refund. To send the goods back to China would cost more than the goods themselves which I am sure is a tactic they rely upon .

I am to be honest cross with myself for buying from an unknown company & wish I had researched them some more !

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

I bought shoes and a sports shirt which…

I bought shoes and a sports shirt from greys of London which was utter rubbish
But I went through pay pal so contacted them about this scam and after a few enquiries and refusing the partial refund of 10% I got my £85-41 back yesterday
So fight for your money back

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I’d checked reviews first!

Wish I’d checked reviews first!
They lie! It is not a London based company as claimed! The clothes are from china and they are TERRIBLE quality!!
They are thin, flimsy clothes and I’m only glad I didn’t pay full price for them.
I was treating myself to what I thought was a uk based independent company that was unfortunately closing, so thought I’d show some last minute support having only just found them.
This is not the case. Honestly, don’t waste your time or money, they are awful!!

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM

ITS A SCAM, DO NOT BUY!!! THEY ARE FROM CHINA AND SEND YOU ABSOLUTE SH**T CLOTHES, contact your bank or PayPal asap to get your money back!!

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

Following on from my previous review…

Following on from my previous review when I reported to the bank. The company showed evidence that I made the payment (not the point!) so are taking the money back! Turns out we're not protected by the bank and these scammers can get away with it.
Just keep making the reviews and try to tell as many people as possible or get it on the TV!

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

0 star cheap rubbish chinese scammers

0 star cheap rubbish chinese scammers. I'm £70 down. Looks like it will cost me nearly £50 to return items to China and then will I even get my money back. Good money after bad? Is that the phrase? Don't waste your time peeps.

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading website and product description

Terrible. The website suggests the product is distributed from the UK but when I paid via PayPal, the payment went through to a company in China. It took four weeks to arrive and the product was not the same as the picture on the website. They refused to refund half the money for my inconvenience, but gave me £5 back. Totally misleading. Avoid dealing with this company.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! This company is a chinese scam company. The trousers that came are nothing like the pictures, they are the poorest quality I have seen for years. They were also the wrong size. There is no way I can give them as a gift as I had intended. The advert implied that they were a british company, they are using a UK email address, but their return address is in Yiwu shì, Zhejiang sheng, China. When I asked for a refund they wanted me to pay the postage to China otherwise they would allow me to keep the item in return for 10% refund. When I refused they offered 15% refund. It is quite clear they don't want the product back, it really is that bad.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Exactly what others have said. Terrible product nothing like picture (I bought trousers) I'm normally really careful, first time buying without reading reviews.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM!!!

ITS A SCAM!!!! Its fraud! They will send you a piece of clothe and after they say return it by expensive courier.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! I wish I had looked this up like everyone else. Horrendous quality and not UK brand as advertised!

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Wish I read before buying!!! Awful quality, looks nothing like the pictures! What a waste of money!

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

Awful quality, late to arrive, now can’t get hold of them to return

I received my item weeks after I ordered, I wanted the trousers for a party.. the party had been and gone by the time I received them. The product is awful, nothing like the picture, really cheap material, such bad quality. I am trying to contact the company to arrange a return but now I have read these reviews, I guess I won’t get a response to my request!

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

OMG only wish I had read this before…

OMG only wish I had read this before ordering have been waiting over 3 weeks for my delivery and ordered thinking it was a British family business.
In fact a Chinese scam. Have tried to cancel but realised to late as only realised was in fact a misleading advert on instagram when I checked my Mastercard and saw a company in Hong Kong taking the payment.
Reported to instagram to try and get them to stop advertising on their platform.
DO NOT BUY ANYTHING FROM THIS COUNTY UNLESS YOU ARE FULLY INFORMED

February 25, 2025
Unprompted review

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