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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making the claims process much easier to navigate. Many people highlight the exceptional customer service, noting that the team goes above and beyond to keep them updated and provide support, often exceeding expectations. Reviewers are particularly satisfied with the efficient handling of their claims, with many achieving positive outcomes and good settlements. The overall service is frequently described as excellent, with consumers appreciating the clear communication and smooth user experience provided by the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's helpfulness,... See more

Claim

Customers consistently note positive experiences with claim. Reviewers praise the helpfulness and knowledge... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional help and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James explained everything in detail. He displayed empathy and understanding. He also explained the whole process and made it very simple to understand. Following a traumatic experience, its nice to... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

Excellent Service – Highly Recommend Mr. Ilyas I had the pleasure of having Mr. Ilyas handle my personal injury claim, and I couldn't be more satisfied with the service I received. From the v... See more

Rated 5 out of 5 stars

I would 100% recommend Zahid for future work! I found Zahid advice very helpful in processing my claim. Professional & always there to answer any questions I had! You know you are in safe hands trusti... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional and competent

Great handling of my case, very professional competent and honestly very reliable. Helped me out a to z, never allowing me to feel lost throught the whole duration of my case. Would highly recommend

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Outstanding Result After My Car Accident

I had a great experience with Mr Zahid, after my car accident. From start to finish, they were professional, supportive, and always kept me updated throughout the claims process. They made everything much less stressful and handled my case efficiently and successfully.

I really appreciated their clear communication, patience, and dedication to getting the best outcome for me. I am especially grateful that they managed to negotiate an improved settlement for me, rather than simply advising me to accept the initial offer.

I would highly recommend them to anyone needing legal help after an accident. Thank you again for all your hard work and support!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had an RTA accident and was extremely…

I had an RTA accident and was extremely happy with the outcome of my claim. The whole process was handled professionally and efficiently, and I was kept informed throughout.

If I ever require assistance in the future, I will definitely make a claim through yourselves again.

Highly recommended.
Dan

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had an unfortunate accident and had…

I had an unfortunate accident and had to file an injury claim. I came to Zahid through a recommendation and i can honestly say that he was very professional throughout the claim. He helped me file the claim, answer all of my questions, timely update me of any updates. He stayed along with the whole claim and personally dealt with any of the third party question and rebuttal. His company really did wonders for me and he had won the case for me too. So i wholeheartedly recommend Zahid and his company.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very professional, staff very polite with amazing customer service, keep up the good work, highly recommend.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best claims company I have ever used

Best claims company I have ever used, zahid top guy, very knowledgeable, and knows exactly what hes doing he guides you what to do, and will ring for updates and advise you accordingley 100% will recommend.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

The help and support in which I had…

The help and support in which I had received was 100% above and beyond all expectations. They kept myself updated on all areas of the claim with regular emails, messages and phone calls. I cannot thank the staff for all of their individual help and support. Thank you so much, I really do appreciate everything that you have done foe me.

April 17, 2026
Unprompted review

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