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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making the claims process much easier to navigate. Many people highlight the exceptional customer service, noting that the team goes above and beyond to keep them updated and provide support, often exceeding expectations. Reviewers are particularly satisfied with the efficient handling of their claims, with many achieving positive outcomes and good settlements. The overall service is frequently described as excellent, with consumers appreciating the clear communication and smooth user experience provided by the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's helpfulness,... See more

Claim

Customers consistently note positive experiences with claim. Reviewers praise the helpfulness and knowledge... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional help and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James explained everything in detail. He displayed empathy and understanding. He also explained the whole process and made it very simple to understand. Following a traumatic experience, its nice to... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

Excellent Service – Highly Recommend Mr. Ilyas I had the pleasure of having Mr. Ilyas handle my personal injury claim, and I couldn't be more satisfied with the service I received. From the v... See more

Rated 5 out of 5 stars

I would 100% recommend Zahid for future work! I found Zahid advice very helpful in processing my claim. Professional & always there to answer any questions I had! You know you are in safe hands trusti... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

James and his team were fantastic and…

James and his team were fantastic and delivered exactly what I needed from the outset. Many other firms wouldn’t take on my case but James had faith and won my claim on my behalf. Can’t thank them enough for all the help they gave and achieving the required outcome with compensation. Highly recommended, efficient, professional and effective service.
Thank you James and Zahid for all your help.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I received great service,

Absolutely great service received, would highly recommend the company to anyone. I was kept up to date with my claim and was helped a lot with the understanding of the process. Great team. Thank you very much for the support and helping to receive my claim.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

I was really pleased in the way Zahid…

I was really pleased in the way Zahid guided me through my claim and I received more than I expected. I would recommend Zahid 100%. Zahid guided us as we are pensioners (76 years of age). We are not up to date on technology. Zahid guided us to a better payout than we expected. I would recommend Zahid 100% .

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Zahid was brilliant

Zahid was brilliant. Communicative the whole way through. Supportive and made the process easy to understand. Easy to talk to and gets the job done! Thank you for everything.

March 24, 2026
Unprompted review
Rated 4 out of 5 stars

Grayson was exceptionally helpful…

Grayson was exceptionally helpful throughout the traumatic period following the accident. He was available whenever we needed help or updates.
The process is stressful in nature but Grayson's experience and professionalism allowed us to be able to deal with it better.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Atiti

Zahid handled my claim and he was amazing. He communicated the process to me clearly and was always ready to give me answers to whatever I need to know about my claim. He was very helpful during my claim and my claim was processed very fast. I highly recommend him for he is very good at what he does.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely exceptional service

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at all times and did everything they said they would do and more.
Thank you just isn’t enough, and if more stars where available I would highlight them all.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Zahid was always very helpful…

Zahid was always very helpful throughout the whole process. He checked in on us, helped with guidance and always made sure we knew what is going on and what the next step will be. Great service from Zahid! Thank you.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and professional support

I have had an ongoing case for a few years now. However the communication and process has been handled professionally by Ilyas. He kept me informed when there were updates and if I needed to provide any information. He explained each step clearly and has communicated well through phone and email. This gave me plenty of reassurance that he was doing everything he could to help my case. Thank you!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Grayson may handle my clam and was…

Grayson may handle my clam and was amazing start to finish they took all my information and got straight to it. always called with updates on how things were going and to check in on my wellbeing they really went above and beyond for me I definitely would recommend them to anyone.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

zahid was great

Amazing communication with zahid.
Walked me all the way through my claim and answered any queries I had. I would definitely recommend

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had a hit from another car

I had a hit from another car, I contacted Grayson May regarding compensation claim.
The service was prompt and efficient.
I was very pleased with the outcome.
I can’t rate them highly enough.

April 22, 2025
Unprompted review

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