After about 11 months or so, the motor on one of our blinds stopped working (but the rest were still perfectly fine), and the Graywind support via Whatsapp was truly awesome. They responded quickly an... See more
Company replied
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Review summary
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Fantastic looking, great functionality!!!! They are worth every single penny!! I ordered 2 sheer vertical, motorized blinds, in white stripe, for my bedroom. They are beautiful and work amazing. Custo... See more
Company replied
We have some trapezoidal windows that are more than 10 feet off the floor. Of course the sun comes in them during certain times of the year. We bought shades to cover them. The shades were delive... See more
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I've enjoyed my Graywind blinds for five years. They have retained their functionality and beauty. I did have one problem with one of the zigbee motors after years of service, and Graywind support s... See more
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Company details
- Window Treatment Store
- also in
- Blinds Shop
- Curtain Store
- Curtain Supplier and Maker
- Decoration and Interior Design Store
- Home Goods Store
About Graywind
Written by the company
Custom Smart Window Treatments
Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels.
Explore Products For Designers For Dealers Why GraywindOur Service Guarantee
Order with confidence
• Worry-Free Fit
• Free Shipping
• Free Fabric Swatches
• Up to 5-Year Warranty
• Professional Measurement & Installation Services
Contact info
SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, United States
- (888) 458-0772
- service@graywind.com
- graywind.com
Free Fabric Swatches
4.7
Excellent
258 reviews
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Replied to 100% of negative reviews
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Good quality blinds and relatively easy…
Good quality blinds and relatively easy to install
July 4, 2026
Reply from Graywind
Dear Mike，
Thank you so much for your kind words.
Best regards
Graywind team
Customer service was very helpful responsive…
Customer service was very responsive and promptly answered all of my questions regarding parts and installation.
June 11, 2026
Reply from Graywind
Dear Kirsten,
Thank you so much for your kind feedback! Thank you for choosing Graywind—we truly appreciate your support and are always here whenever you need us! 😊
Best regards
Graywind team
The curtains themselves were fine
The curtains themselves were fine. A little frail but ok. The install ion instruction and video are terrible.
July 1, 2026
Reply from Graywind
Dear Larry,
Thank you for your honest feedback. Your comments are very valuable, and we'll share them with our team as we continue improving our manuals and video tutorials to make the installation process more straightforward and user-friendly.
If you have any questions during installation or setup, please don't hesitate to contact our customer support team. We're always happy to provide one-on-one assistance to help ensure everything is installed correctly. Thank you for choosing Graywind and for helping us improve.
Best regards
Graywind team
Excellent Customer Service & Value
We have purchased several products from Graywind and their related product lines. Each time the products we received were delivered quickly, in excellent condition, installed easily and performed perfectly. We have recommended these products with family and friends and were delighted with every order we received and installed. Excellent service, excellent value. Thank you! We wish you continued success and look forward to doing business with Graywind in the future.
March 17, 2026
Reply from Graywind
Dear Mark，
Thank you so much for your incredible feedback and, most importantly, for your continued trust in Graywind! It means the world to us that you've chosen our products for multiple projects and have had such consistently positive experiences.
Your kind words about our products, service, and value truly motivate our entire team. Thank you for your warm wishes—we sincerely appreciate your support and look forward to helping you with many more window treatment projects in the future! 😊
Best regards
Graywind team
Great customer service
We are very grateful that your customer service understood the urgency of our situation to get a replacement motor as soon as possible. Thank you for getting things arranged and sent out. We were able to complete the motor replacement It was fairly easy and straightforward. If I had one thing to ask for improvement on would be making it easier to program the remotes for group or individual motors. H
July 2, 2026
Reply from Graywind
Dear Dahlia,
Thank you so much for your thoughtful feedback!
We sincerely appreciate your suggestion regarding remote programming. We understand that setting up group and individual motor controls can be challenging, and your feedback is invaluable as we continue improving our products and user experience. We’ll be sure to share your comments with our product team.
Thank you again for choosing Graywind and for your trust and support. We’re always here if you need any assistance in the future!
Best regards
Graywind team
they are very responsive to requests
June 15, 2026
Reply from Graywind
Dear Christopher,
Thank you for your kind feedback! Thank you for choosing Graywind—we truly appreciate your support and are always here whenever you need us!
Best regards
Graywind team
Excellent customer service
Excellent customer service! Had an issue with programming the remote. Sent an email and received an immediate response! Resolved my issue. The blind I ordered fit perfectly!
July 1, 2026
Reply from Graywind
Dear Roy,
Thank you so much for your wonderful feedback! Providing prompt, reliable support and ensuring every custom order is the perfect fit are what we strive for every day. Thank you for choosing Graywind—we truly appreciate your trust and support!
Best regards
Graywind team
It was truly a pleasure to have…
It was truly a pleasure to have experienced your technical assistance in troubleshooting and resolving issues with my Graywind Vertical Blinds.
June 30, 2026
Reply from Graywind
Dear Johnson，
Thank you so much for your kind words! Your appreciation means a great deal to us. Thank you for choosing Graywind—we truly value your support and are always here whenever you need assistance! 😊
Best regards
Graywind team
Great Support
Very quick response and provided exactly the information needed.
EDIT: I'd also like to add that the Zigbee-based interface is great to be able to control the blinds has part of automated routines!
June 17, 2026
Reply from Graywind
Dear William,
Thank you for your kind feedback! Thank you for choosing Graywind—we truly appreciate your support and are always here if you need us!
Best regards
Graywind team
Would definitely recommend!
We had an issue with our measurements after purchasing the blinds and the company was extremely helpful and accommodating to ensure our needs were met!
June 29, 2026
Reply from Graywind
Dear Michaelena，
Thank you so much for your wonderful feedback! Providing personalized support and ensuring our customers receive the right product is always our top priority.
We truly appreciate your trust in Graywind and are grateful for the opportunity to assist you. Thank you for choosing us, and we hope you enjoy your blinds for years to come! 😊
Best regards
Graywind team
Reply from Graywind
Dear Val,
Thank you so much for your kind words!
Best regards
Graywind team
Reply from Graywind
Dear Frank,
Thank you for your kind feedback! We truly appreciate your support!
Best regards
Graywind team
great price for automatic shade nice…
great price for automatic shade nice material and very good customer assistance. my outdoor shades look and work great.
June 17, 2026
Reply from Graywind
Dear,
Thank you so much for your wonderful feedback! Thank you for choosing Graywind and for taking the time to share your experience. We truly appreciate your support.
Best regards
Graywind team
I really like the product
I really like the product. Only complaint is that when closing the blinds, the last "catch" doesn't always work.
June 27, 2025
Reply from Graywind
Dear Joanne,
Thank you for your feedback! We’re delighted to hear that you really like the product.
Please feel free to contact us at any time, and we’ll work with you to make sure your blinds are operating as smoothly as possible. Thank you again for your valuable feedback and for choosing Graywind! 😊
Best regards
Graywind team
Excellent products
Excellent products. Great selection of blinds to choose from. Made to measure to exact dimensions. I have now purchased 7 of these blinds and they all work perfectly using remote control, Alexa command or Alexa routine. I was surprised how quickly the blinds were delivered considering they are made to measure.
Highly delighted with my purchases.
April 16, 2026
Reply from Graywind
Dear Jack，
Thank you so much for your wonderful feedback and for choosing Graywind time and time again!
We’re honored that you’ve trusted us with seven custom blinds and are delighted to hear they all fit perfectly and perform flawlessly.
Your continued support and satisfaction mean the world to us. Thank you for your trust in Graywind—we truly appreciate your recommendation and hope you continue enjoying your custom blinds for many years to come! 😊
Best regards
Graywind team
Very helpful.
June 26, 2026
Reply from Graywind
Dear Kristi,
Thank you so much for your kind words!
Best regards
Graywind team
Great Product Support
Bad handling by one shipper but Graywind made it right and provided excellent support for their product. Everything working beautifully and a big thank you to Ray for all his support!
April 15, 2026
Reply from Graywind
Dear William,
Thank you so much for your kind feedback!
A special thank you for recognizing Ray! We’ll be sure to share your kind words with him—he’ll be thrilled to know his support made such a positive difference. We’re also happy to hear that everything is now working beautifully.
Thank you for your patience, your trust, and for choosing Graywind. We truly appreciate your support! 😊
Best regards
Graywind team
I love the blinds
I love the blinds. They work great. The only reason for the 4 stats is the setup was a little complicated, but once set up they work great!
May 20, 2026
Reply from Graywind
Dear Pete,
Thank you for your feedback! We’re so glad to hear that you love your blinds and that they’re working great for you.
Any more further questions, please contact us freely.
Best regards
Graywind team
Excellent Support, Product, and Cmmunication
The team at Garywind went out of their way to ensure I go t the product I wanted in the size, color, and power that worked best for me. The fabric was backordered, but the company reached out, let me know the timeline, and supported me to come back and get the curtains I wanted once the fabric was back in stock. Great quality product and installation instructions were readily available to support install.
March 31, 2026
Reply from Graywind
Dear Kim,
Thank you so much for your thoughtful feedback! We truly appreciate your patience during the fabric backorder.
Keeping our customers informed and making sure they receive the product they really want is very important to us, so we’re glad we could support you throughout the process.
Thank you for choosing Graywind and for trusting us with your home.
Best regards
Graywind team
We have 8 graywind blinds
We have 8 graywind blinds , various sizes. All delivered as per our specs, and they all work great. Also ,we are impressed with how long they last between charging. And they look great.
We chose colors to match our window trim, gives a modern sophisticated clean look. And they are quiet.
Easy to install .
June 26, 2026
Reply from Graywind
Dear Karen,
Thank you so much for your wonderful feedback and for choosing Graywind for so many of your windows! We’re thrilled to hear that all eight blinds were made to your specifications and are performing beautifully.
Thank you for your trust and support. We truly appreciate your recommendation and hope you continue enjoying your Graywind blinds for many years to come! 😊
Best regards
Graywind team
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