GreatCover.com Reviews 1,832

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies significantly cheaper than competitors while offering comprehensive coverage. The user experience is frequently highlighted as straightforward and easy, particularly when obtaining quotes and purchasing policies. Many people also appreciate the website's ease of use and quick navigation. However, some customers reported issues with the online platform, experiencing difficulties with the program rejecting answers, misaligned pages, or problems accessing their accounts. A few other people also felt that the customer service was poor, mentioning unhelpful automated phone systems and a lack of communication regarding policy changes or renewals.

What people talk about most

Price

Customers consistently note positive experiences with price, finding it excellent, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the website and application... See more

Website

Reviewers mention positive feedback about the website. Customers found the website quick, easy to use, and... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the competitive pricing and great... See more

Service

People report positive experiences with service, finding it easy to pick insurance with good prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value travel insurance and far cheaper than any other quotes that I got. Would 100% recommend and will definitely be using this company again. Very pleased!

Company replied

Rated 5 out of 5 stars

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover... See more

Company replied

Rated 5 out of 5 stars

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

Company replied

Rated 5 out of 5 stars

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

Company replied


Company details

  1. Insurance Agency

Written by the company

GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and straightforward

Easy and straightforward

April 16, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Vickie,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Great

Great! We used the company following a quote online

February 11, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Katie,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Rhodes holiday

Easy steps on line

April 14, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Nicholas,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very helpful experience

Very helpful experience
Explained everything fully

April 14, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 4 out of 5 stars

Easy to get cover

Easy to get cover
Did not give 5 stars as was hoping for a discount

April 14, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear customer,

Thank you for your feedback.

We're glad you found it easy to get a cover. We appreciate your feedback and will consider your suggestion about discounts as we plan future promotions.

Kind regards,
Rahul

Rated 5 out of 5 stars

Good experience

Fast, efficient and reasonable price

April 13, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Richard,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

holiday insurance

I found it very easy to follow and fill in. And it was a great price.

April 13, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Gaynor,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Easy to use

Easy to use , great price for exactly what I was looking for ⭐️⭐️⭐️⭐️⭐️

April 13, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Cherry,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Amazing Coverage & Price

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

April 13, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Ms Evans,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 1 out of 5 stars

Poor customer service

Attempted multiple times to phone and speak to someone about amending policy. Was disconnected both times when I actually did get through. Prior to that waited a week for an email response.

Update 16/4/26
Thank you for responding Rahul, but I notice your reply is generic having read other people’s reviews and your response for similar situations. I have not been contacted by you, there have been no missed calls on my mobile, which I have provided on both emails I sent.
I am beginning to wonder if this company is a scam. I have requested to cancel my cover in the complaints email I sent (still waiting for a response).

April 14, 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Dear Cheryl,

Thank you for your review. We’re sorry to hear about the difficulty you experienced when trying to reach us to amend your policy.

We attempted to call you but were unable to get through, and we also sent you an email explaining the next steps so we can help you with your amendment. If you still need assistance, please feel free to get in touch and we’ll be happy to support you.

Kind regards,
Rahul

Rated 1 out of 5 stars

When my auto renewal was due

When my auto renewal was due . First I emailed 3 weeks before renewal to cancel as it was a 50 % increase with no changes to be made to the policy with no response. I then tried by telephone to contact them with a call back request , which I did not receive. I emailed again to which I did get a response to which information was required. I had no response to now find out the payment is processed but my policy does not start until 18/04/2026.

April 8, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Mr Dixon,

Thank you for your review, and I’m very sorry for the inconvenience you experienced when trying to cancel your renewal.

Insurance premiums can change each year as underwriting criteria and rates are updated, which can sometimes result in higher renewal prices even when no changes have been made to the policy.

I have reviewed your case and can confirm that your policy was cancelled on 14/04/2026, and a full refund has been issued. This will return to your account shortly, depending on your bank’s processing times.

We have also sent you a separate email with full details and confirmation. If there is anything more we can help you with, please let us know and we’ll be happy to assist.

Kind regards,
Rahul

Rated 5 out of 5 stars

Comprehensive cover

Fantastic cover at a very good price. The cheapest we found in fact that offered more than the others. Would recommend.

April 11, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Lisa,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 1 out of 5 stars

The log in system is rubbish and always…

The log in system is rubbish and always have to get a code. I can’t find my policy and trying to get thru on the phone is impossible. I used the ring back service and no one called me back

April 12, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Fynley,

We’re very sorry to hear about the difficulties you’ve experienced with our login system and with trying to reach us. This is certainly not the experience we want for our customers.

We have sent you a separate email with further guidance. In the meantime, we recommend trying to register or log in using Google Chrome and clearing your browser history and cache, as this often resolves access issues. If the problem continues, please send us a screenshot of the error so we can escalate it to our IT team for investigation.

We have also attached your latest policy documents in the email we sent, so you can access them without needing to log in.

If you need any further help, we’re here to support you.

Kind regards,
Rahul

Rated 2 out of 5 stars

Haven’t received documents yet… 2 days…

Haven’t received documents yet… 2 days later

April 11, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Michael,

Thank you for your feedback,

We regret that you have not received your documents yet.

We have amended our system with your details and resent your updated certificate of insurance in a separate email which you should receive shortly.

If for some reason you do not receive your documents in your 'inbox' please check your 'junk/spam folders as on some rare occasions the email can filter into one of these due to the large attachment.

Please let us know if you require any further assistance.

Kind Regards,
Rahul

Rated 4 out of 5 stars

Easy quote

Easy quote, easy purchase. Clear what is covered. So far, so good.

April 12, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Natalie,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look