GreatCover.com Reviews 1,832

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies significantly cheaper than competitors while offering comprehensive coverage. The user experience is frequently highlighted as straightforward and easy, particularly when obtaining quotes and purchasing policies. Many people also appreciate the website's ease of use and quick navigation. However, some customers reported issues with the online platform, experiencing difficulties with the program rejecting answers, misaligned pages, or problems accessing their accounts. A few other people also felt that the customer service was poor, mentioning unhelpful automated phone systems and a lack of communication regarding policy changes or renewals.

What people talk about most

Price

Customers consistently note positive experiences with price, finding it excellent, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the website and application... See more

Website

Reviewers mention positive feedback about the website. Customers found the website quick, easy to use, and... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the competitive pricing and great... See more

Service

People report positive experiences with service, finding it easy to pick insurance with good prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value travel insurance and far cheaper than any other quotes that I got. Would 100% recommend and will definitely be using this company again. Very pleased!

Company replied

Rated 5 out of 5 stars

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover... See more

Company replied

Rated 5 out of 5 stars

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

Company replied

Rated 5 out of 5 stars

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

Company replied


Company details

  1. Insurance Agency

Written by the company

GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

So far so good

So far so good. Purchased policy due to good cover and price.

April 22, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Subir,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Great price and I feel secure that my annual holidays are protected for myself and my family.

April 22, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Jamie,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Good value

Easy to get holiday insurance online and a fair price.

April 22, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Doreen,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Good price with more cover than others

Good price with more cover than others. On line easy to navigate.

April 22, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Sue,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 4 out of 5 stars

The on-line procedure all went smoothly…

The on-line procedure all went smoothly but the attachments having obscure titles was not helpful. I was looking for your 'phone number to give my trip operator and it took a long time to find.

April 22, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Andrew,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 1 out of 5 stars

Received email notifying me of auto…

Received email notifying me of auto renewal. Checked online and could see no way to cancel, so phoned to cancel, but support line was closed, so emailed to request cancellation. No response and today the payment for a renewal I don’t need has been taken. I will be calling to cancel ASAP and expect a full refund as within 14 days cool off period

April 22, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Andrew,

We’re very sorry for the inconvenience you experienced when trying to cancel your renewal.

I was able to reach you by phone, and we have now successfully cancelled your policy. A full refund has been issued, and this will return to your account within 3–5 working days, depending on your bank’s processing times. A confirmation email has also been sent to you.

Kind regards,
Rahul

Rated 1 out of 5 stars

Tried to contact them

Tried to contact them. Couldn't get past the recorded message with about6 options. Pressed all th buttons, no response. Have sent several emails, only get auto response.
Useless customer service!!!

April 21, 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Dear Alan,

Thank you for your review, and I’m sorry to hear about the difficulties you experienced when trying to contact us.

I was happy to get through to you over the phone, and it was nice speaking with you. As requested, we have now cancelled your policy and issued a full refund. This will appear in your account within 3–5 working days.

Kind regards,
Rahul

Rated 3 out of 5 stars

Not easy to contact

I'm changing my review now as they eventually called me back after weeks of leaving emails / messages to call me back.

Pleasant staff although so far I wouldn't buy from this company again as when u do need to contact them it's so hard to get anyone .

April 22, 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Hi Colette,

I’m glad I was able to speak with you over the phone today. As mentioned, we have submitted an underwriting referral to request the changes to your travel dates. Once we receive a response from our Underwriting Team, we will contact you with an update.

If you need anything in the meantime, please let us know.

Kind regards,
Rahul

Rated 5 out of 5 stars

Good value …

Not had to use it so cant really rate properly, but it was cheap . And covered my needs .

April 21, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear John,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Quick & Easy

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover is fair.

March 3, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Amanda,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Easy to purchase holiday insurance

Easy to purchase one off holiday insurance, at a great price . Fast and simple to obtain on the website too.

April 20, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Julie,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

So easy to organise via…

So easy to organise via MoneySupermaket, good cover at an economical price

April 20, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Gary,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very easy to use the app and a very…

Very easy to use the app and a very good price as well and children go free

April 20, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Murphy,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very easy to get a quote

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

April 20, 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Ginacarlo,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

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