I spoke with Steve Gracey at Great Places Oldham yesterday and wanted to share how impressed I was with the service I received. He was incredibly supportive, took the time to make several calls on... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Job number 1107432 Michael the plasterer was both polite and friendly. He completed the repair to my living room ceiling and window frame, whilst taking care not to damage my carpet or furniture. I... See more
Job number - 1108321 Andy and ieuan came out to replace my fence today cant fault anything abit it amazing work and skills, the guys them self's are amazing too kind,polite,respectful and chatty. They... See more
Company replied
Great workers! Efficient, friendly, explained what they were doing before carrying out the job and tidied up after themselves. Standards of work was above and beyond. Thank you
Company replied
Company details
Written by the company
Great Places Housing Group provides affordable homes, social housing and supported housing in the North West and Yorkshire. Find a home here...
Contact info
2A Derwent Avenue, M21 7QP, Manchester, United Kingdom
- greatplaces.org.uk
4.9
Excellent
3K reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had two men come to repair guttering…
I had two men come to repair guttering on both front and back of my house. They came nice and early and got started on the job straight away. Both Gavin and ste were very polite and chatty but never stopped working. They noticed I had a blocked drain that I’d not yet reported and they unblocked it for me too. So yeah I’d say Gavin and ste went above and beyond and did more then what was on there job sheet. Thank you so much Gavin and ste
April 16, 2026
Unprompted review
Poor repairs service very rarely…
Poor repairs service very rarely acceptable not up to Sheffield homes standard eitherin repairs or quality of kitchens.
April 15, 2026
Unprompted review
Job Number 1117462
Michael (the plasterer) was amazing! Really nice and spoke me through what he was doing and had a laugh! He went the extra mile :) satisfoed
April 17, 2026
Unprompted review
Job number 1107432
Job number 1107432
Michael the plasterer was both polite and friendly. He completed the repair to my living room ceiling and window frame, whilst taking care not to damage my carpet or furniture. I was more than happy with the quality of his workmanship. It’s important to get it right first time.
April 17, 2026
Unprompted review
Russel was excellent
Russel was excellent, really friendly and efficient. He offered some sound advice for incase the issue happened in future
April 17, 2026
Unprompted review
1115319 Ben Kolade
1115319 Ben Kolade
Very good, very efficient, sorted out both problems, excellent
April 17, 2026
Unprompted review
Reply from Great Places Housing
Hi Tracey , it’s great to hear you’re happy with the repair service you received for appointment No.1115319 . We’ll pass on your feedback.
5* service this guy deserves recognition
I spoke with Steve Gracey at Great Places Oldham yesterday and wanted to share how impressed I was with the service I received. He was incredibly supportive, took the time to make several calls on my behalf, and went above and beyond to find the information I needed and secure appointments for me.
During a really stressful time, his kindness, patience, and willingness to help made a huge difference. It’s rare to come across someone so genuinely committed to helping others.
Please pass on my sincere thanks—Steve is a real credit to your team.
April 16, 2026
Unprompted review
Reply from Great Places Housing
Hi Lorna , it’s great to hear you’re happy with the service you received. We’ll pass on your feedback.
Hi I was so happy with the repair the…
Hi I was so happy with the repair the man was amazing very friendly and helpful
April 16, 2026
Unprompted review
Reply from Great Places Housing
Thank you for the positive feedback – we are really pleased to hear that you’ve had a good experience.
Karl did a amazing job in no time 10/10
Karl did a amazing job in no time 10/10
JN 1113428
April 16, 2026
Unprompted review
Reply from Great Places Housing
Thank you for the positive feedback – we are really pleased to hear that you’ve had a good experience.
Quick fix
Gareth Coward came and was amazing. Fixed my bathroom tap, put brand new ones on & sealed everything. He didn’t leave a mess and solved my issue.
April 15, 2026
Unprompted review
Reply from Great Places Housing
Thank you for the positive feedback – we are really pleased to hear that you’ve had a good experience .
1111862 Andy and Ieuan did a great…
1111862 Andy and Ieuan did a great service really professionally and friendly, really pleased with the job.
April 15, 2026
Unprompted review
Reply from Great Places Housing
Hi Liv , it’s great to hear you’re happy with the repair service you received for appointment No.1111862. We’ll pass on your feedback.
I've just used the Chatbot to ask about my rent
I've just used the Chatbot to ask about my rent. Mary answered all my questions and told me what I needed to know. Better than phoning and always being 8th in the queue
April 15, 2026
Unprompted review
Reply from Great Places Housing
Thank you for the positive feedback – we are really pleased to hear that you’ve had a good experience.
Job number 1108581
Job number 1108581
Andy & ieuan
Both guys were amazing,got everything done
brilliant
April 15, 2026
Unprompted review
Reply from Great Places Housing
Hi , it’s great to hear you’re happy with the repair service you received for appointment No.1108581. We’ll pass on your feedback.
was very quick and efficient
was very quick and efficient. lovely work. very kind gentleman
April 15, 2026
Unprompted review
Reply from Great Places Housing
Thank you for the positive feedback – we are really pleased to hear that you’ve had a good experience.
Niomi was very helpful today and very…
Niomi was very helpful today and very quick at fixing my issue thank you
November 6, 2025
Unprompted review
Reply from Great Places Housing
Hi Angela, it’s great to hear you’re happy with the service you received from Niomi. We’ll pass on your feedback.
Great workers
Great workers! Efficient, friendly, explained what they were doing before carrying out the job and tidied up after themselves.
Standards of work was above and beyond. Thank you
November 6, 2025
Unprompted review
Reply from Great Places Housing
Thank you for the positive feedback – we are really pleased to hear that you’ve had a good experience.
Job no.1108782 Andy and Ieuan were…
Job no.1108782 Andy and Ieuan were fantastic lads and have done an amazing job making my path safer to use. Five star work and would happily have back again for future work.
April 14, 2026
Unprompted review
Reply from Great Places Housing
Hi Lynn , it’s great to hear you’re happy with the repair service you received for appointment No.1108782. We’ll pass on your feedback.
Sabeela was wonderful
Sabeela was wonderful, even though the system was slow she reassured me she was looking into my query so I knew I hadn't disconnected. She was polite and very considerate. Thank you Sabeela!
April 14, 2026
Unprompted review
Reply from Great Places Housing
Hi Corey, it’s great to hear you’re happy with the service you received from Sabeela. We’ll pass on your feedback.
Great customer service
I spoke to Lauren today, she was a great help. Query resolved quickly. Great customer service advisor. Thank you Lauren
April 14, 2026
Unprompted review
Reply from Great Places Housing
Hi Amanda, it’s great to hear you’re happy with the service you received from Lauren. We’ll pass on your feedback.
Karl attended and he was great really…
Karl attended and he was great really appreciate what he did the job number is 1113418
April 14, 2026
Unprompted review
Reply from Great Places Housing
Hi Asia , it’s great to hear you’re happy with the repair service you received for appointment No.1113418. We’ll pass on your feedback.
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