Great Rail Journeys - UK Reviews 

For some reason I was timed out when I tried to book on-line, so I phoned instead. The staff member was very helpful and the holiday was booked quickly and efficiently.

Helen was very helpful and efficient in taking our booking. Most importantly the phone was answered quickly by a real person

Very helpful and efficient service

Answered phone smartly, knew what he was talking about, booked trip efficiently

Given a great deal of was an incentive
So far all information has been most helpful

Friendly staff, helpful and easy booking.

The booking was completed very professionally by Luke.completed very quickly. The relevant documents were sent in less than half hour.

A very simple booking made even better when I was allowed the additional reduction per person (for regular customers) which arrived by post a day later.
Many thanks.

Have just booked again after an excellent holiday in 2026. Great organisation and friendly customer services.

Andy was really helpful and quickly found our credit on the system. He then proceeded to process our booking and answered all my questions.

Very helpful and friendly answered all my questions,Great job Andy

Easy to book and prompt follow up. Clear paperwork, quickly delivered.

Easy to use sign up for a holiday . Prompt and informative information and very helpful staff when contacted by phone.

Easy booking procedure with everything clearly explained

An Unforgettable Whirlwind Across India – Incredible Guides, Wildlife, and Mountain Views!
Just returned from an intense, action-packed two-week tour covering India’s Golden Triangle, a wildlife safari in Ranthambore, and two nights up in Shimla. It was a incredible journey from start to finish!
The Team & Support:
A special mention goes to our extraordinary tour manager, Sanjay Sihag, and local guide, Sudhir. Their depth of knowledge regarding local history, culture, and customs was immense—so rich that it’s inspired me to keep reading and learning now that I’m home! Beyond their expertise, Sanjay kept the group running seamlessly and prioritized everyone’s health and wellbeing, seamlessly organizing doctor visits and accompanying group members on pharmacy runs whenever needed.
The Transport:
Our coach driver deserves a medal! Navigating Delhi and Jaipur traffic smoothly and safely—all without brushing against a single tuk-tuk—was nothing short of miraculous.
Standout Accommodations:
The Oberoi Cecil, Shimla: Hands-down our favorite hotel. The heritage building, stunning mountain views, prime location, and exceptionally attentive staff made it truly special. The stay here was further enhanced by attending the talk given by Raaja Bhasin, the award winning author and absolute expert on everything Shimla.
Hotel Ranthambore Regency: Loved the atmosphere here—it had a fantastic, authentic safari feel.
We now need a holiday just to recover from the pace, but it was worth every single moment. Highly recommended!

The on line process was straightforward and was able to navigate easily. I have not given a 5 star rating as I am still waiting for the email confirmation of the booking.

Extremely helpful and friendly staff in both Customer Service (Ellie) and Sales (Andy). Between them they sorted out the muddle that I'd got myself into online and Andy booked my holiday on the phone (without making me feel stupid for getting in a muddle !)