GRJ All Inclusive Glacier Express

GRJ All Inclusive Glacier Express Reviews

A product’s star rating is calculated as the average of all its reviews.


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29.3K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Great Rail Journeys via Trustpilot.


Product details

Brand: Great Rail Journeys


All reviews


Rated 2 out of 5 stars

Very tiring holiday! Too many changes of trains and railway stations especially with baggage to lift on and off trains. Hotel was ok but very remote. Nothing around the hotel at all! The hill up to the station was steep. No choice of food at the hotel either. Not much time to rest and relax between getting back to hotel and dinner being served at 7pm. The best part of holiday was the fabulous scenery, the glacier and bernina express. Otherwise very tiring. Wish we had had the breakdown of the itinerary earlier and we would have realised just what to expect.

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Reply from Great Rail Journeys

Hi Denise,

Thank you for your review.

I am glad you enjoyed the beautiful scenery on board the Glacier and Bernina Express trains.

However, I am sorry to read that you felt the holiday was too tiring. In terms of managing the luggage, we do offer First Luggage as an additional porterage service
for this holiday as I do appreciate there are a few train journeys on this tour. Rest assured, your feedback on the itinerary has been forwarded to our Product Management Team.

Best wishes,
Richard

Rated 5 out of 5 stars

We had a fabulous time Peter Conell our tour guide was great

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Reply from Great Rail Journeys

Hi Julie,

Thank you for your review.

It is great to hear that you had such a fabulous tour, I will ensure your kind words are passed on to your Tour Manager, Peter Conell.

Best wishes,
Richard

Rated 5 out of 5 stars

Excellent all road trip very pleased

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Reply from Great Rail Journeys

Hi Robert,

Thank you for your review.

I am delighted to hear that you enjoyed your Glacier Express All Inclusive holiday with us.

Best wishes,
Richard

Rated 5 out of 5 stars

We thought the hotel was excellent with a lovely menu, the staff were exceptional. It was really good having packed lunches. Our Tour manager Peter Cononley was excellent , managing the rather large group with humour. He was exceptionally helpful accredit to the company. Personally we would have preferred a smaller group.

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Reply from Great Rail Journeys

Hi Nadia,

Thank you for your review.

Some beautiful photographs of the Alps there! Peter really is a credit to the company and I am glad he ensured that you had such a good time. I am also delighted to read that you found the hotel to be excellent.

I will relay your comments on the size of the gr
oup to the relevant teams.

Best wishes,
Richard

Rated 3 out of 5 stars

Hotel food not quite good enough. Although it is a ‘great rail journey’ rather too many trains and dashes between them. Love Switzerland!

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Reply from Great Rail Journeys

Hi Vince,

Thank you for your review.

It is disappointing to read that the food you received did not meet your expectations, and that you felt there was too much rail travel involved. However, I am glad to hear you enjoyed visiting Switzerland!

Best wishes,
Richard

Rated 5 out of 5 stars

A very well organised and interesting itinerary, our tour manager Peter was excellent. We had a fantastic holiday with a great group of people! We were a bit concerned about the size of the group but it all went smoothly so no complaints there! The hotel in Teifencastel was very good, well situated, and good food, our packed lunches were also very enjoyable! We have fantastic memories and great photos!

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Reply from Great Rail Journeys

Hi Mrs Cotter,

Thank you for your review.

I am delighted to hear you enjoyed your Glacier Express holiday and made some fantastic memories while on tour. Peter really is an excellent Tour Manager!

Best wishes,
Richard

Rated 5 out of 5 stars

Excellent all round trip. Great Hotels, well organised trip, very relaxing. Superb tour guide, very approachable, well organised.

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Reply from Great Rail Journeys

Hi there,

Thank you for your review.

I am delighted to read that you had an excellent holiday and that your Tour Manager, Stephen enhanced your experience!

Best wishes,
Richard

Rated 5 out of 5 stars

Comfortable train with huge window that allowed us to view the beautiful scenery

Rated 5 out of 5 stars

Brilliant, Wonderful scenery and well organised on clean and on time trains

Rated 5 out of 5 stars

Great tour manager , good hotels and brilliant trips in fantastic scenery

Rated 4 out of 5 stars

Great trip really good tour manager only the walk from Gare du nord to Gare du est with suit cases stop it getting 5 Star

Rated 5 out of 5 stars

Enjoyable all round.

Rated 5 out of 5 stars

Although the experience on the express was a little disappointing its because we didnt go on it first of all . I found the experience on the normal connecting trains more exciting as i could take pictures through open windows . But that's what I enjoy doing . Loved the museum , that was really good had time to chat to the guy who spent 40 years making his model . Tina our guide was really good and looked after us really well . Only real criticism, was that we didn't quite have enough time at the destinations , thats a time table thing really and probably cant be changed

Rated 5 out of 5 stars

Brilliant holiday despite some wet weather. Hotels, meals and organisation were spot on. Our your guide was knowledgeable, very friendly and insured every day went smoothly, organising all 40 if us without a problem. Both the Glacier and Bernina express journeys took us through stunning scenery . Our pre trip info was sent at appropriate times. Would highly recommend this trip and Great Rail Journeys company.

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Reply from Great Rail Journeys

Hi Janet,

Thank you for your review.

I'm glad to hear you enjoyed your Glacier Express holiday and found it to be well organised. The Alpine scenery is stunning.

Best wishes,
Richard

Rated 5 out of 5 stars

We had a fabulous time, apart from facilities not being open. Cable cars closed, bear sanctuary closed. Fenicular closed. Also we think it would be better to split the bernina and glacier express two days apart rather than having them on two consecutive days.

Rated 5 out of 5 stars

Would highly recommend this tour, every day a new experience, and everyday a different train journey, well organised, great fellow travellers and tour guide, Richy, kept everyone informed of what was expected, with enough free time on offer. All inclusive, including packed lunch and drinks saved carrying money and credit/debit card use. Weather, end of May was also perfect, and not too crowded.

Rated 4 out of 5 stars

Brian was a great tour guide on my recent trip. Fabulous scenery on all train journeys..

Rated 5 out of 5 stars

Very happy with my holiday. Well organised with a very experienced and knowlegable group leader . Lovely group of fellow travellers.