Greek Market Reviews 

280
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of authentic Greek items, mentioning that they are difficult to find elsewhere in the country. Shoppers also note the exceptional quality of the food and the secure packaging that keeps items safe during transit. Furthermore, consumers are very satisfied with the prompt delivery service, noting that orders regularly arrive within the expected timeframe. Some reviewers were not happy with frozen goods arriving partially defrosted due to transport delays or a lack of proper insulation. A few people also experienced communication challenges or courier delivery failures when packages could not be completed successfully.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of authentic and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising speedy shipping and prompt arrivals.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well packaged and... See more

Service

Reviewers highlight positive aspects of service, expressing genuine satisfaction with the overall experience... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more

Company replied

Rated 5 out of 5 stars

I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... See more

Company replied

Rated 5 out of 5 stars

A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece... See more

Company replied

Rated 5 out of 5 stars

Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... See more

Company replied


Company details

  1. Supermarket
  2. Gourmet Grocery Store
  3. Grocery Delivery Service
  4. Grocery Store
  5. Market
  6. Online Marketplace

About Greek Market

Written by the company

Greek Market – Greek products delivered across the UK

Greek Market

Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.

We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.

Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.

Why customers choose Greek Market

  • Thousands of Greek products available online.
  • Free weekday delivery on eligible orders over £59.
  • Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
  • Careful packing for ambient, chilled and frozen products.
  • Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
  • Clear customer support through our Help & FAQs and structured contact form.
  • Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.

We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.

For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.


Greek Market® is a registered trademark in the United Kingdom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

280 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(280)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

All was perfect!

Products exactly as described, pleasant and efficient customer service - will definitely shop with Greek Market again

April 29, 2025
Greek Market logo

Reply from Greek Market

Thanks so much, Daniel!
We’re really glad everything was spot on and that our team made a good impression. Looking forward to having you shop with us again soon!

All the best, Greek Market Team

Rated 4 out of 5 stars

Great but pricey.

I love the motion drinks, there is nothing like them in the UK bought 3 bottles already from this place, amazing delivery, well packaged, my only gripe is the expense! £10 for 1, 1L bottle is crazy but worth it just to taste the greatness again. However I'm not making a habit out of purchasing because of the price. They need to open a UK store.

April 29, 2025
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Reply from Greek Market

Thanks so much for the great review, Lee!
We’re really glad you’re loving the Motion drinks — they’re hard to beat. Just a quick note on the price: the £10 includes delivery and special packing for liquids (or frozen/bulky etc items), which can bump up the total. Delivery’s free on orders over £59, so that helps a bit if you stock up.

Appreciate your support and hope to see you again soon! All the best, GM Team

Rated 5 out of 5 stars

All arrived in perfect condition &…

All arrived in perfect condition & delivery was promt.
Happy that I've found a supplier source for the traditional items I'd only ever get through my visits to my folks (God rest their souls).

April 7, 2025
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Reply from Greek Market

Dear Plou,

Thank you for your touching review. We're truly honoured to be your go-to source for the traditional items that mean so much to you. We're glad everything arrived in perfect condition and hope to continue bringing a little taste of home to your doorstep.

Warm wishes, Greek Market team

Rated 5 out of 5 stars

Great service

April 6, 2025
Greek Market logo

Reply from Greek Market

Dear Nigel,

Thank you for the great review! We're glad to hear you were happy with our service and really appreciate your support.

Best regards, GM team

Rated 5 out of 5 stars

They delivered them with protective…

They delivered them with protective plastic bubble wrap what an amazing people you are thank you so much!!!

April 3, 2025
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Reply from Greek Market

Dear Mariel,
Thank you so much for your lovely review! We're really happy to hear you appreciated the extra care with the packaging. Your kind words made our day!
Kind regards,
GM team

Rated 5 out of 5 stars

All good

All good. Thanks

April 3, 2025
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Reply from Greek Market

Dear Pit Pap,

Thank you for your five-star review! We appreciate your support and are glad everything went well with your order. We look forward to serving you again soon.

Sincerely, Greek Market team

Rated 5 out of 5 stars

The delivery was on time as it was…

The delivery was on time as it was expected,all the things very well packaged (especially the frozen ones)and tidy... I'm very happy with all of it... I've already made a second order... thank you very much... keep on doing good job so the customers are happy 😊

April 4, 2025
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Reply from Greek Market

Dear Eleftheria,

Thank you so much for your wonderful feedback! We’re thrilled to hear that everything arrived on time and well-packaged. It’s fantastic to know you’ve already placed a second order—your support truly means a lot. We look forward to continuing to serve you and keep you happy!

Sincerely, GM team

Rated 1 out of 5 stars

Expired

They sent me products that were already expired.

March 28, 2025
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Reply from Greek Market

Dear netonas, we have no record of you contacting us regarding expired products. If you genuinely received expired items, please provide your order details or reach out to our Customer Service team at GreekMarket.co.uk/help. We investigate all legitimate concerns quickly and fairly, and we’re ready to make things right if there is a real issue.

Sincerely, GM team

Rated 5 out of 5 stars

Amazing products and service

Always on time, always fresh as can be. The one time i had an issue with the delivery date i chose they moved me on a Sunday spot without extra cost and were very helpful and understanding. My favourite greek market to buy from.

March 8, 2025
Greek Market logo

Reply from Greek Market

Dear Kalliopi,
Thank you for your wonderful feedback! We’re thrilled to hear that our products and service met your expectations, and we’re glad we could help with your delivery date. We look forward to continuing to provide you with fresh, quality items and top-notch service.
Sincerely,
GM team

Rated 4 out of 5 stars

Great produce well packed - delivery service a let down

The company is very good and the food items were packaged very well. However they were really let down by the Royal Mail delivery service they use. I paid for Saturday delivery on a Thursday order. Greek deli packaged and sent it off as promised however I didn’t receive the items until Monday .. quite disappointing.

March 6, 2025
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Reply from Greek Market

Dear Sonya,

Thank you for your kind words about our products and packaging. We’re sorry that our carrier's delay affected your experience, especially since you opted for Saturday delivery. While we dispatched on time, once it leaves our facility, we rely on the carrier to meet their commitments. We understand how disappointing it can be when plans don’t go as expected.

Your feedback is valuable, and we’ll continue working with our delivery partners to ensure smoother service. If you have any further concerns, feel free to reach out directly—we’re always here to help.

Sincerely, GM team

Rated 5 out of 5 stars

Really easy ordering process and good…

Really easy ordering process and good choice of delivery options. The oregano crisps are delicious!!

March 6, 2025
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Reply from Greek Market

Dear Seonaid,

Thank you for your wonderful feedback! We’re delighted you enjoyed our easy ordering process and the oregano crisps. We appreciate your support and look forward to serving you again soon!

Sincerely, GM team

Rated 5 out of 5 stars

Very quick delivery and nice products!I…

Very quick delivery and nice products!I really appreciate!

February 26, 2025
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Reply from Greek Market

Hi Mariana, thank you for your kind review! We’re delighted to hear that you appreciated our quick delivery and quality products. Your support means a lot to us, and we look forward to serving you again soon! All the best, GM team

Rated 3 out of 5 stars

Limited Selection of Products, but Good quality - Terrible Delivery Service

The selection of products is quite limited, but you can find things that you're not able to in your local shop. That said they really need to change their delivery methods, I've paid 15£+ on delivery fees with DPD which simply never knocks on your door. The only delivery dates available are during weekdays and you cannot rearrange the delivery.

February 22, 2025
Unprompted review
Greek Market logo

Reply from Greek Market

Dear Alkmini, thank you for your review. We’re glad you enjoyed our Greek products, but we’re sorry about your delivery concerns.

Regarding the delivery cost, you were charged £9.97 for a next-day service, not £15+. For orders over £59, next-day delivery can be just £3.97 or standard delivery is free. As for the carrier, you choose the delivery date, and we dispatch accordingly. If you’d prefer a different courier next time, please let us know before dispatch, and we’ll do our best to accommodate.

We regularly restock and add new items from Greece, and we welcome requests via our waiting list. Thank you again for choosing Greek Market, and we hope to serve you even better next time!

Rated 5 out of 5 stars

Quick and accurate process for order…

Quick and accurate process for order and delivery

February 12, 2025
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Reply from Greek Market

Dear Ioanna,

Thank you for your wonderful review! We’re delighted to hear that you found the ordering and delivery process quick and accurate. Providing a smooth experience is always our goal, and we’re thrilled we could meet your expectations.

We look forward to serving you again soon!

Kind regards,
Greek Market Team

Rated 5 out of 5 stars

Definitely recommend

Everything was nice and neatly packaged. Delivery was also on time, I am overly satisfied.

February 11, 2025
Greek Market logo

Reply from Greek Market

Dear Irene,

Thank you so much for your wonderful review! We’re delighted you found your order neatly packaged and delivered on time. It’s fantastic to know you’re pleased with our service. We look forward to serving you again soon!

Kind regards,
Greek Market Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

February 11, 2025
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Reply from Greek Market

Dear Mrs. Chapman,

Thank you for your wonderful review! We’re thrilled to hear that your delivery arrived quickly. We appreciate your support and look forward to serving you again soon.

Kind regards,
The Greek Market Team

Rated 5 out of 5 stars

Impressed!

This was my first purchase from the Greek Market, and was impressed.

The Izzy Electric μπρίκι (Greek Coffee maker) is a great product, already deriving much enjoyment using it to make Ελληνικό καφεδάκι (Greek Coffee).

February 11, 2025
Greek Market logo

Reply from Greek Market

Dear Perry,

Thank you for your wonderful feedback! We’re so glad to hear you’re enjoying the Izzy Electric μπρίκι and having a great time making your Ελληνικό καφεδάκι. We look forward to serving you again and hope you discover more items you’ll love at Greek Market.

Kind regards,
The Greek Market Team

Rated 5 out of 5 stars

Excellent company,Excellent service !!!

Excellent service, arrived on time,gtreat product !!!Thank you very much.

February 11, 2025
Greek Market logo

Reply from Greek Market

Dear Angela,

Thank you for your kind review! We’re thrilled that you found our service excellent and that your order arrived on time. We appreciate your support and look forward to serving you again soon.

Best regards,
The Greek Market Team

Rated 5 out of 5 stars

Excellent products and customer…

Excellent products and customer service. Loyal customer.

February 10, 2025
Greek Market logo

Reply from Greek Market

Dear Eleni,

Thank you for your wonderful review and for being a loyal customer! We truly appreciate your support and look forward to continuing to bring you the best Greek products and service.

Best regards,
The Greek Market Team

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