While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easily ordered & fast delivery. Too soon to rate products. Dislike much the polystyrene packaging though, more environmentally friendly products available. I now withdraw my derogatory commen... See more

Company replied

Rated 5 out of 5 stars

Excellent as always. Courteous friendly and helpful drivers. We have used them at least 3 sperate times recently as we moved house. They have been marvellous very helpful, no pressure to take back Ski... See more

Rated 4 out of 5 stars

Bought on a sale so price was good,sadly 4 stars as the bottle leaks with the spray end attached :( so sorry guys,I can send pics or video if you’d like,please just let me know what email address to... See more

Company replied

Rated 5 out of 5 stars

I have never used Green box before but I was impressed by the prices of the goods I wanted which were very competitively priced. The goods arrived speedily and safely and were well packed with natura... See more

Company replied

Company details

  1. e-Commerce Service
  2. Vitamin and Supplements Store

Written by the company

Welcome to GreenBox, the home of plant based wellness. We stock a range of botanical and CBD products across our Beauty, Wellness, and Fitness ranges.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Perfect! Good price, good products!

January 27, 2022
GreenBox logo

Reply from GreenBox

Thank you Marta! We're very pleased you had a positive experience with GreenBox. Enjoy your products :)

Love, GreenBox

Rated 5 out of 5 stars

They have a wide range of products with…

They have a wide range of products with reasonable prices. They demonstrate efficient services and reliable deliveries. They seem to be listening to their customers.

January 6, 2022
GreenBox logo

Reply from GreenBox

Hi Richard, thank you very much for your kind and thoughtful review. It is greatly appreciated! We hope you enjoy your products. Best wishes from the GreenBox team

Rated 1 out of 5 stars

It’s trouble!!

It’s trouble!!! It’s been more than 3 weeks Till now haven’t receive my order!!!! I am totally disappointed

December 26, 2021
GreenBox logo

Reply from GreenBox

Hi Dinara, thank you for your review. I’m very sorry that your parcel hasn’t arrived. You will have an email direct from us organising a replacement order free of charge. When things don’t go right, even if it’s out of our control, we’ll make it right. That’s our promise!

I’ve checked the DPD tracker and it shows it was despatched promptly from our warehouse on the 13th Dec. The latest update DPD provides is that “We have your parcel, and it's on its way to your local depot in Middleton”. This is really unfortunate, as it looks like DPD have lost your parcel. I can only apologise that this has happened.

As mentioned, we will ship you a replacement ASAP.

I hope this is reassuring for you and we look forward to you receiving your lovely products :)

Merry Christmas from the GreenBox team!

Rated 5 out of 5 stars

Reliable people,great service and affordable products

I m very grateful to Green box for their prompt service. My order got delayed due to royal mail but their customer service is great they kept me updated untill i received my order. I will be ordering again from this website.

December 13, 2021
GreenBox logo

Reply from GreenBox

Hi Wagma, thank you so much for sharing your review! I am pleased you appreciated the service we aim to give all our customers. Enjoy your product and have a lovely day!

Rated 5 out of 5 stars

This is the first time I have used this…

This is the first time I have used this service, it was efficient and professional. I will certainly use it again.

December 7, 2021
GreenBox logo

Reply from GreenBox

Thank you for sharing your positive experience, Kathy! We greatly appreciate it. Enjoy your products and we hope to serve you again sometime!

Rated 5 out of 5 stars

Great bargain when offer was on

Great bargain when offer was on , I have degenerative disc disease so In chronic pain , the extra strong one helps

December 6, 2021
GreenBox logo

Reply from GreenBox

Thanks for sharing your positive review Debra! We hope your products help you with your health. Let us know if you ever need anything. We're here to help. Best wishes, GreenBox team

Rated 2 out of 5 stars

Poor service

Products received were very close to the best before date and promised replacements did not arrive.

December 3, 2021
GreenBox logo

Reply from GreenBox

Hi Susan! Thank you for sharing your experience. I'm sorry we have not met our usual high standards here, and that the replacement products did not arrive yet. But I can promise you we have already reached out on email to fix this, at no cost to you!

We have now refunded you the two products which were close to expiry, and we have invited you to pick a replacement product of greater value, free of charge. We look forward to hearing back from you and getting this to you shortly :)

Have a lovely evening, and please don't hesitate to reach out to us with any issues. We're always here to help!

Best wishes,
Daisy Kim, GreenBox

Rated 5 out of 5 stars

Great service

Great service ! Good communication, very fast delivery! I will buy again...

November 26, 2021
GreenBox logo

Reply from GreenBox

Hi Beata! Thanks very much for sharing your positive review. As a small business, it's hugely appreciated! Love, the GreenBox team

Rated 5 out of 5 stars

Very happy

Very happy. Thank you!

November 25, 2021
GreenBox logo

Reply from GreenBox

Hi Anne, thank you for sharing your review! We're happy you are happy :)

Rated 5 out of 5 stars

Good prices and fast delivery

My parcels arrived within 2 days and they were really well packaged.
Would definitely recommend and use Greenbox again.

November 24, 2021
GreenBox logo

Reply from GreenBox

Thanks so much, we look forward to having you back again!

Rated 4 out of 5 stars

Easily ordered & fast delivery.

Easily ordered & fast delivery.

Too soon to rate products.
Dislike much the polystyrene packaging though, more environmentally friendly products available.

I now withdraw my derogatory comments about the packaging.
Thank you Greenbox for your speedy correction of my comments.
I will order again in future. 😀

November 23, 2021
GreenBox logo

Reply from GreenBox

Hi Lorraine, thanks for your review! We can assure you that our packing nuts are totally sustainable and not made from polystyrene! We use corn starch based packing nuts which are therefore made from plants. Pop a few in the sink with warm water and you’ll see them break down naturally.

We take great care in making sure our GreenBox packaging is plastic free, sustainable, and of course keeps your products safe in transit too.

We hope you enjoy your products once you’ve had a chance to try them properly.

Best wishes from the GreenBox team

Rated 5 out of 5 stars

So had a few problems redeeming a…

So had a few problems redeeming a voucher code that they sent me but they quickly sorted things out. Very friendly people - thank you!

November 19, 2021
Unprompted review
GreenBox logo

Reply from GreenBox

Hi Laura! Thank you for sharing a positive review about your experience. We recall the voucher code issue you had and we're just pleased we could fix that for you! Have a lovely day!

Rated 5 out of 5 stars

Really impressed with the packaging…

Really impressed with the packaging method. No excuse for company’s to use any plastic in their postage. Ordered 3 bottles of liquid iron. Efficient delivery time

November 19, 2021
GreenBox logo

Reply from GreenBox

Hi Sonal, we're so pleased you noticed our totally sustainable packaging! It's something we really care about, and we're happy you do too.

Best wishes, GreenBox

Rated 5 out of 5 stars

good and reliable service

good and reliable service. quick delivery

November 17, 2021
GreenBox logo

Reply from GreenBox

Thank you for sharing your positive experience shopping with GreenBox! We hope to see you again soon.

Rated 5 out of 5 stars

Very fast delivery,good quality of…

Very fast delivery,good quality of products,definitely recommend it!

November 15, 2021
GreenBox logo

Reply from GreenBox

Hi Aleksandra, thank you so much for your review! We're so pleased you're happy with the service you received. Enjoy your plant based products! Love, GreenBox

Rated 5 out of 5 stars

Well packaged

Well packaged. Thanks

November 15, 2021
GreenBox logo

Reply from GreenBox

Thank you Ms Franc for your positive review. We hope you enjoy your products!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look