While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easily ordered & fast delivery. Too soon to rate products. Dislike much the polystyrene packaging though, more environmentally friendly products available. I now withdraw my derogatory commen... See more

Company replied

Rated 5 out of 5 stars

Excellent as always. Courteous friendly and helpful drivers. We have used them at least 3 sperate times recently as we moved house. They have been marvellous very helpful, no pressure to take back Ski... See more

Rated 4 out of 5 stars

Bought on a sale so price was good,sadly 4 stars as the bottle leaks with the spray end attached :( so sorry guys,I can send pics or video if you’d like,please just let me know what email address to... See more

Company replied

Rated 5 out of 5 stars

I have never used Green box before but I was impressed by the prices of the goods I wanted which were very competitively priced. The goods arrived speedily and safely and were well packed with natura... See more

Company replied

Company details

  1. e-Commerce Service
  2. Vitamin and Supplements Store

Written by the company

Welcome to GreenBox, the home of plant based wellness. We stock a range of botanical and CBD products across our Beauty, Wellness, and Fitness ranges.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very prompt

Very prompt. Nicely packaged. One drawback was the 60 tablets received are two a day and have an expired date of July 2022. Received on 18th July.

July 23, 2022
GreenBox logo

Reply from GreenBox

Thank you very much for taking the time to share this review with us. I have taken note of the products being close to expiry and I am sorry about this. I've just emailed you directly to send you a complementary voucher to spend at GreenBox, by way of an apology! I hope that works for you. Best wishes from the team at GreenBox

Rated 5 out of 5 stars

Customer service from David was…

Customer service from David was excellent! Can not praise him enough for all of his assistance, one happy and retuning Customer 👌

July 19, 2022
GreenBox logo

Reply from GreenBox

Hello Geraldine, thank you so much for your kind review. I know we didn't get it quite right initially but I am so pleased we resolved your issue and have made you a happy customer :) Have a lovely weekend! Best wishes from the GreenBox team

Rated 5 out of 5 stars

Great experience and product

Good experience from start to finish. Good price, easy ordering, prompt delivery and really well packaged. Will order again.

July 6, 2022
GreenBox logo

Reply from GreenBox

Thank you Janice for your positive review! I am very pleased you had a good experience all round. I’m also very glad to hear our packaging did a good job of protecting your products during transit, too.

Have a lovely evening and thank you again for taking the time to write this review.

Rated 5 out of 5 stars

Perfect

Perfect. I'm so happy I found you! The products I've ordered really work. Fast delivery. Very good packaging. Very happy!

June 30, 2022
GreenBox logo

Reply from GreenBox

Thank you Anna for taking the time to write such a lovely review about us! We greatly appreciate it.

It’s always so pleasing for us to hear that our products are helping you. That’s just great news :)

Thanks again and have a lovely evening.

Rated 5 out of 5 stars
GreenBox logo

Reply from GreenBox

Thank you very much for sharing your positive review! I am glad the products were packed well and arrived safely for you.

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Products had damaged during transit and they re-dispatched the order promptly. The order arrived in vacuum secured packaging with no damage. I will be ordering from them again.

June 14, 2022
GreenBox logo

Reply from GreenBox

Thank you very much Iram for writing this thorough and honest review! We don't like it when our couriers mishandle our lovely products, but it does sometimes happen. Thank you for your patience while we resolved that issue ASAP for you. And indeed, we have upgraded our packaging for Floradix bottles to biodegradable air packaging which protects the bottles much better than our previous methods.

Thanks again for your review. Have a great evening!

Rated 5 out of 5 stars

Tired nearly 73 year old!

Have only started using this Iron supplement to see if it will help with tiredness, so time will tell; it does however taste yummy!

June 4, 2022
GreenBox logo

Reply from GreenBox

Dear Elizabeth, thank you for your review. We hope it helps you feel more energetic. Just reach out to us at hello@greenbox.co.uk if you’d like advice on additional supporting supplements for more energy. Enjoy the rest of the long weekend!

Rated 5 out of 5 stars

Good transaction & more importantly

Good transaction & more importantly, great customer service if some thing goes wrong.

June 3, 2022
GreenBox logo

Reply from GreenBox

Thank you John for taking the time to share your honest review. It is greatly appreciated. Enjoy the lovely long weekend!

Rated 5 out of 5 stars

My go-to retailer for supplements.

Buying online from Greenbox is so easy and the products arrive quickly. They are my go-to retailer for supplements.

June 2, 2022
GreenBox logo

Reply from GreenBox

Hello Bea! Thank you for this glowing review. It really makes us smile when we hear we are your go-to for supplements! We're on hand if you should need anything at all. In the mean time, have an amazing long weekend!

Rated 5 out of 5 stars

Prompt and efficient service very…

Prompt and efficient service very pleased with the purchase 😀

May 30, 2022
GreenBox logo

Reply from GreenBox

Thank you Mahboob for taking the time to share your experience! I’m glad our service met your expectations. Enjoy your wellness products!

Rated 5 out of 5 stars

Good Price. Quick Delivery

I knew what I wanted to order and after searching several sites I came across GreenBox by chance and discovered that their price was way cheaper than other companies.
The ordering was easy and it arrived very quickly.

May 30, 2022
GreenBox logo

Reply from GreenBox

Thank you David, for taking the time to share your positive review! I hope the Love Hemp product continues to work for you. We look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent and speedy service.

Excellent and speedy service.. sadly one item leaked in transit.. it was immediately replaced with speed, caring and efficiency.. Excellent service and interaction, mails responded to very quickly and friendly staff.. thankyou Greenbox.. and thankyou for the complementary gifties.. all enjoyed and appreciated.. wish you all joyous success and abundance

May 28, 2022
GreenBox logo

Reply from GreenBox

Hi Ruth, thank you so much for taking the time to share your experience. We take great pride in making sure our customers feel valued, and it's especially important to do this when things don't quite go right. I am glad we managed to correct the problem to your satisfaction. have a lovely day!

Rated 5 out of 5 stars

Happy with price

Happy with price, product and speed of delivery

May 28, 2022
GreenBox logo

Reply from GreenBox

Thank you Paul, I am pleased you are happy with your experience overall. I hope you have a lovely day!

Rated 5 out of 5 stars

Great items

Great items, speedy delivery, items were all well wrapped and good customer service too

May 27, 2022
GreenBox logo

Reply from GreenBox

Hi Chia Yin Kuah, thank you for sharing your positive experience. I hope you enjoy your products and we hope to see you again soon!

Rated 4 out of 5 stars

My experience with Green Box started on…

My experience with Green Box started on a negative note. The wrong item was delivered. However thanks to the amazing communication(extremely rare these days )via email with David my negative experience soon turned into a prompt fair positive one.
I hope the product lives up to the customer service I received.

May 23, 2022
GreenBox logo

Reply from GreenBox

Hello Jayne, thank you for taking the time to write this review! As I think you may now know, we do our best to give customers an enjoyable experience shopping with GreenBox. But it doesn’t always go as planned, as it was with your experience. However, I am pleased we managed to resolve it to your satisfaction and turned a negative experience into a positive one. You know where we are if you need anything else!

Rated 5 out of 5 stars

Floradix Iron Supplement

Prompt delivery with correct paperwork, robust packaging and all as described.
Will be doing more business.

May 23, 2022
GreenBox logo

Reply from GreenBox

Thanks very much Alec for sharing your positive review! We look forward to seeing you on GreenBox again soon

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look