Horrible company, horrible customer service. Absurd fees for tiny things. I wanted my stuff back, and let them know 24 hours after giving them my stuff and they charged me 75 dollars. In addition to t... See more
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Multiple times our autopay has cancelled despite our card not changing and due to their system resetting. Their online system is not user friendly and consistently locks out users and we have had to r... See more
I study at Virginia Tech. This company lost all my stuff and called to say that the storage company auctioned the storage units where it was. This happened for many other students. I lost over $11000... See more
Horrific. Auctioned off all of son's items and then came back trying to bill us for the service? Held our TV until we agreed to sign a letter saying we wouldn't post negative reviews about their shady... See more
Company details
Information provided by various external sources
Reserve a Denver self storage unit today. Our three central Denver self storage facilities are green, clean and climate controlled. First month free.
Contact info
Brighton Boulevard 3310, 80216, Denver, United States
- 303-293-8888
- manager1@greenboxselfstorage.com
- greenboxselfstorage.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Bill is a great manager and the space…
Bill is a great manager and the space is secure, clean and comfortable!
Bll has been a joy to work with
Bathrooms need attention
Bathrooms need attention. The lights in the bathroom have been blown out for months. The floor is not cleaned on a regular basis. I saw a piece of candy that was left on the floor for weeks. If possible get new bulbs for the bathroom. Also clean the floors and bathroom and stock the bathroom with toilet paper.
Always helpful and extremely clean
Great people to deal with
Great people to deal with, I never had an issue in three years.
Changes
I like it but it was better before when I can pay payments along the way a little bit at a time before the due date. I would like it if it went back to that.
Very good experience over this first nine months
Online reviews (and a bad experience with a different storage company) led me to Greenbox. I was impressed with how knowledgeable and friendly the onsite managers were at the two sites I visited and even more impressed with the environmental standards in place.
This place is a beautiful new facility
This place is a beautiful new facility, spotless.
Easy to get in and out of.
Priced extremely reasonably.
Great quality for the price
The staff is very professional, very friendly and always ready to help.
Have rented a space for 6 months. Looked at a few other places beforehand, even begun paperwork with one of them. When we visited this facility we rented a unit on the spot.
And the facility is a green facility.....not just the color😉
Thats important to us.
Great job Greenbox!!!!
I moved.
I liked the facility but, my monthly rent went up so I had to move. It also did not help that hallway doors were painted shut which made moving items in and out so much more difficult. I would have stayed if the price was more competitive. Moving all that stuff almost killed me.
Nickel or Dime you
Originally moving in was easy. 6 months later they threatened to adding a monthly charge for insurance - without double checking that I have my own.
Also, the rates are going up. I have a sense that they do this often.
Make sure to lock in your rate for at least a year if possible.
Overall I DO NOT recommend Green Box SS

Reply from Greenbox Self Storage
Nice and clean
Yep! Great job :)
Yep! Best storage in Denver. Just keep the creepy guy in the bicycle out of the parking lot that goes thru the trash and indigents off the property and you’d be a 5 star!
They have the best customer service…
They have the best customer service ever!!!
Green box was very good
Green box was very good. Clean place. Helpful staff etc. lots of Dolly’s
Only negative is the price. But nothing in Denver has a normal price. Everything that has to do with housing is over priced.
Professional and Clean
Friendly staff that go out of their way. Clean, safe facility.
Easy to get in and out when it fit my…
Easy to get in and out when it fit my schedule. Secure. Great people to work with.
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