Green Chef US Reviews 

4,953
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 619 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of healthy, organic options and delicious meals that make home cooking genuinely easy and thoroughly enjoyable for families. Many people deeply appreciate the convenient packaging and consistently top-notch ingredients that save valuable time during busy weeknights while offering creative culinary choices. However, some customers also noted occasional frustrating issues with missing items, spoiled produce, or incorrect meal deliveries that affected their satisfaction. Reviewers additionally mentioned occasional delivery delays and unexpected difficulties when trying to update online accounts or manage automatic subscription renewals.

What people talk about most

Product

Clients share positive opinions on product, highlighting delicious meals, amazing sauces, and a wonderful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the delicious and primarily organic... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised reliable arrivals, cold... See more

Service

People report ambiguous experiences with service, as consumers frequently praise the fantastic quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' fo... See more

Company replied

Rated 4 out of 5 stars

We are not on any special diets and include all the foods Green Chef offers, but find the foods not very welcomed by many of the family members. Most of the produce is pretty rotten before it reaches... See more

Company replied

Rated 4 out of 5 stars

We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from pr... See more

Company replied

Rated 5 out of 5 stars

What a difference Green Chef has made! I choose the week’s menu as easily as selecting food in a restaurant. It’s delivered to my door, and my husband & I often prepare the meal together. We enjoy col... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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3.9

All reviews

(4,953)

618 reviews in the last 12 months

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Rated 4 out of 5 stars

Apricot chicken dish was not very good…

Apricot chicken dish was not very good from this week. I was surprised.
I gave one less star not because of apricot chicken but bc I am unable to make my profile have an alert so that you do not ever send me tilapia. Is there a way to get that added to my profile? I would continue service with you if I knew I didn’t have to constantly check my schedule to review what’s coming my way. I recently didn’t get to review and sure enough… tilapia was in my box. I immediately threw it away bc none of my neighbors eat it either. Please help!

June 12, 2026
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Reply from Green Chef US

Hi Lisa,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the apricot chicken dish not being very good this week, and the inability to set a profile alert to permanently exclude tilapia, which recently resulted in an unreviewed box containing tilapia that had to be thrown away, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef!

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

The recipes are delicious!

The recipes are delicious!

June 11, 2026
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Reply from Green Chef US

Hi there,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

We love Green Chef

We love Green Chef. They have really packaged the meals in a way to make it easier and quicker to prepare, plus the fresh ingredients make everything delicious.

June 11, 2026
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Reply from Green Chef US

Hi Laura,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the convenient packaging that makes preparation quicker and easier, alongside the fresh, delicious ingredients. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

We like the quality and the recipes are…

We like the quality and the recipes are tasty. We only wish that you allowed more flexibility with dietary restrictions. For example if we could take out both dairy and gluten.

June 4, 2026
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Reply from Green Chef US

Hi there,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about our menu selection lacking the flexibility to combine multiple dietary preferences, such as excluding both dairy and gluten simultaneously, though we are absolutely thrilled that you love our ingredient quality and find the recipes tasty and that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.

In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Great quality and selection for easy to prepare meals

I like the selection and quality of the meals. Prep and cooking instructions are easy to follow and take a reasonable amount of time.

June 11, 2026
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Reply from Green Chef US

Hi TJ,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the selection and quality of the meals, alongside the easy-to-follow instructions and reasonable prep times. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

The flavors are fantastic

The flavors are fantastic. They are very easy to prepare. I appreciate that they are gluten, free and dairy free.And that there is an emphasis on consumption of fish which we definitely don't get enough of in our american diet.I wish the price point was a little bit lower.But the fact that everything is organic is really important to me.So i'm willing to pay for that

June 1, 2026
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Reply from Green Chef US

Hi Rachel,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the flavors. The flavors are fantastic. They are very easy to prepare. I appreciate that they are gluten-free and dairy-free and that there is an emphasis on the consumption of fish, which we definitely don't get enough of in our American diet. I wish the price point was a little bit lower, but the fact that everything is organic is really important to me, so I'm willing to pay for that. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

Great flavor and ingredients as well as…

Great flavor and ingredients as well as simplicity in cooking

June 1, 2026
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Reply from Green Chef US

Hi Barbara,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the Great flavor and ingredients as well as simplicity in cooking. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 2 out of 5 stars

Vegetables damaged & rotted again

Zucchini was damaged & rotted out. The previous order, we received 3 pesto sauces and no balsamic sauce. Ruined meal. No response from green chef about these problems. I’m about to quit the plan.

May 31, 2026
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Reply from Green Chef US

Hi Niki,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving damaged and rotted zucchini, missing sauces in your previous order, and a lack of response from our team, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

I hated cooking until now

My husband and I are really enjoying the meals. They are fun to cook, easy, and tasty. I especially enjoyed the apricot chicken!

May 31, 2026
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Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the fun, easy, and tasty meals, especially the apricot chicken. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Food very tasty and enjoyable

Food very tasty and enjoyable. Healthy

May 29, 2026
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Reply from Green Chef US

Hi Kathy,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you find the Food very tasty and enjoyable. Healthy. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

The food is on time

The food is on time. The food is yummy. It saves time. Cheaper than the grocery store. 5 stars

June 5, 2026
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Reply from Green Chef US

Hi Leslie,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the The food is on time. The food is yummy. It saves time. Cheaper than the grocery store. 5 stars. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 2 out of 5 stars

Sad to leave, but poor customer service

On 3 different occasions, when I had to skip an order, it was processed anyway. When I called to discuss this the customer service rep was vague and robot-like in responses. No sorry for your experience, no how can we make it right. The only sorry was it was too late to cancel this order. So I cancelled my subscription. He acted like he could care less. This was our favorite meal service for quality & recipes, so we are disappointed but they clearly don’t care about the customer. Sad…

May 3, 2026
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Reply from Green Chef US

Hi Minda,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with system errors processing skipped orders, which was unfortunately compounded by indifferent customer service when you called to resolve it, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 3 out of 5 stars

We have ordered dishes with pork…

We have ordered dishes with pork several times but received chicken instead of pork. Disappointing.

June 1, 2026
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Reply from Green Chef US

Hi there,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving chicken instead of pork in your dishes on several occasions, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

A good variety and quality of …

A good variety and quality of primarily organic meals. The vegetables are fresh. No wasted food. Easy to pause weekly service when needed.

June 4, 2026
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Reply from Green Chef US

Hi Rosie,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the good variety and quality of primarily organic meals. The vegetables are fresh. No wasted food. Easy to pause weekly service when needed. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Overall most of the meals are very…

Overall most of the meals are very good. The directions can be rather cumbersome at times. I wish there was more simple recipes & more salad type meals for the summer. Who wants to eat hot soup when it's 98° in North Carolina or have to put the oven on??

May 28, 2026
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Reply from Green Chef US

Hi Maryann,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support and are thrilled you love the meals! We also hear you loud and clear about wanting simpler recipes and cooler, oven-free options like salads for those blazing 98° summer days. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Easy

Easy, delicious meals!

May 28, 2026
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Reply from Green Chef US

Hi Susan,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you are enjoying our easy, delicious meals! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Its a little on the pricy side

Its a little on the pricy side. I would like to see gluten free pasta offered as an alternative. There are so many pasta dishes that I can't order because my wife has a gluten allergy. Its one of the easiest things ti substitute.

June 4, 2026
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Reply from Green Chef US

Hi Jeff,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support regarding our pricing and your request for gluten-free pasta alternatives so your wife can enjoy our dishes. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 2 out of 5 stars

Stale/Rotten Food

Food is not fresh. Goes bad in 4 days. Fix this!

May 26, 2026
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Reply from Green Chef US

Hi Lisa,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi Leandra,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you are enjoying our great meals and variety! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

The meals are super tasty with easy to…

The meals are super tasty with easy to follow directions. I would ask for better reminders to review orders prior to shipping to have time to change orders if wanted. Maybe send out two emails as reminders to review

May 25, 2026
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Reply from Green Chef US

Hi Edyie,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you find the meals super tasty with easy to follow directions. We also really appreciate your constructive feedback regarding our communication, and we will certainly take your suggestion into consideration about sending out better reminders, such as two emails, to review orders prior to shipping so you have plenty of time to make changes. Your kind words and helpful insights mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

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