They were fantastic from beginning to finish. I first bought French doors then asked for delivery to Derbyshire. I then bought a window and asked them to hold delivery for i need another 2 windows, a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Getting the service that you wish for my sincere thanks to your staff especially your delivery driver who was polite helpful nothing was too much trouble. A credit to your company. You also suppli... See more
Found the perfect set of replacement doors for my conservatory. Great communication with Green Doors. Arranged for them to deliver item.. On the day of delivery, Mark called 30 minutes beforehand to s... See more
Company replied
Really good communication, can always get thru and speak to someone on the phone and actually get sensible info or advice. Pleasure to work with. Received the new bifold door and so far no issues acco... See more
Company details
Written by the company
We offer an exquisite selection of 🚪doors and windows🪟 at prices significantly lower than direct purchase, with savings averaging 80%. Our collection of pre-loved and surplus items includes products from leading brands, featuring a diverse range of options such as bifold doors, French doors, back doors, front doors, patio sliding doors, roof lights, garage doors, and windows. With the most extensive inventory available, our streamlined search functionality and dedicated in-house 🚛 delivery service ensure a seamless shopping experience for our valued customers.
Contact info
Unit 11, Britania Estate, Leagrave road , LU3 1RJ, Luton, United Kingdom
- 01582 34 35 34
- sales@greendoors.co.uk
- greendoors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I Purchased A Patio Slding Doors Unit…
I Purchased A Patio Slding Doors Unit From Green Doors Ltd Luton They Were Delivered Within 5 Day’s with a Very Friendly And Capable Driver Who Put Them Exactly Where I Wanted Them. The Service And Communication That I Received Was Excellent In Every Way The Doors Were In Excellent Condition And They Are Now Fitted completely to My Conservatory Thanks Everything John Reardon.
Lovley hard working people
Lovley hard working people, they change my 9 windows very good job.
And now feel warm at home…
Thank you guys!
The odering process was a bit long…
The odering process was a bit long winded, it took a couple of days of emails and phone calls back and forth. Simply ordering and paying online would be best. The door and delivery were great.
Found by coincidence
Found by coincidence. Went to visit the warehouse. Company could not be more helpful and I know any issue will be promptly addressed. Owners and staff very helpful and friendly throughout the process and in this business for all the right reasons!
I recently purchased windows and doors…
I recently purchased windows and doors from Green Doors, and I couldn't be more pleased with the experience! From start to finish, their customer service was absolutely on point. Every question I had was answered promptly, and their communication throughout the process was exceptional. The team made the whole process seamless, keeping me updated and ensuring I was comfortable every step of the way. The quality of the products is top-notch, and the installation was handled professionally. If you're looking for windows and doors, this is the place to go! Highly recommend! Well done to Joe & his team.
THEY DELIVERED MY FREE DOOR ASAP - NO QUIBBLE
Bought a used 1930's door from Green Doors, I purchased it online, and although they don't normally deliver free items, which I didn't realise, but because their website let me pay for delivery in full they phoned me to say they are going to deliver it to me and arranged delivery in a couple of weeks time as part of another schedule.
I thought that was truly decent of them to honour the sale - I said I could cancel but they said no need because they hope to deliver within 2 weeks.
The delivery was £60 but the pair of doors would be way more than this for authentic 1930's bubble glazed patio doors. I know the glass will be an issue so will art-deco the bottom 800mm as per Building Regs, but they will be fantastic as a room divider to replace my old conservatory door.
After buying it the day before, yesterday, they phoned to say they could deliver ASAP tomorrow (as in TODAY) if possible for me - yes, if possible for me - well I don't know what to say - what a fantastic service on top of a fantastic ECO friendly way to buy RARE and also brand new doors.
SUCH A FANTASTIC eco friendly ETHOS and A FANTASTIC - FRIENDLY AND HELPFUL SERVICE ETHOS TOO that GREEN DOORS possess.
There arn't many companies these days that can boast such a thing - let alone be driven by it. Green Doors proved they walk the talk and smashed it on my first experience with them.
I am sure I'll be back for more...
many thanks Green Doors....
YOU'RE FANTASTIC!!!

Reply from Green Doors
Excellent company, proper recycling & good price
What an excellent, friendly and professional company with not just a good range of secondhand doors (at decent prices too) but very helpful staff from start to finish. I bought an unusual crittall-style window for my office which would have cost perhaps £10k new from a bespoke manufacturer. Within a few days of ordering I got the (perfect finish) same window for less than £600. Great service and a go to companhy now for all windows and doors.

Reply from Green Doors
Wanted to replace my 1970's aluminium…
Wanted to replace my 1970's aluminium patio doors that were in general poor condition, were falling out of the frame, and couldn't be opened due to this.
I was reluctant to buy new UPVC (for environmental and cost reasons). It took around a year of searching periodically for something of similar dimensions, and voila... eventually some sliding patio doors of nearly perfect dimensions and correct opening side came up on Green Doors.
The ethos of this company is fabulous in all regards. I am very much a 'waste not want not' person, and very aware there is no 'away' when throwing something away (which I why I don't throw things away!). I also love their family run style and cohesive team. When I rang to reserve the doors (whilst waiting to hear back from my carpenter fitter), the owner's mother answered and was very helpful. Delivery was great (01/06/23); Mark the driver was incredibly helpful and informative and took the time with my carpenter to explain some of the ins and outs of the fitting. My carpenter did a great job with the fitting and we have now for a year (only just got round to this feedback) had great patio doors that slide beautifully and we can use with ease. Thank you Green Doors.

Reply from Green Doors
Good products. Not so good customer service if there is a problem.
The good bits: loved the ethos and green ethics of the company. I always try and reuse, recycle and upcycle where possible so it was a no-brainer when I came across Green Doors in the process of looking to purchase a couple of windows and French doors for a new garden studio. The purchase process was easy and they were very helpful when I called a couple of times prior to placing the order on 16 March.
The mediocre bits: the communication about when delivery would take place was sketchy - after hearing nothing for week, I contacted them to be told that it would be scheduled by the driver when they were next delivering in the area. Eventually received the windows and doors on 2nd April, so a couple of weeks in total - not too bad.
The not so great bits: the windows and doors were installed about 3 weeks after receipt (stored appropriately during that period). Discovered that the top opener on one of the windows would not open - handle would only lift a short way and mechanism would not disengage. Contacted Green Doors and there followed an 8 week battle to get them to inspect the window or allow me to get someone to inspect it and the cost be covered by Green Doors in the event of it being a manufacturing fault. All the way through they were pushing for me to accept that it was an install fault, despite providing photos, videos and direct communication between my installer and their technical team. Finally they sent someone to inspect the window who determined that it was in fact a faulty gear mechanism and therefore a manufacturing fault. New part ordered and two weeks later the guy returned to fix the window. In total this took 10 weeks to resolve.
Would I recommend Green Doors? From an environmental and ethical perspective, yes. From a customer service perspective, hmmmm. Jury is out. Definitely some improvements to be made in this department.

Reply from Green Doors
Excellent choice
Excellent choice. very helpful. great delivery service. delivery man very helpful

Reply from Green Doors
What a fantastic service from start to…
What a fantastic service from start to finish and the price is just as good. Served by Lawrence and his knowledge and explanation was spot on. Will definitely recommend and use again.

Reply from Green Doors
Great customer service and delivery
Great customer service, I rang them as I needed the door sooner (my old one was broken), delivery was in 4days from purchase, fantastic service!
The delivery driver made sure I was happy with the door before he left. I would definitely recommend this company for windows and doors.

Reply from Green Doors
Three things:
Three things:
1. Excellent communication and accuracy of measurements - good website.
2. Great and prompt delivery with good communication.
3. Helping to save the planet one door at a time.

Reply from Green Doors
Great service and delivery
Great service and delivery, delivery driver went the extra mile to ensure I was happy with the door before he left. I would definitely recommend this company fir windows and doors.

Reply from Green Doors
Door arrived within 2 days
Door arrived within 2 days. Condition exactly as described. Value for money.

Reply from Green Doors
Very happy
Very happy. Great communication throughout. Door as expected, delivery exactly as promised and driver extremely pleasant and helpful. Couldn't have asked for more.

Reply from Green Doors
Love our door
Green Doors has truly delivered an outstanding experience from start to finish. Let's talk about the door - it's not just gorgeous; it's a showstopper! The pre-sales service was exceptional, with every query answered promptly and thoroughly, ensuring complete confidence before purchase.
Now, let’s give a round of applause to the delivery team - friendly, accommodating, and efficient. They didn’t just drop off the door; they made sure it was right where we needed it to be, making the process hassle-free.
The best part? It's now installed and WOW! It's an absolute stunner. Green Doors, your product and service exceeded expectations. Thank you for not just selling a door but delivering an experience that delights. We're thrilled with the outcome!

Reply from Green Doors
This company is wonderful
This company is wonderful, the service, the prices, the helpful staff. I highly recommend using them. I’ve used twice and will continue to use.

Reply from Green Doors
Excellent!
The doors are exactly as described and just what I wanted. Peter the delivery driver was great, very helpful and careful when unloading. Green Doors are a pleasure to do business with.

Reply from Green Doors
Great product great price
Great product great price. Very fast delivery. All good

Reply from Green Doors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






