Green Fox Cleaning Reviews 69

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Since I have started with green fox they have very well organised I got all my information packs and dbs straight away and questions I have had have been answered. They have been welcoming and support... See more

Company replied

Rated 5 out of 5 stars

We called Green Fox late on a Saturday afternoon to our development where a mains pipe had burst in an apartment flooding it and the apartment below.The Green Fox team were there within 2 hours and... See more

Company replied

Rated 5 out of 5 stars

Green Fox clean the residential flat hallways, stairs and windows where I live. Their staff are always polite and friendly, and they do an excellent, professional job each time. The hallway’s are left... See more

Company replied

Rated 5 out of 5 stars

We employ Green Fox for daily cleaning of our large premises. From the initial phone call, to the site visit, quote and start of service I can not fault them. Our previous cleaning contractor were... See more

Company replied

Company details

  1. Cleaners

Information provided by various external sources

At Green Fox Cleaning we provide an unrivalled commercial cleaning service through the use of local cleaning operatives. We offer a 24-hour client support line, highly trained GPS tracked staff and much, much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 5 out of 5 stars

Fantastic service, super friendly and professional

Greenfox have been with us for a couple of years now and do an amazing job of keeping Shoreham Academy looking really good. Dan and Paul are always available to help in any way and the support they give us is really superb. Jackie and the all the cleaning team are very friendly and super helpful.
For schools looking for a cleaning company capable of taking care of all their needs and more, I recommend Greenfox wholeheartedly.

April 28, 2023
Unprompted review
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Reply from Green Fox Cleaning

Thank you very much for taking the time to review us Kelvin.

Rated 5 out of 5 stars

Happy with our experience of Green Fox

Happy with our experience of Green Fox. Friendly bunch of workers who worked really hard to clean our very dirty factory! Would recommend

February 6, 2023
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Claire - it was a pleasure.

Rated 5 out of 5 stars

Highly recommended. 5 star service.

Green Fox clean the residential flat hallways, stairs and windows where I live. Their staff are always polite and friendly, and they do an excellent, professional job each time. The hallway’s are left gleaming, and it always smells so fresh and clean once they have finished. Would highly recommend this company.

February 1, 2023
Unprompted review
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Reply from Green Fox Cleaning

Thank you very much for taking the time to review us.

Rated 3 out of 5 stars

Good to poor

We had a contract with Green Fox to clean our offices.
Everything was fine for about twelve months. The lady that cleaned regularly left. After that a succession of replacements never worked and eventually we had to leave. Not the best experience. I thought that I had been fairly generous assessment of you service. In response to your reply.
You did not end the relationship between us, I did. The reasons were many, we were visited by a member of your team who agreed wholeheartedly with our assessment of the substandard work that we had been subjected to. When the service did not improve we chose to take our business elsewhere. We gave you our required notice and from that point onwards, although people came to the premises at the allotted time the office was cleaned to an even lower standard than it had been. I believe that the title of my review "Good to Poor" is very accurate.

February 9, 2023
Unprompted review
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Reply from Green Fox Cleaning


Hi Danny. Great to hear you’re still around! - as our accounts department, managers & directors haven’t been able to reach you via email or telephone since December last year regarding your unpaid invoice!

Since we began providing cleaning services to your one company office premise (Red Gorilla UK Limited based in Denmead, Hampshire), we issued monthly invoices twenty times in total.

You paid a total of…. ZERO invoices on time and we had to chase every single month, with an average payment timescale of 15 days over contractually agreed payment terms. That is why we ended our relationship with you, as this wasn’t sustainable for us.

Quite strange seeing as your business is there to apparently protect other businesses against bad companies…

It’s also a shame that our vacuum was filled with water and left plugged in for our operative, and all other equipment covered in bleach when we arrived for our final clean - we don’t use any bleach products.

Luckily our staff are trained to check electrical equipment before use; otherwise we dread to think what could have happened.

It’s not a huge surprise that you submitted this review today after finally making payment for your outstanding invoice from last year that we had to refer through the court process and raise to recover - claim reference 371MC725 refers for anyone wishing to check this for authenticity.

We wish you all the best for the future.

Rated 5 out of 5 stars

Great service!

"We were all commenting today what a difference it has made to the appearance of the museum floors since we have had your company in cleaning them. You can really see the difference, so thank you to you and Scott!"

December 5, 2022
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Jan. It is a pleasure to work with you and all at Brighton Toy & Model Museum!

Rated 5 out of 5 stars

No looking back

We moved to Greenfox a few months and I have to say the level of service, response to questions raised is exemplary. Great team very friendly and will always answer phone or pop in to make sure everything is ok.
Highly recommend

July 13, 2022
Unprompted review
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Reply from Green Fox Cleaning

Thank you very much for taking the time to review us Simon.

Rated 5 out of 5 stars

Good quality and reliable service

We use Green Fox for our daily office cleaning. A reliable and quality company that tick all the boxes for us. Would happily recommend this company to anyone reviewing their cleaning arrangements.

June 6, 2022
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us - we are delighted that you are so pleased with the service provided.

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!

I use these guys to clean 3 of my Fareham offices. Helpful, happy and always wanting to go above what's expected to get the job done.

Thank you!

February 16, 2022
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Steven.

Rated 5 out of 5 stars

Best cleaning company we have ever…

Best cleaning company we have ever used. We have never had a missed clean, communication is excellent, and nothing is ever a problem.

January 31, 2022
Unprompted review
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Reply from Green Fox Cleaning

Thank you very much for taking the time to review us Jason.

Rated 5 out of 5 stars

I worked here and Really enjoyed it

I worked here and I thoroughly enjoyed being with this company, good hours and good rates of pay, I was doing university and took a job on part time and I cannot thank Paul and rob enough for the way they have treated me including through the pandemic they have been professional and very attentive to staff and clients 🙂

September 7, 2021
Unprompted review
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Reply from Green Fox Cleaning

Thank you so much for taking the time to review us Leah. It’s great to know that our investment in our wonderful employees and clients doesn’t go unnoticed.

Rated 5 out of 5 stars

Green Fox Cleaning are a fantastic cleaning company

Green Fox Cleaning are a fantastic local cleaning company. They are highly professional, very friendly, flexible, and provide outstanding, reliable service and communication. They are an absolute pleasure to work with and I would recommend them any day!

May 21, 2021
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Renne. It’s a pleasure to provide daily cleaning services for your workplace.

Rated 5 out of 5 stars

Brilliant service

Green Fox Cleaning provided a brilliant service on our 20 bedroom property.
They were friendly, efficient and easy to deal with throughout the whole process, leaving the property sparkling clean.

May 10, 2021
Unprompted review
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Reply from Green Fox Cleaning

Thank you very much for taking the time to review us, it was a pleasure completing the deep clean at your large accommodation premises.

Rated 5 out of 5 stars

Extremely Impressed – Great company

Just started a cleaning contract for our office and we are very impressed with the cleaning so far.
By far the best office cleaner we’ve ever had, extremely thorough.

April 19, 2021
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Sally.

Rated 5 out of 5 stars

Kingscourt School

Helped the school with a huge amount of extra cleaning duties over the pandemic - fantastic cover and great peace of mind. Thank you.

February 1, 2021
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us. It is a pleasure to provide ongoing daily cleaning and sanitisation services to your school.

Rated 5 out of 5 stars

Greens helped us in a crisis to…

Greens helped us in a crisis to organize cover. They responded to all our requests and provided highly skilled reliable staff
Thank you

December 28, 2020
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Debby. It was a pleasure providing cleaning teams to provide daily cover cleaning services to both school sites.

Rated 5 out of 5 stars

Fantastic communication, reliable and responsive

Since moving into our large headquarters, we struggled to find a cleaning contractor that could attend to our large scale developing office space. Greenfox not only provided a flexible and adaptable service for us, but their communication is outstanding and their reliability relieves any additional pressures from us. During the Covid-19 outbreak, Greenfox acted fast to provide us with a thorough Covid-safe environment throughout the entirety of the pandemic, offering and supplying innovative and suitable products. We look forward to continue our good working relationship into the New Year.

December 23, 2020
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Louisa. It is a pleasure for us as a company, and for our supervisor and dedicated cleaning team to clean your premises every day. We very much look forward to our ongoing great working relationship.

Rated 5 out of 5 stars

Brilliant response to emergency cleaning request

We called on Green Fox to carry out some emergency cleaning on behalf of a resident at our retirement development. Their response was fantastic and they were on site within a couple of hours. The whole thing was dealt with professionally, sensitively and our resident was delighted with the standard of the work and the Green Fox team. Thank you!

December 3, 2020
Unprompted review
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Reply from Green Fox Cleaning

Thank you for taking the time to review us Pete. Working on a daily basis in the retirement living sector at numerous sites, it is an area we are passionate about.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Runs smoothly and good communications if changes are required from either party. Flexible and trustworthy

November 27, 2020
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Reply from Green Fox Cleaning

Thank you very much for taking the time to review us. It is a pleasure to provide regular cleaning services to your luxury car dealership.

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