GreenGenUK Reviews 164

Zakk, Jack, Max and the rest of their colleagues were a delight to have at our property. They worked incredibly hard, extremely professional and just nice people to have working around our home. The system itself was very well designed and is now working as specified. We have no hesitation in thoroughly recommending Rob and his team at GreenGenUK.

Consistently helpful advisors and fitters. All well done and explained. Brill.

From quoting to final paperwork, Greengen were efficient and responsive. The scaffolding went up on the day planned, they started work despite really awful rainy conditions and completed the work within the schedule timescale. Both John electrician and Lewis Roofer were highly professional at all times and conscientious - taking of boots every time they had to walk through.
The panels look great - are producing loads of electricity and the battery is really saving us ££££.
The office staff were also very approachable and responsive to any queries.
Highly recommended from Falmouth

Following Storm Goretti and the 67 hour powercut, we have just had a fourth Tesla Powerwall Battery fitted to complete the set and give us an improved resilience. The team were friendly, businesslike with a can-do attitude. Rapidly fitted the new battery, installed an update to the software and tested the system. Installed in around two hours, i was very pleased with the team and recommend them. Thanks guys.

Shaun was brilliant, punctual, efficient, tidy and he worked methodically to assess the issue. He took the time to explain everything to me.
Thank you.

We had solar fitted (including battery) in the autumn and then a heat pump in the run up to Christmas. Both George and Jordan worked really efficiently and diligently to get us up and running. They left no mess and were very informative with the handover. I would definitely recommend GreenGen.

Had two systems installed by GreenGenUK, a heat pump and solar with battery. Both systems have been installed with only very minor issues. Any system installs like these would have issues as its engineering, the team sorted anything I asked of them very quickly and with no fuss. The systems are being tested with this cold and slightly sunny spell we are having and both are working as I would have hoped and not like some would have you believe they might work. House is at 21 degrees all the time, via the Heat Pump, and the solar is producing generous amounts of kWs even during the winter months. I would definitely recommend GreenGenUK to install systems at your home. Great work and thank you.

Have had a heat pump from GreenGen since last year in our older 1930’s house and it has worked well, the house more comfortable than with the previous oil CH and cheaper to run.
First service today with Alistair was very satisfactory and he answered my queries regarding the various settings and options to maximise the function of the HP very clearly.

My ASHP failed just before Christmas. I contacted GreenGen (unfortunately it was a weekend). Alistair the engineer called me back the same day and attended the following day to fix it ( on a Sunday ) He also checked all was well subsequently, so I was very pleased with the level of service, thank you Alistair & GreenGen 😄

Green gen are a brilliant knowledgeable company who can't do enough to help. Alastair was very responsive and went out of his way to sort out our heating issues over the Christmas period. Can't recommend them enough 😁

Ali did a great job, in very difficult conditions. Very neat pipe work brilliant Thank you Commonmoor Village Hall.

Ali was top guy, very quick and tidy and professional, Thankyou so much for all your work, great system and very happy with results.

Alastair, the engineer that services our heat pump each year is an ACE bloke.
Can't be complementary enough.

Greengen kept me informed throughout the installation process and advised me of any delays and dates when work was postponed during the recent appalling weather. I would like to take this opportunity to thank Jordan and Jake, the electrical team for the neat installation of all the electrics and the Tesla Powerwall 3 system also for running me through the whole installation on how it all works, much appreciated,

Secondly the Solar panel installation team Simon and Kieren who had to fight the elements wind and rain, sorry it was so bad for you, but well done for persevering and getting the panels on and thirdly the back office team, Sophia, Mawgan and Jack for your help and organising the installation.
Well done GreengenUK, highly recommended, wish I had done it sooner. Even in this bad weather my electricity bill is zero and have exported around 20Kw into the grid, can't wait for some decent weather when the solar panels will really ramp up.

Absolutely fantastic service from start to finish Jhon and Ben both extremely knowledgeable and helpful absolute pleasure to have in the house and Liam and Millie that fitted the panels were very efficient and was done in no time. Absolutely fantastic job thank you very much guys

Jack, James and John worked cleanly and efficiently to complete our solar panel fitting in Dorset. They made sure the panels were sitting flat on our roof, which was a challenge, but they worked tirelessly to get it right. With the adjustable fixtures on each panel, they were able to finish the job to our complete satisfaction. They made sure we were happy at every step of the way, and showed us how to use the system. We feel very satisfied with the overall experience and would not hesitate to recommend these friendly engineers at GreenGenUK. A big thanks to all involved.

We’ve had an air source heat pump and solar with battery installed by Greengen in our new build,all went very well and the system seems to be working as it should , the guys who came out to install the system ( Zacc,Ben medlin, treeve, morgan & dan ) we’re great guys and extremely helpful, I’d recommend these guys to anyone.

What a wonderful professional team!
They kept me informed by email of any scheduling changes.
The process went very smoothly. Jack, Jordan and Treeve were excellent.
Thanks

A big thank you to Max G. for his diligence and patience installing our heat pump, particularly given the challenges he faced getting the system to 'talk' to our existing heating controls.
Another thank you to our project manager Amelia for her professional handling of a couple of issues that arose around the specifications in the quote.
And a final thank you to Ben for his clear and comprehensive explanation of how the system works.
I would and have recommend(ed) GreenGenUK to anyone who is considering solar panels or an air source heat pump, the quality of the installation work is excellent.
I would advise active engagement with the operations team in the office as being and intelligent customer helps them to be an intelligent supplier.

I have just had an airsource heatpump Battery bank and EV charger installed. The process from start to finish has been very efficient. The house plant room space was not generous but the engineers Ben E Plumber and Jake Electrical with their helpers, sorted everything out and all seems to be working well. All the engineers and staff have been a pleasure to have in the house, polite, tidy and easy to deal with. I am delighted with the work and would strongly recommend Greengen.