GreenGreen Store Reviews 

320
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the products, especially laptops, to be in excellent condition, often appearing new or better than described, even for refurbished items. People frequently praised the swift and timely delivery, noting that items arrived well-packaged and as scheduled. Many consumers highlighted the excellent customer service, describing it as helpful, responsive, and providing clear communication, alongside competitive pricing and great value. The company's transparency in product descriptions and grading systems ensured expectations were met or exceeded, fostering strong trust among customers who frequently made repeat purchases and recommendations.

What people talk about most

Product

People report positive experiences with products, often noting that items like laptops and monitors arrive in... See more

Quality

Customers consistently note positive experiences with quality, often describing products as brand new, in... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and... See more

Price

Consumers find price to be exceptionally reasonable and competitive, often noting it was the best they could... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more

Company replied

Rated 5 out of 5 stars

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more

Company replied

Rated 5 out of 5 stars

Exceptionally efficient. As a buyer, I was kept informed at every point of the order/delivery process. The laptop was delivered on time & seems to be (it’s not yet commissioned) as good as... See more

Company replied

Rated 5 out of 5 stars

The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more

Company replied


Company details

  1. Computer Store
  2. Used Computer Store

Written by the company

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

320 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(320)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Refurbished Dell precision laptop

I ordered a refurbished Del precision 3470 laptop to replace my Del which had failed. Ordering from greengreen was very simple and straight forward. The price was good and I received the laptop two days later. It works perfectly. This is my second laptop from greengreen and I am delighted with both laptops. I would never buy a brand new laptop again. Well done to greengreen.

January 8, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi David,

Thanks for your warm feedback, and for your repeat purchase at GreenGreenStore - it's much appreciated. We're pleased that the laptop performs well & was delivered promptly.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

nice computer

computer as described and swiftly delivered

January 2, 2024
GreenGreen Store logo

Reply from GreenGreen Store

Hi Paul,
Thank you for your warm feedback. We're glad to hear that you have received the laptop as described & that your order was promptly delivered. We look forward to serving you again in the future.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

The order arrived in good time

The order arrived in good time, it was as described. I cannot fault this companies service.

November 28, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your warm comment. We're glad to hear that your order arrived on time and met your expectations. We aim to offer a straightforward shopping experience at GreenGreenStore, which includes plenty of product info before the purchase, to a prompt delivery. We look forward to serving you in the future.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

successful shopping experience

I bought a laptop, it arrived. 👍
Success.gif ?
The website wasn't annoying af either, which you would think is a low bar, but somehow counts as an achievement these days.

December 31, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Hi Charlie,
Glad to hear your laptop arrived safely and you found our website accessible. We strive to make shopping at GreenGreenStore a smooth experience, and it's good to know we hit the mark. We look forward to serving you again in the future.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

Great value, great service

Contacted the company by web chat on 21/12/23 to ask some advice on running a particular cad grogram and to see what they advised, no hard sell just great advice, didn’t try to upsell which I thought was great, makes a nice change, after answering a couple of concerns I had I ordered online and on the morning of the 22/12/23 it arrived, to say it was well packaged sells it short as it was great, I unpackaged and to be honest I was shocked at what great condition the laptop was in (a lot better than I expected). In this day and age it is getting harder to get the full package of great service and value for money but I honestly feel I got it here. Thank you.

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Green Green Purchase

Excellent business operation. Prompt, courteous response to all my questions. V. supportive of customer needs. Excellent rapid delivery. The B graded v. lightweight touch laptop that has now been in my possession for 2 days, I would so far grade A*. So happy that I could make such a good, affordable recycle choice, but of course I can't comment on aftercare service yet. Would like to see more about how the business operates in a green way on their website and how they source their products. Thank you,Green Green for my great personal shopping experience.

December 13, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your warm feedback. It's great to know you're satisfied with your experience and the quality of your laptop. We're also glad to hear you feel positively about our refurbished products and their environmental benefits.

Kind regards,
GreenGreenStore

Rated 5 out of 5 stars

A happy customer.

I ordered a delicate, expensive camera which arrived by post in very good time and packaged with great care. The camera itself, though bought as ‘Used’ at around half the original price, was so well preserved it seemed new. I could not help but feel I had got a bargain. I was even more convinced that this was the case when it was put to use and produced excellent results. Thanks is due to the seller.

December 4, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your feedback! We're glad to hear the camera arrived promptly and was well-packaged. It's great to know you're satisfied with the quality and performance. We appreciate your kind comments.

Kind regards
GreenGreenStore

Rated 5 out of 5 stars

Quick delivery

Laptop arrived quickly and well-packaged. Its condition had been described fairly and accurately, and I am very pleased with it so far. Thank you. As I haven't experienced any issues/problems, I cannot comment on this aspect of customer service. However, as things stand, I would very happily use Green Green Store again and recommend them to others.

November 23, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Good morning,

Thank you for taking the time to share your positive experience! We're delighted to hear that the laptop arrived quickly, was well-packaged, and its condition matched the fair and accurate description. Your satisfaction is important to us, and we're pleased to have met your expectations.

Kind regards,
GreenGreen Store

Rated 5 out of 5 stars

Very quick communication

Very quick communication. Got a discount for something that was my fault. These guys are just top notch. The packaging was the most professional package I have ever seen. Just an amazing experience overall. The product I bought was category B which is allegedly means some cosmetic issues, this thing has no marks on it. It's immaculate and runs like a clock.
I'll be looking to use this store again in the future if I need stuff for my business. Hats off.

November 27, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Good morning,

Thank you so much for sharing your outstanding experience! We're thrilled to hear that you had quick communication and found the packaging to be exceptionally professional.

Kind regards,
GreenGreen Store

Rated 5 out of 5 stars

Great!

Prompt delivery and laptop was in fantastic condition. Specs are as described and no issue with any of the hardware thus far. I will certainly be recommending GGS to my friends as it stands.

November 15, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Good morning,

Thank you for sharing your positive experience! We're delighted to hear that you received prompt delivery and that the laptop was in fantastic condition.

Kind regards,
GreenGreen Store

Rated 5 out of 5 stars

Fast delivery and good description

Fast delivery and the laptop was exactly as on the product page.

November 10, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Good morning,

Thank you for your feedback! We're delighted to hear that the delivery was fast, and the laptop matched your expectations as described on the product page.

Kind regards,
GreenGreen Store

Rated 5 out of 5 stars

Reliable service

Reliable service. What you spent on laptop is worth it

October 22, 2023
GreenGreen Store logo

Reply from GreenGreen Store

Good morning,

Thanks for taking the time to leave a review.
Thank you for your positive feedback! We're thrilled to hear that you found our service reliable and that the investment in the laptop was worth it.

Kind regards,
GreenGreen Store

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