Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more
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Review summary
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Reviews shaping this summary
Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more
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Exceptionally efficient. As a buyer, I was kept informed at every point of the order/delivery process. The laptop was delivered on time & seems to be (it’s not yet commissioned) as good as... See more
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The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more
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Company details
Written by the company
GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.
Contact info
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, United Kingdom
- 01782976280
- contact@greengreenstore.co.uk
- greengreenstore.co.uk
4.9
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Very easy to get to my preferred option. I had to call and talk with staff regarding some customisation, and they were excellent - responsive, informative and with a great attitude.
March 19, 2024
Reply from GreenGreen Store
Hi Mark,
Thank you for your feedback! We're pleased to hear that the customization process was straightforward and that your questions were answered efficiently. Glad you were able to find your preferred option.
Kind regards,
GreenGreenStore
Very easy to order
Very easy to order, and quick to deliver. The laptop was as described and works perfect
March 14, 2024
Reply from GreenGreen Store
Thank you for your feedback. We're pleased to hear you found the ordering process easy and that you’re satisfied with the quality of the laptop.
Kind regards,
GreenGreenStore
Meets expectations
Meets expectations
Website is good, easy to navigate.
Refurbished product as described.
Prices are not the lowest but you get good warranties etc.
Delivery is quick and reliable.
Recommended supplier.
March 7, 2024
my second laptop from GG Store and Im…
my second laptop from GG Store and Im very satisfied with them.
Its a pity more companies dont offer the same quality as GG as the world would be a better place..
Well done to all the staff
C B J
February 27, 2024
Reply from GreenGreen Store
Hi Clive,
Thank you for your continued support! We're glad to hear you're satisfied with your second laptop from GreenGreen Store. We appreciate your kind words and will be sure to pass them along to the team.
Kind regards,
GreenGreenStore
Feedback on Purchase
The computer arrived on time and was well packed and was a good buy. Thank you
February 26, 2024
Great communication at every step and…
Great communication at every step and fantastic refurbished laptop, my 2nd one in 5 years from this company. Thank you :)
February 22, 2024
No hassle website
Great, easy to use, all information was clearly set out for non techy people like myself. Delivery was quick and the computer itself works perfectly and brought at a really good price. Would absolutely recommend and will use again.
February 19, 2024
Reply from GreenGreen Store
Hi Morgan,
Thank you for your feedback. We're glad to hear the ordering was straightforward. We're also glad that you found it to be a good value. We appreciate your recommendation!
Kind regards,
GreenGreenStore
Great value and excellent customer service
Great value and very speedy delivery. Michael was great and resolved a mismatch with one of the ordered accessories quickly and without issue. Will certainly shop from here again.
February 13, 2024
Reply from GreenGreen Store
Hi Liam,
Thank you for your kind feedback. We’re pleased to hear you found great value and speedy delivery. It’s also good to know that we were able to quickly resolve the issue with the accessory.
Kind regads,
GreenGreenStore Team
Really pleased I found them
My laptop arrived within 48 hours of me ordering it and was/is in perfect condition. It cost about £400 below the RRP. I’d ordered a Bluetooth mouse to go with it. They’d run out of the one I’d paid for, so they sent me a more expensive one at no extra cost.
February 13, 2024
Reply from GreenGreen Store
Hi Steve,
Thank you for your feedback! We're pleased to hear the delivery was quick and the laptop was as described. We appreciate your support & hope you enjoy your purchase.
Kind regards,
GreenGreenStore
Reply from GreenGreen Store
Good morning Rob,
Thank you for your feedback. We're pleased to hear you've had a positive experience with our customer service and are happy with the laptops we offer. We do aim to combines quality with affordability, and it's good to know this has been reflected in your experience. We look forward to serving you again in the future.
Kind regards,
GreenGreenStore
Great customer service
Great customer service, but the deal was not so good. I purchased a refurbed laptop with some superficial damage through GreenGreenStore, but then discovered the original manufacturer was offering the same laptop, brand new and undamaged, at a sightly cheaper price! GGS gave me a refund immediately and with no quibbles.
February 4, 2024
Reply from GreenGreen Store
We're glad to have assisted you with a no quibble refund. We commend that you've reached out very quickly - before we have dispatched the item (as result the refund was extra prompt in this example).
We would kindly point out: that the AMD powered model that you've noted as sold elsewhere, does have a noteably different processor, to the Intel Core i7 model available on our site. AMD & Intel are different companies, and as result the products with different processor spec, will often have different prices.
Nontheless, thanks for visiting our store & for reaching out.
Kind regards,
GreenGreenStore
The laptop (Zenbook Duo) was
The laptop (Zenbook Duo) was, delivered on time, in the condition it was described, and I'd not been able to find one anywhere else for a similar price.
Based on my experience, I wouldn't hesitate to to recommend the GreenGreen site to friends. In fact, I already did.
While everyone can claim they act out of altruistic or environmental motivation this sometimes comes with an extra cost. Genuine service and you get what you are promised here.
January 29, 2024
Reply from GreenGreen Store
Hi Paul,
Thanks for your warm feedback & for the recommendation.
We're pleased that you're enjoying the laptop, which was delivered promptly & as described. Your feedback means a lot to us.
Kind regards,
GreenGreenStore
Completely up front and honest
Completely up front and honest. Although I didn’t buy the product I was able to send it back without any cost. I would use the company again.
January 4, 2024
Reply from GreenGreen Store
Hi Roger,
Thanks for taking the time to write this, always appreciated. We're please that you have found the services helpful at GreenGreenStore.
Kind regards,
GreenGreenStore
Fantastic experience
I found greengreenstore to go above and beyond to provide a fantastic service. I'm very happy with the laptop, delivered with extreme professionalism and when i had an issue they were really helpful. I can't recommend them enough. Very happy!
January 22, 2024
Computer pristine and at a great price
Computer pristine and at a great price, excellent!
January 20, 2024
Reply from GreenGreen Store
Hi Neil,
Thank you for your warm feedback. We're glad to hear that you are happy with the laptops we offer. We look forward to serving you again in the future.
Kind regards,
GreenGreenStore
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