Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more
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Review summary
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Reviews shaping this summary
Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more
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Exceptionally efficient. As a buyer, I was kept informed at every point of the order/delivery process. The laptop was delivered on time & seems to be (it’s not yet commissioned) as good as... See more
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The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more
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Company details
Written by the company
GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.
Contact info
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, United Kingdom
- 01782976280
- contact@greengreenstore.co.uk
- greengreenstore.co.uk
4.9
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My First Experience Of GreenGreen Store
GreenGreen Store had the product that I was looking for at the best price that I could find. It was delivered free, well packed and in a timely fashion. I am very pleased and award top marks.
August 5, 2024
Reply from GreenGreen Store
Hi Keith,
Thank you for your feedback. We're glad you found the product at a good price and that it was delivered on time and well packed. We're happy you're satisfied with your purchase.
Kind regards,
GreenGreenStore
Fast
Fast, efficient service. Quality of the laptop was better than described, very pleased with everything
July 31, 2024
Reply from GreenGreen Store
Hi Mr Gregory,
Thank you for your warm feedback. We're glad the service was efficient and that you're happy with the laptop from GreenGreenStore.
Kind regards,
GreenGreenStore
Laptop seems perfectly as described and…
Laptop seems perfectly as described and quick delivery.
July 29, 2024
Reply from GreenGreen Store
Thank you for your feedback. We're glad the laptop met your expectations and that delivery was quick.
Kind regards,
GreenGreenStore
Fast delivery Good Quality.
Fast delivery. Helps pre sales advice. Computer was in perfect condition. Would buy there again. Better computer for my money. Good for environment
July 22, 2024
Reply from GreenGreen Store
Hi Cecil,
Thank you for your warm feedback. We're pleased the delivery was fast and that the pre-sales information was helpful. Glad to hear the computer met your expectations and that you'd consider buying from GreenGreenStore again.
Kind regards,
GreenGreenStore
Great customer service
Great customer service. This is our second time using Green green Store. Michael helped my elderly dad choose a new PC but made sure that he didn't feel pressured. Arrived quickly and very well packaged. Very pleased. Thank you, have recommended you to everyone I know!
July 18, 2024
Reply from GreenGreen Store
Thank you for your feedback. We're pleased to hear that we were able to assist your dad in choosing the right PC, and that the delivery met your expectations. We appreciate your recommendation and support.
Kind regards,
GreenGreenStore
Fast delivery and great service
Fast delivery and my order came in great condition. A really good company to buy tech from.
July 17, 2024
Reply from GreenGreen Store
Thank you for your feedback. We're glad to hear that your order arrived in great condition. We appreciate your recommendation!
Kind regards,
GreenGreenStore
The product was exactly as described. Very happy
The product was exactly, if not better than described.
Delivery was fast and the product was very well wrapped and protected.
June 24, 2024
Reply from GreenGreen Store
Hi David,
Thank you for your warm feedback. We're glad to hear the product met your expectations and that the delivery was quick and well-packaged.
Kind regards,
GreenGreenStore
Probably the best customer service
Probably the best customer service I have ever experienced
June 24, 2024
Great
Cannot fault. Exactly as described, good price, fast delivery. Thanks Green Green Store
June 17, 2024
GreenGreen Store is a lifesaver
GreenGreen Store is a lifesaver. I stumbled upon their website to buy a refurbished laptop as my old one bought elsewhere died suddenly. They had various laptops listed with all the technical details and real pictures. I bought a laptop, which arrived the next day. The laptop was in much better condition than I expected it to be as it was a few years old. This is a testimony to how well they've refurbished the laptops. And now having used it for a few days, the laptop functions brilliantly, no complains. I had a question about the battery, which they answered quickly. I highly recommend GreenGreen Store.
June 7, 2024
Reply from GreenGreen Store
Hi Gaurav,
Thank you for sharing your experience. We're pleased to hear the laptop arrived quickly and in better condition than expected.
Kind regards,
GreenGreenStore
Arrived very quickly in good packaging…
Arrived very quickly in good packaging and works great.
June 10, 2024
Reply from GreenGreen Store
Hi Steve,
Thank you for your feedback. We're pleased to hear the item arrived quickly and in good condition, and that it's working well for you.
Kind regards
GreenGreenStore
Excellent service!
My laptop arrived quicker than expected and is a really great deal, thank you very much!
June 10, 2024
Reply from GreenGreen Store
Hi Liz,
Thank you for your feedback. We're pleased the laptop arrived earlier than expected and that you're happy with your purchase.
Kind regards,
GreenGreenStore
Real quality laptop
Real quality laptop. Absolutely professional service from start to finish. Exceeded my expectations which is rare nowadays. So can only say thanks to Michael and the team. A big thumbs up.
May 13, 2024
Reply from GreenGreen Store
Hi Michael,
Thank you for your feedback. We're glad to hear the laptop met your expectations and that you were happy with the service from start to finish. I'll pass your thanks along to the team!
Kind regards,
GreenGreenStore
Excellent product
Excellent product, excellent service. Hassle free & efficient, Thankyou.
May 17, 2024
Reply from GreenGreen Store
Thank you for your feedback! We're pleased to hear you had an excellent experience with both the product and service.
Kind regards,
GreenGreenStore
Good experience and follow up
May 7, 2024
From start to finish it was a pleasure
From start to finish it was a pleasure. They answered all my questions, and the computer was exactly as described.
April 30, 2024
Reply from GreenGreen Store
Hi Julian,
Thank you for your feedback. We're glad to hear the order process went smoothly, your questions were answered, and the computer met your expectations.
Kind regards,
GreenGreenStore
Recommended online company.…
Purchased Thinkpad yoga from this company and very pleased with both the product and the service.
Competitive price, easy to order online with plenty of detail on product, As described - mint condition and set up suitably with windows pre-delivery. Really nice product.
Laptop arrived very promptly, courier delivered and safely wrapped.
Very happy with the experience.
April 29, 2024
Unprompted review
Reply from GreenGreen Store
Thank you for your feedback. We're glad to hear you're happy with the product and the service. It's good to know the ordering process was straightforward and the laptop arrived as expected.
Kind regards,
GreenGreenStore
Product arrived on the day I was given…
Product arrived on the day I was given in good working order
April 11, 2024
Reply from GreenGreen Store
Thank you for your feedback. We're pleased to hear you were satisfied with the quality of service and that the product is in good working order. It's great that it arrived on time.
Kind regards,
GreenGreenStore
Arrived carefully packages with all…
Arrived carefully packages with all extra bits as described. Quick helpful answering of questions, will definitely be recommending other to shop here.
April 5, 2024
Reply from GreenGreen Store
Hi Thomas,
Thank you for your feedback. We're glad to hear the package arrived as expected and that your questions were answered promptly. We appreciate your recommendation!
Kind regards,
GreenGreenStore
My experience with GreenGreen Store
My experience with GreenGreen Store has been extremely positive. I am satisfied with my purchase and the service provided. The laptop was delivered really quickly and was packaged securely. I appreciate the care taken to ensure the product reached me in perfect condition. I would definitely recommend your online store to others.
Thank you for providing such a straight forward shopping experience.
April 2, 2024
Reply from GreenGreen Store
Hi Paul,
Thank you for your warm feedback. We're happy to hear you’re satisfied with both the laptop and the service. It's great to know the delivery was quick and secure, and we appreciate your recommendation. We're also glad the shopping experience was straightforward.
Kind regards,
GreenGreenStore
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