GreenGreen Store Reviews 

320
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the products, especially laptops, to be in excellent condition, often appearing new or better than described, even for refurbished items. People frequently praised the swift and timely delivery, noting that items arrived well-packaged and as scheduled. Many consumers highlighted the excellent customer service, describing it as helpful, responsive, and providing clear communication, alongside competitive pricing and great value. The company's transparency in product descriptions and grading systems ensured expectations were met or exceeded, fostering strong trust among customers who frequently made repeat purchases and recommendations.

What people talk about most

Product

People report positive experiences with products, often noting that items like laptops and monitors arrive in... See more

Quality

Customers consistently note positive experiences with quality, often describing products as brand new, in... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and... See more

Price

Consumers find price to be exceptionally reasonable and competitive, often noting it was the best they could... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more

Company replied

Rated 5 out of 5 stars

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more

Company replied

Rated 5 out of 5 stars

Exceptionally efficient. As a buyer, I was kept informed at every point of the order/delivery process. The laptop was delivered on time & seems to be (it’s not yet commissioned) as good as... See more

Company replied

Rated 5 out of 5 stars

The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more

Company replied


Company details

  1. Computer Store
  2. Used Computer Store

Written by the company

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(320)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Laptop sent very quick in a perfect condition. Thank you very much.

March 17, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Juan,

Thank you for your feedback.

We're glad the laptop arrived quickly and the condition was as described.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

All good.

Easy, quick, laptop looks better than I thought it might and so far works just like it said it would. And for me most importantly the delivery came when it said it would I had trouble with another refurb PC company's delivery service, just never came when they said they would. Would recommend.

March 13, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Linda,

Thank you for your feedback. We're glad the laptop arrived on time and was as advertised.

We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Exceptional service and brand-new quality!

After extensive research for a specific high-end Dell laptop (Pro Max 18 Plus), I came across GreenGreen Store. Not only did they have the exact model I was looking for, but the price was exceptionally reasonable compared to every other listing in the UK for these specific specs. Before purchasing, I called their customer service team, and the representative was incredibly helpful. They answered all my questions, put my mind at ease, and gave me complete confidence in my purchase.

I placed my order and was thrilled to receive next-day delivery. Upon unboxing, I was absolutely over the moon! The laptop significantly exceeded my expectations. Even though it was listed as a Grade A refurbished device, it looks and performs exactly like a brand-new machine. The battery health is at a perfect 100%, the RAM is flawless, and the GPU delivers extreme power. I even ran multiple high-level benchmark tests, and the outstanding results confirmed the pristine condition of the device.

Thank you so much, GreenGreen Store! This has been my best purchasing experience by far. I will definitely be buying from you again and won't hesitate to recommend your store to anyone.

March 17, 2026
Unprompted review
GreenGreen Store logo

Reply from GreenGreen Store

Hi Munib,

Thank you for your detailed & thoughtful feedback. We're glad to hear the laptop arrived promptly, was as advertised, and that the support helped give you confidence before purchase.

We appreciate the recommendation and your kind words.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Professional & Detailed

"We have been purchasing all of our computer towers and laptops from GreenGreen Store, and the experience is consistently excellent. Michael is incredibly responsive and knowledgeable; he takes the time to truly understand our requirements and always offers the best options to fit our budget. It’s rare to find such attentive service where you feel your needs are a genuine priority. Highly recommend Michael and the team for anyone looking for quality tech and honest advice."

February 19, 2026
Rated 5 out of 5 stars

Thinkpad X1 Carbon Gen 9

Ordered a B grade Thinkpad X1 Carbon Gen 9. It came quickly and was immaculate. I don't know how it was B grade. Couldn't be happier.

February 25, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Brian,

Thank you for your warm feedback. We're glad the laptop arrived quickly and that the condition was as advertised.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Laptop like new

Delivery was very quick. They used more generous packaging than the original manufacturers packaging but also sent the original packaging. The laptop was as described and in immaculate condition. Very happy.

February 24, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Martin,

Thank you for your warm feedback.

We're glad the laptop arrived quickly, was well packaged, and matched the description. Glad to hear that the condition was as advertised.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Lenovo ThinkPad T14s Gen 6 Laptop: Intel Ultra 7 265U 32GB RAM 1T

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.00AM., robustly packaged.
Perfect experience, I will definitely use GreenGreen Store again, thank you.

February 23, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your warm feedback.

We're glad the laptop arrived promptly, was well packaged, and that the support was helpful throughout. ☺

We’re glad the support was helpful; we aim to respond during our standard 9am–5pm weekday hours, with occasional replies outside of these (only where possible).

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service

Bought the laptop refurbished on the Sunday night. It was here by Tuesday. Asked for an upgrade to the laptop too.

Laptop works like a dream and any minor cosmetic damage to the laptop is unnoticeable to me. All previous detailed too so no surprises.

Price was very reasonable even with the upgrade.

I would definitely recommend.

February 16, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi David,

Thank you for your warm feedback.

We're glad the ordering process was quick and that the laptop arrived promptly with your chosen upgrade completed as requested. Good to hear the condition was in line with the product info provided online.

We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Highly professional and reliable company

Highly professional and reliable company with outstanding customer service. I recently bought a refurbished laptop, with two upgrades, from GreenGreen. The next working day my laptop was ready, and a courteous gentleman phoned me to discuss the delivery date. I then received a beautiful machine in condition which I cannot distinguish from brand new. The price was the best that I could find on any comparable model. I saved a fortune, the purchase was stress-free, my new laptop is top quality, and I'm delighted to recommend them.

February 20, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Steph,

Thank you for your warm feedback.

We're glad to hear the ordering process was smooth, the laptop arrived promptly, and as advertised. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Fantastic Used Laptop Option

After getting fed up with consumer level laptops that break just out of warranty, I opted to buy a refurbished professional grade machine from these guys. I have not been disappointed, the laptop was exactly as advertised. It was labelled grade ‘B’, the grading system was absolutely trustworthy; the laptop had a few very minor marks, less than I expected, and was spotlessly clean.
A great option to get a used high performance machine.

February 20, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your thoughtful feedback.

We're glad the laptop matched the description and that the product information on our store online has gave a clear sense of what to expect. We appreciate the kind words.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

So far so good

So far, the item has been excellent and their description of it was spot on. Great store, would use again.

February 16, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Ezekiel,

Thank you for your feedback. We're glad the item has been as described. We appreciate the kind words.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Delivered everything right and fast

Delivered everything right and fast. And I am happy with the machine!

February 11, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Mehdi,

Thank you for your feedback. We're glad that you're pleased with the machine.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

very quick to receive the item and it…

very quick to receive the item and it was in a condition like new. So much cheaper than buying new and better for the environment too.

February 13, 2026
Unprompted review
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your warm feedback.

We're glad the item arrived quickly and that going refurbished offered both good value and a more environmentally friendly option.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Refurbished laptop looked perfectly…

Refurbished laptop looked perfectly new. On website said a few scratches but saw none whatsoever. Was very happy with the protective packaging for the laptop, arrived safely. Arrived 2 days after ordering too. Very professional and very happy with the laptop and delivery so thank you!

February 9, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Natalie,

Thank you for your warm feedback.

We're glad the laptop arrived quickly and safely, and that the packaging and condition were as described. We appreciate the kind words.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

I wish I had found GreenGreenstore sooner

The laptop was in excellent condition and great value.
The delivery was swift, on time as planned and fuss free

I wish I had found GreenGreenstore sooner

February 5, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Neil,

Thank you for your warm feedback. We're glad the laptop arrived promptly, and that you found it to be good value. We appreciate the kind words.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

All good…would recommend

All good…would recommend

January 26, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Tim,

Thank you for your feedback. We're glad everything went well and appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Fantastic customer service throughout

Fantastic customer service throughout. Brilliant communication from Michael who kept me updated with any information I needed regarding the products and the delivery status. I will definitely be a returning customer in the future.

January 29, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Sam,

Thank you for your kind feedback, and we appreciate your patience throughout the process.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Great Laptop actived on time

Laptop active on time, very securely packaged and was as the advertised description.
I'm very pleased with it, a great upgrade from my HP, my only regret is that I didn't upgrade the memory to 32GB.

January 20, 2026
Rated 5 out of 5 stars

Amazing customer service

Product exactly as advertised, received promptly. The stand out though is the customer service which is thoughtful, personal and honest.

January 27, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Thank you for your feedback.

We're glad the product was delivered promptly and matched the description. We also really appreciate your kind words, it means a lot.

Kind regards,
GreenGreenStore Team

Rated 5 out of 5 stars

Honest advice and got what was…

Honest advice and got what was advertised. Actually exceeded expectations.

January 22, 2026
GreenGreen Store logo

Reply from GreenGreen Store

Hi Nick,

Thank you for your warm feedback. We're glad to assist, and pleased that the product met your expectations.

Kind regards,
GreenGreenStore Team

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