Green Homes Group LTD Reviews 53

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just had Michael visit to do survey for Solar Panel installation. He was courteous and polite and arrived on due time. He was professional and thorough in his work and as promised, submitted my su... See more

Rated 5 out of 5 stars

Great experience from beginning to end. Initial contact was professional and helpful. We had air source heat pump and first time central heating as well as cavity wall insulation done. Whilst th... See more

Rated 5 out of 5 stars

Govnt grant sounds good but what is the disruption, Choices on good workmanship, Where to start? On our 2nd enquiry we heard about Green Homes Group and Michael Hall came along to explain the system... See more

Company replied

Company details

  1. Environmental Consultant

Written by the company

We support homeowners & tenants through their grant application process to improve their homes’ energy efficiency and reduce their home running costs. From the initial enquiry we pride ourselves on having a friendly approach and providing transparency. We want to understand the needs of the person behind the front door and be clear on possible options available to them with access to various funded schemes. We understand our homes are our safe spaces where we spend a lot of time and we are passionate about helping people improve their living environment. We help people achieve this by accessing various funded grants. Grants can cover upgrades to insulation levels, updated heating systems & renewable energy generation in the form of Solar PV. Get in touch to see if we can help you make your home cosier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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Rated 5 out of 5 stars

Excellent Service

Both Micheal and Paddy made the whole application process really easy and kept me informed at every stage . I would highly recommend Green Home Group to anyone considering an Eco 4 Grant . Thank you Guys

May 1, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks for the kind words Karen, it’s been a pleasure. We know you had some uncertainty about which company to go with and having spoken to a number of others we found each other. Grateful for placing trust in us to help you through the process to successful installation.

Rated 5 out of 5 stars

After my parents were refused grant…

After my parents were refused grant funding twice I got in touch with Green homes as no one could tell me why. Michael took me through the application process and explained everything. My parents were able to secure funding for solar, insulation and an air source heat pump. Thank you so much for all you have done. The level of communication is excellent 👌

May 12, 2025
Unprompted review
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Reply from Green Homes Group LTD

We appreciate you taking the time to share your experience Donna. What your folks experienced unfortunately isn’t an isolated event, we hear this a lot & it can be a challenge for people to throw some faith out there and give it another go. Thanks for putting your trust in us, super happy we were able to help your parents get through the process successfully.

Rated 5 out of 5 stars

So friendly and very helpful

So friendly and very helpful, can't fault them .
Thank you so much for everything you've done for me

April 23, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks for the kinds words Amanda, always happy to help, you know where we are if you need any further support.

Rated 5 out of 5 stars

This company is excellent

This company is excellent. The initial call was friendly and everyone I spoke to from there on out were professional and informative. Ben came to the property and carried out a thorough inspection talking me through the potential work that would be done to install a green energy system. They have kept me in the loop during the whole process and really care about good customer service.

February 27, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks for taking the time to share your experience Sue, much appreciated. Glad to see what we set out to deliver was felt your end, thanks for placing your trust in us to guide you through the process.

Rated 5 out of 5 stars

Michael and GHG LTD very impressed

I have to say that Michael at Green Home's Group LTD is one of the most pleasant, reliable and thorough people I've ever had the pleasure to have dealt with his patience , perseverance and fabulous phone manner . the guy's a legend in my book now.
I took the low wage route and Michael told me that would take more work to achieve.
He was right I had numerous set backs and various problems but he chased down and sorted them all out.
It's finally been approved by the council and the installers are in the process of sorting out dates and final details for internal wall/ceiling insulation and first time gas central heating.
It's been a bit of a journey and taken a lot longer than I thought but none of the issues were caused by GHG LTD or Michael.
I can't recommend Michael highly enough and also GHG LTD, anyone thinking of getting a eco grant would be mad to go elsewhere.
I will give an update when the work is completed
Thanks and thanks again for all your help Micheal and the team at GHG LTD
Darren

April 8, 2025
Unprompted review
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Reply from Green Homes Group LTD

Wow, blown away with your kind words Darren, thank you. We'd also like to thank you for your patience of a saint. ECO can be a rollercoaster at times, affected by so many external factors and people can lose faith, through a challenging period in funding changes and shortage of coverage in your council area, you kept the faith in us and we're delighted we're now at install stage to help repay that for you. Thanks again for your kind words, it's been a pleasure chatting to you throughout this period. Here to help should you need anything from us.

Rated 5 out of 5 stars

Applying for green grant funding made easy.

I have never had a grant for anything an did not expect to get a grant for solar/air source heating, but with the expert help and guidance of Michael Hall representing the above company the fitters are currently in my home installing the system.
A big thank you to Michael Hall.

March 25, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks for taking the time to share your experience, happy to hear it's been a pleasant surprise helping you get to install stage. Thanks for placing your trust in us and allowing us to help you with your journey from enquiry to install.

Rated 5 out of 5 stars

We had a great experience from start to…

We had a great experience from start to finish! Everyone was amazing and once everything was finalised they started work within the week! And beeing heavily pregnant at the time I couldn’t have asked for nicer work men! They went above and beyond to get everything finished and kept everything as tidy as possible! We also had one radiator that wasn’t working in the bedroom and once I had reported they had it all fixed within the week! I was extremely sceptical about the whole thing at the beginning but never had anything go more smoothly!

February 17, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks Sioned for taking the time to share your experience with Green Homes Group, much appreciated. We’re super happy to hear that all went well for you & it’s been a positive experience, glad we were able to help you & the family.

Rated 5 out of 5 stars

Michael Hall was brilliant

Michael Hall was brilliant. Very knowledgeable and friendly. He ensured we understood process and requirements for successful outcome and installation. Michael stayed in contact with us throughout process. Thankyou Michael.

February 24, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks for taking the time to share, we appreciate your feedback and are happy to hear it was a positive experience for you.

Rated 5 out of 5 stars

Great Experience

Michael was just brilliant. They talked me through all the options, were friendly, kept in touch at every step and found me a contractor who could start the work pretty immediately. I'll update again once the work is finished but so far this has been a great experience. Highly recommended. Thank you.

February 18, 2025
Unprompted review
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Reply from Green Homes Group LTD

Thanks for taking the time to share Charlotte, we aim to please and provide a positive experience. Was lovely to meet you, we hope you enjoy a warmer home post installation.

Rated 5 out of 5 stars

This is an honest review

This is an honest review.
We had no hard sell, all we had was support. Michael walk us through the whole process at our speed, and during the installation checked in to make sure it was all going well.

February 6, 2025
Unprompted review
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Reply from Green Homes Group LTD

Really appreciate your kind words. For us it's about the people behind the front door, we like to take the time listen and do our best to meet people's preferences, we're glad to hear that came across for you folks.

Rated 4 out of 5 stars

Professional service

Professional service, good communication.

February 4, 2025
Unprompted review
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Reply from Green Homes Group LTD

For us communication is paramount, we're happy to hear that was well received.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Service & Honest…

⭐⭐⭐⭐⭐ Exceptional Service & Honest Advice

I contacted Green Homes Group Ltd on behalf of my Dad after concerns that another company, with poor reviews, was making big promises. Michael at GHG was fantastic—efficient, professional, and incredibly thorough. He took the time to explain the complexities of the ECO scheme to my dad, even going online to check Google Maps for an instant view of his property.

Although it turned out my Dad didn’t qualify for the scheme, Michael was patient, considerate, and genuinely helpful. Unlike other firms that seemed more interested in charging a survey fee, GHG prioritised honesty and transparency. It’s refreshing to see a company take the time to support an elderly gentleman without any pressure or hard sell.

Highly recommend Green Homes Group Ltd for their integrity and first-class service!

January 29, 2025
Unprompted review
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Reply from Green Homes Group LTD

Wow. Even though we didn't see a route to be able to obtain funding for further measures for your father, to take the time to share this is special to read, thank you. Transparency is a factor we pride on ourselves on so it's refreshing to read how this was received by your family. Wish you all well for the future.

Rated 5 out of 5 stars

Great communication

Great communication, Work was arranged and done super quick! Team continued to check uo on the progress to make sure all was going well, Happy Happy Happy!

January 30, 2025
Unprompted review
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Reply from Green Homes Group LTD

We appreciate you taking the time to share your experience and we're happy to hear it was a positive one.

Rated 5 out of 5 stars

A company that goes above and beyond

Excellent. I had great advice given and clear answers to any questions, both before during and after the installation process.
They go above and beyond even with their representative doing my survey whilst in extreme pain AND returning the next day to follow up.

November 7, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for sharing Kelly. I remember the survey, I'd tweaked by back in a house the previous day, appreciate your patience with me holbling around your house that day ;o) Happy we were able to help & thank you got the kind feedback.

Rated 5 out of 5 stars

Excellent, best service I've ever had

The team have been absolutely wonderful. They are super efficient, very thorough, and are so easy to contact. They have made sure to keep us informed throughout and have thoroughly explained the process. My mother suffered a terrible accident while our house was being assessed, and the gentleman was so kind and helpful. The company even sent us a bunch of flowers wishing my mother well. These are such genuine, honest people. I cannot fault this company, and would highly recommend them to anyone.

December 12, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thank you for sharing your experience Kate, much appreciated. We hope mother has recovered well and is back smiling again, lovely meeting you both.

Rated 5 out of 5 stars

No faff, good communication …

We contacted Green Homes to guide us through the Eco4 application which they did with the minimum of fuss and really good communication. They showed incredible patience in dealing with the delays caused by our local council and took the time to contact us after the installation to see how it went.
Happy to recommend them to anyone looking to apply for this grant.

August 1, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for taking the time to share your experience and thank you for your understanding in the time taken to get to install. It can be a slow process depending on the qualifying route and understand that can be frustrating but we like to persist and help people get to the end goal. We're happy that worked out for you.

Rated 5 out of 5 stars

Highly recommended - Green Homes Group

Green Homes Group have been very supportive from start to finish! We contact them earlier this year in the hope of getting a heating grant and they helped us through every step of the process. Michael has maintained contact throughout and has been accessible and prompt with his replies whenever we have had a query.
They helped us get the grant and made the whole process as easy as possible.
Would highly recommend them to everyone!

August 12, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for sharing your experience & kind words Elin. Happy to hear it was a good experience for you.

Rated 5 out of 5 stars

Heating grant

Thank you so much to the Green Homes Group for advising and supporting me through the application process for the heating grant. I really didn't understand the process or what to expect but everyone at Green Homes was knowledgeable and helpful in explaining each step of the process.
They always followed up on my application and updated me accordingly, which made progress straightforward and fairly rapid.
I would definitely recommend Green Homes Group to anyone thinking of looking at applying for Eco4 funding.

December 11, 2024
Unprompted review
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Reply from Green Homes Group LTD

We hear that a lot Kim, schemes are complicated and people get mixed messages, we like to provide transparency and help people through the process. Really happy to hear how that all came across for you.

Rated 5 out of 5 stars

Green Homes....Free Heating and Solar Panels

I contacted Green Homes last year and Michael very quickly arranged a survey visit and fully explained the Eco 4 scheme and how I qualified.
Unfortunately we had a stumbling block in that my house was formerly listed as a holiday home, and it took 8 months to get it re classified as a domestic residence.
Once that was done the paperwork was re submitted. It then only took a few months for approval to come through, and installation of insulation, solar panels and air source heating with 9 radiators to be installed.
I had regular contact with Michael throughout.
If you qualify for the Eco 4 scheme go for it. I've had £30k plus of work free. I just opted to upgrade to solar battery storage.
I highly recommend Green Homes to arrange this for you.

November 22, 2024
Unprompted review
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Reply from Green Homes Group LTD

This wasn't a straight forward process getting to the end goal together was it Steve but we made it. Glad to hear of the positive outcome for you folks.

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