Green Homes Group LTD Reviews 53

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just had Michael visit to do survey for Solar Panel installation. He was courteous and polite and arrived on due time. He was professional and thorough in his work and as promised, submitted my su... See more

Rated 5 out of 5 stars

Great experience from beginning to end. Initial contact was professional and helpful. We had air source heat pump and first time central heating as well as cavity wall insulation done. Whilst th... See more

Rated 5 out of 5 stars

Govnt grant sounds good but what is the disruption, Choices on good workmanship, Where to start? On our 2nd enquiry we heard about Green Homes Group and Michael Hall came along to explain the system... See more

Company replied

Company details

  1. Environmental Consultant

Written by the company

We support homeowners & tenants through their grant application process to improve their homes’ energy efficiency and reduce their home running costs. From the initial enquiry we pride ourselves on having a friendly approach and providing transparency. We want to understand the needs of the person behind the front door and be clear on possible options available to them with access to various funded schemes. We understand our homes are our safe spaces where we spend a lot of time and we are passionate about helping people improve their living environment. We help people achieve this by accessing various funded grants. Grants can cover upgrades to insulation levels, updated heating systems & renewable energy generation in the form of Solar PV. Get in touch to see if we can help you make your home cosier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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Rated 5 out of 5 stars

I contacted this amazing company and…

I contacted this amazing company and could not believe the service I received from Michael from start to finish. I didn't think I would get a new boiler and loft insulation for free on this scheme but I did and how professional they are .I would highly and whole heartily recommend this company its easy to apply for don't be scared to ask its genuinely so easy Michael your a star

November 12, 2024
Unprompted review
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Reply from Green Homes Group LTD

It was a pleasure meeting you a the family Gail, happy to have been able to help you guys obtain those improvements in a timely fashion. Thanks for taking the time to share your feedback, we appreciate that.

Rated 5 out of 5 stars

This is a very professional company that takes any doubts you have about the eco4 scheme away very quickly

Michael went through the process answering any questions in a clear and concise manner and making sure every step of the way you were kept informed of any relevant information right up to the installation thanks for everything and would advocate Green Homes Group Ltd to any one thinking about applying for Eco4 you will not be disappointed with such first class service thanks Brendan

September 9, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for the kind words Brendan, it's refreshing to hear that the communication and transparency we pride ourselves on came through in your experience. We've now helped a friend of yours have their home upgraded and have others pending approval. Thank for you sharing our services with your friends so we could help them too.

Rated 5 out of 5 stars

Great service

Would definitely recommend Green Homes Group and Michael Hall was brilliant. He took us through the Eco4 grant application quickly and efficiently and answered all of our queries and concerns promptly. We had heard some horror stories and even told not to go through with it, but we are very happy that we did.

August 12, 2024
Unprompted review
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Reply from Green Homes Group LTD

That was an interesting drive down the lane to your lovely farmhouse folks, I was sure I'd gone the wrong way ;o) Thanks for placing your confidence in us to help you through the process and we're happy to hear it all worked out well for you.

Rated 5 out of 5 stars

Brilliant

We had Michael who came out to us and he was great, made us feel at ease and answered any questions when we needed and kept in touch throughout the process. Definitely would recommend they are a great company.

September 2, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for your kind words Naomi. Financial gain is not our No 1 motivating factor, it's being clear with what may be available, sharing that picture as clearly as we can and respect the fact that people may or may not want to proceed with that, we help people in their time frames not ours. We're glad that approach was felt in your experience.

Rated 5 out of 5 stars

Brilliant service

Ben came to survey my mothers house for solar panels and the air source heat pump. He was a blast and very professional. My mothers disabled with anxiety issues but he was such a gentleman to her she had a great experience. I was so impressed, i asked if they would provide the same same service for my disabled friend down the road and had an equally great experience with Paddy. You're in good hands with them. Thanks guys.

June 5, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for taking the time to share your experience with us Daniel, much appreciated. We love to get out and see people in their homes, there is a lot of detail to this that we like to be clear with but when we can smile and have a laugh with each other along the way it makes the journey all the more enjoyable. We're glad to have been able to help.

Rated 5 out of 5 stars

Informative, engaging, courteous, professional and above all efficient.

I first made contact with Green Homes Group after a no-show by a competitor surveyor (for whom I'd taken time off work and waited for hours).
A quick google search and I was fortunate to have called GHG as from start to finish, I was met by professional, courteous people who orchestrated all the site visits before qualifying our home for the energy upgrade it so greatly required (we were formerly F-G - a traditional Welsh long-house, the original section of which dates well over 500 years).
I dealt with Paddy initially, but with Ben on an ongoing basis - both of whom are Directors I believe, and certainly a credit to the management team of GHG.
My expectations were at all times effectively managed, with timely and realistic schedules set in place from very early on.
It would be nice to say that the entire experience was 'seamless' from start (site survey) to finish (complete overhaul of insulation and subsequent install of air source system) but with a variety of sub-contractors at play, it's a rarity for no teething problems to occur. What WAS, however, seamless, was responsiveness: the speed to action of Ben to manage and juggle all the correlating sub contractors, to negotiate around changing teams and above all, to be open, realistic on timelines and ALWAYS with the most excellent of client relationship skills and management (just to qualify that statement however, WE never felt 'managed', just our expectations and to that end, they never over-promised and under delivered, as is all too often the case!)
We would highly recommend GHG for those looking to upgrade the energy efficiency of their home or business. A formidable Team of experts in their field, delivering an excellent service with an impressive customer-centred ethos.
Thanks as ever to Paddy, Ben and the team at GHG. The end result of an energy efficient home with significant cost savings is the best endorsement in itself, but it having been delivered in a such a professional and courteous manner made the whole process (which, by its very nature, is disruptive to home life) absolutely worth while!
Highly recommend!

March 28, 2024
Unprompted review
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Reply from Green Homes Group LTD

Wow. We hear stories like this fairly regularly unfortunately but for us it's even more satisfying when we can help redeem some faith for people and provide them with a positive experience. Thank you so much for the kind words & your time taken to share that for us, we appreciate that.

Rated 5 out of 5 stars

Michael and Paddy were great can't…

Michael and Paddy were great can't recommend them enough with my Eco4 grant. Would highly recommend there company,fast and efficient.

May 3, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks Craig. Glad we were able to help. You know where we are should you wish to explore schemes again in the future, we'd be happy to help.

Rated 5 out of 5 stars

Michael and Paddy were great!

Michael and Paddy have been very swift to reply to any of my queries (even going through the trouble to respond to messages at the weekend at times!) and extremely patient with my local council and me! They were very considerate, helpful, knowledgeable and upbeat throughout. Genuinely have no hesitation to recommend Green Homes Group to anyone. 👍🏻☀️

May 25, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thank you for taking the time to share Gordon, much appreciated. The process can be challenge at times, depending on the qualifying route and the council you are based in, it was a journey to get to the end but we're glad to felt the desire to help you get there and the engagement of the company to keep you updated along the way. Thank you.

Rated 5 out of 5 stars

I was slightly sceptical about the…

I was slightly sceptical about the project before speaking to Michael, as I thought it sounded too good to be true. He quickly assured me that everything would be free, paid for by the Government scheme. This was the case.
We are very pleased with the standard of the work, the new radiators, air source system and solar panels.
Michael answered all my questions and queries knowledgeably and with a kind, caring manner.
From first contact to the work being completed only took about six weeks. Amazing.
I would highly recommend Michael and his team, as we are so pleased with the improvements to our bungalow.

May 21, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks Hazel. We hear this a lot, it's too good to be true. We tend to find this comes from past bad experiences, people tend to say they've been promised 'X' only to be let down so can appreciate its takes a leap of faith at times to give things a go. Thanks for placing your trust in us and we're happy to hear of the positive outcome for you.

Rated 5 out of 5 stars

ECO4 grant- exceptional experience

My experience with Green Homes and especially Michael Hall was exceptional. Michael took us through the ECO4 grant process step by step. Initially I thought it was too good to be true, however my mind was put at rest once I met Michael and saw how knowledgeable and precise he was in his calculations. We qualified for a full upgrade of our oil fired heating system. This included insulation, heat pump and solar panels. Amazingly works started within 3 weeks. I had many follow up questions and Michael was at the end of the phone at all times. The introduction to the installation team was seamless. A truly great experience and outcome.

April 17, 2024
Unprompted review
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Reply from Green Homes Group LTD

Janet this was particularly satisfying for me to help you and your family. Thank you for placing your trust in us to help you through the process and we're super grateful for the kinds words you have shared, thank you.

Rated 5 out of 5 stars

I was pleasantly surprise from the very…

I was pleasantly surprise from the very beginning with The professionalism & competence of This firm & especially one of the bosses at this company, Ben Burke delivered an excellent service it was transparent from the word go no false promises everything he said they delivered on & on time.what more can you ask for
Very tidy & quick installation an all round super job at my property in Wilmslow
, I was overwhelmed with the service & the after support during the process it’s very easy to follow. the final installation of the new heating system, the solar on the roof I would fully recommend this company as a professional and just organising Team that completely know what they are doing
I appreciate it when a company go over & above to satisfy there customers needs & requirements
Thank you
John S

May 3, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thank for you sharing your experience, we appreciate that. Happy to hear your experience was a good one and we were able to help full the full house improvement measures for your home.

Rated 5 out of 5 stars

After being let down by another company…

After being let down by another company and speaking to numerous others my grandma had a new boiler installed through Green Homes. After having a negative experience with another company we were feeling a bit disgruntled and apprehensive about trying again with another company. We spoke to a number of others but went with Green Homes as they listened to our concerns, explained everything really well and it didn’t feel pushy at any point. Everyone we dealt with from Green Homes throughout the process were very professional, understanding and responsive. My grandma is in her 80s was very anxious about having workmen in her home. In the end, apart from the inevitable dust! she actually quite enjoyed having them there as they were very friendly and considerate.

April 17, 2024
Unprompted review
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Reply from Green Homes Group LTD

Thanks for sharing Rebecca and thank you for placing your trust in us to restore some faith after you'd been let down by another company, happy we were able to help your family to a warmer more efficient home.

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