Greenlight Insurance Services Limited Reviews 

354
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, highly knowledgeable about vehicle modifications, and always easy and friendly to talk to on the phone. Many people also appreciate the competitive pricing, clear quote breakdowns, and straightforward renewal process that makes managing policies entirely stress-free. Though some customers faced short notice regarding policy renewals or experienced minor communication issues during phone calls, overall satisfaction remains exceptionally high. Consumers consistently highlight the outstanding value, reliable vehicle coverage, and top-notch customer support provided by the dedicated team year after year.

What people talk about most

Service

Customers consistently note positive experiences with service, describing staff as friendly, helpful, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their deep knowledge and friendly demeanor.... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with competitive rates and... See more

Customer service

People report positive experiences with customer service, consistently praising the polite, knowledgeable,... See more

User experience

Reviewers highlight high satisfaction regarding the user experience, expressing appreciation for super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam phoned me the very next morning after I applied online to finalize my quote/policy. He was super helpful and within 10 minutes I was covered and everything was in place, outstanding service compa... See more

Rated 5 out of 5 stars

I've been using Greenlight Insurance for several years and always been happy with the service. The price has also been competitive as well and despite everything else going up this year, my renewal wa... See more

Rated 5 out of 5 stars

They have always been good but one slight criticism, don’t wait so long near renewal date to come back with a renewal figure.

Rated 5 out of 5 stars

3rd year with Greenlight. Great after-care, competitive renewal price, overall great service on both my 350z and 200sx s13. Thank you for another year of insurance.


Company details

  1. Insurance Broker
  2. Auto Insurance Agency

Written by the company

Greenlight Insurance is a specialist vehicle Insurance provider, we were established in 1996 with a view to offering superior cover, service and technical knowledge to the performance, cherished and modified car owner. Unlike most other Insurers, our staff are comprised of vehicle enthusiasts, who are also Insurance professionals and we rate upon factors that most Underwriters do not even consider. In our experience, owners of vehicles that people aspire to own do demonstrate a care in their vehicle beyond that of the normal run around or A-to-B vehicle and our premiums are gauged to reflect this.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(354)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Greenlight Insurance are doing it right

Greenlight Insurance provide an excellent service for my camper conversion, a great price and the customer service is second to none. Whenever I renew they give clear and understandable quotes with cost breakdowns and answer any questions I have regarding my changing circumstances quickly and concisely.

August 24, 2026
Rated 5 out of 5 stars

Can't recommend enough

I can't recommend this company enough. I was in an accident two years ago and they were so supportive, won the claim and the communication was excellent. I won't use anyone else now. Premium has gone down every year too, which is always a bonus!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

A happy customer is a repeat customer

Haven’t got a bad word to say about this company! Super friendly staff, easy to speak to, always helpful and straightforward. And a massive bonus is every year my renewal price has gone down, which is a rarity nowadays!
Keep up the good work guys👌

August 14, 2026
Rated 5 out of 5 stars

Wasn’t sure when my renewal was due so…

Wasn’t sure when my renewal was due so gave the guys a message they were straight back within a hour with all my details.
Got two vehicles insured with them and just renewed my first with them and the chap on the phone couldn’t of been more helpful it’s so good to have a company that actual cares about its customers and being so honest and understanding about my vehicles is so rare to find a business to care and put a customer first

August 11, 2026

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