Green Man Lawn Care Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting its efficiency, reliability, and the noticeable improvement in their lawns, often describing the results as transformative and great value. People frequently commend the staff for being friendly, polite, professional, and highly knowledgeable, making every interaction pleasant and informative. Reviewers also appreciate their punctuality, careful work, and the valuable advice provided, ensuring properties are respected and outcomes are clear. Many consumers report that their lawns have never looked better, attributing this to the effective treatments and the team's expertise.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professionalism and knowledge of... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding lawn care. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To be honest I didn’t even know this kind of service even existed till my friend got me a four treatment voucher for my birthday & I have to say I don’t know how I’ve gone through life without them !... See more

Rated 5 out of 5 stars

Absolute gentleman a real pleasure to have the team show up do the work swiftly and with care then clean up and leave. Looking forward to seeing the results. Telephone support from Karen also very pro... See more

Rated 5 out of 5 stars

Turned up at time said he would and started work straight away can see improvement from first treatment so excited to see the results this time Friendly and informative which is exactly what I like... See more

Rated 5 out of 5 stars

I had two legends do some work in my garden today and I am extremely pleased with the results. They were punctual, polite, and very professional throughout. The quality of their work was excellent, an... See more


Company details

  1. Lawn Care Service

Written by the company

Your lawn is the carpet of your garden. Keeping it clean and tidy makes a big difference. Our lawn experts will analyse and treat your lawn to help you keep it looking great all year round. Contact us and start transforming your lawn today. Whether it’s weeds or moss, fungal diseases or insect infestations, our lawn experts will identify the cause of your lawn’s problems and recommend the best products and treatments for bringing it back to life. Don’t forget, there’s no lawn we can’t save! Our lawn treatment plan consists of five Seasonal Treatments, applied around nine weeks apart. At each treatment, we apply a fertiliser, and a weed or moss control. We may also recommend some further treatments to will help keep your lawn looking its very best. In addition to our Seasonal Treatments, we can carry out a range of supplementary services to give your lawn the extra boost it might need to maintain its condition. Click here to discover the full selection of treatments and services that we offer. Following each treatment, we’ll explain how to get the most from our service and offer advice specific to your lawn. We’re happy to share our hints and tips on the best ways of caring for your lawn in-between our visits to ensure the carpet of your garden is looking shipshape all year round.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

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4.8

All reviews

(414)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Give it a year and see the lovely results

I've been using this company at my house for 3 years and my parents house for 1 year. Before I started at either house the lawns were in a truly shicking state despite a lot of work trying to get them grow nicely - lots of racking, seeding, watering, etc but all to no avail. Green man over the course of a year brought both lawns back to a really pleasant state

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

The best thing I did for myself and for…

The best thing I did for myself and for my lawn was to change to Lawn Care some years ago. Alway the same person, an excellent website which offers such useful advice if you wish to read it, and always so efficient. |could not recommmend them more

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Give a wide berth

Been with these for 3 1/2 years and my garden front and rear apart from there being less weeds is in a worse state than when I first signed up. Patches everywhere, moss that is extremely unsightly. And if you want to cancel, the money you have been paying them through a direct debit or whatever is meaningless as you’ll end up paying them for the full cost of the treatment’s you’ve had. Personally I would steer clear. After the reply I was given I felt I needed to reply myself to the issue of paying for services rendered. At no point in time did anyone from this company inform me that the amount paid in the direct debit didn’t cover the cost of the treatments, so be very wary that if you decide to cancel, they will then inform you that you owe them for every treatment you’ve ever had for however long you have been with them. So in theory they are trying to tie you into keeping your direct debit payments up. I will be paying my final payment of £114.19 and feel I can do as good a job that I have been paying for myself, as the weed killer they use I can buy off the shelf. I can also buy a moss killer and a pitchfork to aerate the soil.

January 26, 2024
Unprompted review
Green Man Lawn Care logo

Reply from Green Man Lawn Care

Hi David, as we advised during our email conversation, the methods used between treatments such as regular lawn mowing, watering when it is dry, letting us know of any issues so we can provide solutions all make a big difference to the overall outcome. We provide the same services to all of our customers and providing you follow our advice, there is no reason why your lawn won't improve and look great. With regards to payments; I would assume every business wants paying for the services they provide and as you pay by Direct Debit, if you cancel half way through an annual plan, then your account can be in debit. We always make you aware of your current balance on the follow up emails we send on completion of each treatment, and I can see from our notes that you have been made aware of this previously. See the link below for more information:

https://greenmanlawncare.co.uk/paying-by-direct-debit/

Rated 5 out of 5 stars

So far very early days of being a…

So far very early days of being a customer but I can only say that my experience with Green Man Lawn Care is superb, they explain everything in detail and most of all their communication with a customer is second to none.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Green man lawn care is an excellent company

Green man lawn care always do an excellent job, the operatives are always polite, cheerful and most helpful. Our lawns have been transformed from troublesome weeds and lots of thatch into pristine weed free green lawns and I recommend this company highly.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Moles do a better job

Appalling service and cowboys to be frank, garden has become worse since these “experts” came to look after our lawn.

Back office staff rude and threatening when you cancel the service. I would recommend moles to look after my lawn that this cowboy outfit.

My advice is to go elsewhere.

Response to your response. - How did you know if and when i cut my lawns unless you have spied on us? Creepy Lawn care we've followed your "guidance" unfortunately you have no clue who to interact with clients.

Response - Please show me where i am being Racist?? or Threatening to you? That's called slander you cowboys.

February 2, 2023
Unprompted review
Green Man Lawn Care logo

Reply from Green Man Lawn Care

Dear David,

Thank you for taking the time to leave your feedback. We are sorry to hear that you are not satisfied with the service provided and appreciate the opportunity to address your concerns.

As part of our process, we conduct a free-of-charge lawn analysis and provide tailored recommendations to achieve and maintain a healthy lawn. Alongside the treatments we deliver, we share detailed follow-up advice on mowing, watering, and addressing specific challenges such as pet-related damage, to help maintain the best results.

Regarding your lawn, it is indeed small, and with the presence of a dog, we advised measures to address urine burns and the impact of activity on the turf. Unfortunately, it seems this advice was not followed, which can significantly affect the lawn’s condition. For reference, here is the guidance again:

https://greenmanlawncare.co.uk/animal-urine-burns/

Additionally, you selected our most basic treatment package, which can still produce excellent results when combined with the recommended lawn care practices. However, neglecting these practices—such as regular mowing and adequate watering—can lead to less-than-ideal outcomes. More information on lawn care can be found here:

https://greenmanlawncare.co.uk/elementor-7638/

Here's the one on watering too:

https://greenmanlawncare.co.uk/watering-your-lawn/

We are committed to maintaining a respectful and professional relationship with all our customers, and we do not tolerate abusive or racist remarks. This ensures a safe and constructive environment for both our team and clients.

For those considering our services, we assure you that we are passionate about lawn care and dedicated to delivering great results. While we do not advocate moles as an alternative, we are happy to provide support and solutions for a beautiful and healthy lawn.

Lastly, in response to your comment about how we assess lawn care frequency: as experts in our field, we are able to identify signs of infrequent mowing through the condition of the grass itself. The physiology of grass plants gives clear indicators, which are part of the professional analysis we perform during treatments.

We hope this clarifies the concerns raised. Should you have further questions or wish to discuss this matter in a constructive manner, please do not hesitate to contact us.

Rated 1 out of 5 stars

Awful

Awful, lawn is no better and all you get is a link to a leaflet on garden care.. which can be found for free on their website. Save your money!
It’s lack of comms for when their attending the damage done to property and lack of customer care

September 26, 2023
Unprompted review
Green Man Lawn Care logo

Reply from Green Man Lawn Care

Hi Jenny Edwards, we're a bit confused. We provide lawn care services and on completion of each treatment or services, we send emails and text messages that offer advice on how to get the most benefit from the treatment or service provided on the day and throughout the year. We also offer a free of charge support service which allows us to diagnose lawn issues and offer the correct solutions. If you, or anyone reading this review would like further help, please contact us at support@greenmanlawncare.co.uk It's free, and we often get back to you within just a couple of hours!

Rated 5 out of 5 stars

Excellent job!

Excellent job, has made our lawn look lovely! A very friendly person and a great service!

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Regular happy user…

I have been using their services for many years, They offer a professional service conducted in a friendly efficient manner. My lawn is not perfect (ants and moles!!!) but its as good as I want.

November 15, 2023
Unprompted review

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