Green Source Reviews 63

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the prompt and thorough installation process, noting that the teams often complete jobs quickly and leave the work area spotless. Consumers frequently commend the product quality and the overall seamless experience from consultation to installation. However, some customers also noted occasional issues, such as a heating system not working after installation, leading to power outages. There were also instances where a high-pitched noise from a compressor unit appeared after a repair, which was initially dismissed as normal by a technician but later identified as an issue caused by impurity gas.

What people talk about most

Service

Consumers find service to be positive, highlighting professionalism and efficiency from sales to... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Product

Users describe positive interactions with the product. Many customers are happy with their Midea split system... See more

Based on these reviews

Rated 5 out of 5 stars

We used Green Source to install a 23Kw 5 outlet Multi Split system in our son's house in Berwick in early January 2026. Their service was excellent from first contact to installation. They promptly ca... See more

Company replied

Rated 5 out of 5 stars

We recently had our air conditioner installed and couldn’t be happier with the whole experience. The team was friendly, professional, and turned up exactly when they said they would. They explained ev... See more

Company replied

Rated 5 out of 5 stars

The team at Green Solutions is extraordinary, they are very professional and prompt. My hot water system broke in peak winter and i was out of hot water for a week. I called Gurneet from zing solar a... See more

Company replied

Rated 5 out of 5 stars

Last week we had a new reverse cycle airconditioning system installed. The workmen arrived promptly at 8am as planned and worked tirelessly and efficiently throughout the day. I could not recommend th... See more

Company replied


Company details

  1. Energy Equipment and Solutions

Written by the company

Green Source empowers Victoria homeowners to embrace a sustainable future through comprehensive energy efficiency upgrades. Our expertise spans from Reverse Cycle Air Conditioners, Refrigerated Display Cabinets to Weather Sealing, all aimed at minimising greenhouse gas emissions and aligning with Victoria's energy saving initiatives. Green Source prioritises exceptional customer service, transforming homes into beacons of green living.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely efficient & professional from…

Extremely efficient & professional from start to finish. Split systems were installed within two weeks & the installers were excellent & cleaned up afterwards. Highly recommended

April 2, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Megan! Thank you for the great feedback!

We’re glad everything ran smoothly and that you were happy with the overall installation. We really appreciate the recommendation and your support. Cheers!

Rated 5 out of 5 stars

Competitive price.Excellent manager…

Competitive price.Excellent manager together with the workers. Ally the electrician and his coworker sorry I forgot his name were brilliant.They were super efficient and friendly. Very humble and professional, kind and respectful. Good communication, they were super helpful.My 2 neighbours already interested.Gordon

April 2, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Gordon! Thank you, for your kind feedback!

We’re glad you had a great experience with the team. It’s fantastic to hear they made the process smooth and kept communication clear throughout. We also really appreciate you recommending us to your neighbours, that means a lot. Cheers!

Rated 5 out of 5 stars

Easy process Good communication open…

Easy process Good communication open and honest. Took care if all the rebates for our aircon and heat pump water service. Installation done in one day. Thanks team

February 16, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Linda, Thank you for the positive review! We’re pleased everything went smoothly and that we could take care of the rebates and installation for you. Thanks again for choosing our team! Cheers!

Rated 5 out of 5 stars

We recently had our air conditioner…

We recently had our air conditioner installed and couldn’t be happier with the whole experience. The team was friendly, professional, and turned up exactly when they said they would. They explained everything clearly, worked efficiently, and left the place spotless when they finished. The system is working perfectly and has made such a difference to our home. Really appreciate the great service – highly recommend.

February 10, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Chantelle! Thank you so much for the wonderful review! We’re thrilled to hear you had such a positive experience and that the system is already making a big difference in your home. Our team takes pride in being punctual, professional, and leaving every job spotless, so your feedback means a lot. We truly appreciate the recommendation!

Rated 5 out of 5 stars

Professional Services

Professional Greensource internal team did the install. The site was made tidy and clean after the installation. Decent products and excellent services have been delivered.

February 9, 2026
Unprompted review
Green Source logo

Reply from Green Source

Thank you for the great feedback! We’re glad you’re happy with the installation and that everything is running smoothly. Our in-house Greensource team takes real pride in delivering quality work and leaving every site clean and tidy. We appreciate your support!

Rated 5 out of 5 stars

Perfect install the team spent most of…

Perfect install the team spent most of the day. due having Colour bond roof .they check the areas needing the 5 units installed i did make 2 changes to location request before starting and team looked at area said can be done. All 5 are wifi and now set up with google home .easy setup once down loaded app. Once team finished cleaned up and removed any rubbish. The team leader went throw how to use the units and remote

February 2, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Santo! Thank you for your great review! We’re glad to hear you’re happy with the installation and that our team could accommodate the location changes. It’s also great to know everything was set up smoothly and that the site was left clean and tidy. We appreciate your support and hope you enjoy your new system. Cheers!

Rated 5 out of 5 stars

Green Source operate a great service

Green Source operate a great service. They are knowledgeable, flexible and provide for a trouble-free installation. We are comfortable to recommend their services.

January 22, 2026
Unprompted review
Green Source logo

Reply from Green Source

Thanks so much for the kind words, Leigh. We really appreciate you taking the time to leave a review. Glad to hear the installation was smooth and that the team could deliver a trouble-free experience. Thanks again for the recommendation. Cheers!

Rated 5 out of 5 stars

Fantastic efficient service and installation

We used Green Source to install a 23Kw 5 outlet Multi Split system in our son's house in Berwick in early January 2026. Their service was excellent from first contact to installation. They promptly carried out a site visit and made excellent recommendations re equipment choice. Their pricing was very competitive and the equipment installed well ahead of their committed date. Installation was complete in a few hours and the system was up and running just in time for the heat wave. It is the perfect match for their newly installed solar panels and battery. we highly recommend Green Source.

January 5, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Lyn and Allan! Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear that the entire experience, from the initial assessment through to completion, met your expectations.
It’s great to know the system was delivered sooner than planned and performed exactly when it mattered most. Pairing it with renewable energy at the property makes it even more rewarding for our team. Your recommendation truly means a lot to us, and we’re grateful you chose Green Source. Cheers!

Rated 5 out of 5 stars

A very satisfied customer.

A very satisfied customer.
Value for money ✅.
After receiving our quote we signed up immediately and the turnaround time was super quick and we are now enjoying a house full of air conditioning at a great cost and quality.

October 22, 2025
Unprompted review
Green Source logo

Reply from Green Source

Hi Jason! Thank you for your awesome feedback.

We’re thrilled to hear you found excellent value and that everything moved quickly from quote to installation. Enjoy the comfort and savings of your newly air-conditioned home, and thanks for choosing Green Source! Cheers!

Rated 5 out of 5 stars

Happy customer

Green Source were very easy, prompt and pleasant to deal with. I was looking to upgrade my ducted heating and evaporative systems taking advantage of the Victorian government incentive. The consultation process and installation were pretty seamless. I had my installation completed back in early December. The 5 units installed are Midea air conditioners and so far are working nicely. I like the fact that all 5 units connect to the 1 outdoor unit. I would definitely recommend Green Source to anyone who is interested in updating their heating/cooling units.

December 9, 2025
Unprompted review
Green Source logo

Reply from Green Source

Hi Milton! Thank you so much for your detailed review.

We’re pleased to hear the process was smooth from consultation through to installation, and that you’re enjoying the new Midea system. It’s great to know the setup is working well for you. Thank you for recommending Green Source, we really appreciate your support. Cheers!

Rated 5 out of 5 stars

I am extremely happy with the service…

I am extremely happy with the service provided by green source. I had four units installed and the ACS are amazing.

January 23, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi Said! We’re very happy to hear you’re pleased with our service and that your ACs are working great. Enjoy the comfort, and savings, and thanks for choosing Green Source! Cheers!

Rated 5 out of 5 stars

Green sources review

Would recommend green source to everyone. I got split my system air conditioning and electric hot water system done at my house. They had the best prices in the market and were very quick in terms of installation. They were also very easy to communicate for the set up.

January 23, 2026
Unprompted review
Green Source logo

Reply from Green Source

Hi, Tharaka! Thank you for the recommendation and for sharing your experience.

We’re glad to hear you’re happy with your new split system air conditioning and electric hot water system. It’s great to know our pricing, communication, and quick installation made the process easy for you. We really appreciate your support and recommendation. Cheers!

Rated 5 out of 5 stars

Great service and products provided

Prior to Christmas 2025 we contacted Green Source to obtain information and quotes on replacing our gas heating under the Victorian Energy Upgrade Program.
We were quickly setup with a time for someone to come out and explain how it all works. Bhupinder Puri was excellent in his knowledge of the products on offer and also explained that we could also upgrade our 30 year gas hot water system.
He explained the rebates and put together a quote on the spot for 5 heating & cooling systems and one for the electric hot water.
After accepting the quote we were contacted by a person from the office who arranged an install date to suit us.
The hot water system was delivered to us prior to installation. On the install date 3 young trades persons turned up, promptly at 7.30 am. Liam Holland introduced himself as the team leader, then he introduced Hayden and James.
These young men went to work immediately after Liam explained the process to myself and my husband. They worked all day with minimal breaks, were courteous and professional. They ensured the areas they worked in were left clean and tidy and that all the equipment worked.
The after service was as good as well. Phone calls to confirm our satisfaction and to address any concerns.
We are very impressed with the service provided by Green Source and the lovely tradies that did the work.
Thank you
Marie & Ron O'Donnell

January 19, 2026
Unprompted review
Green Source logo

Reply from Green Source

Thank you so much for your kind and detailed review, Marie & Ron.

We’re delighted to hear about your positive experience from start to finish. From our assessor’s advice and clear explanations, through to the installation team’s professionalism and care. We’ll be sure to pass on your lovely feedback to our team. Thank you for choosing Green Source and for taking the time to share your experience. We truly appreciate it. Cheers!

Rated 5 out of 5 stars

Positive experience with Green Source

I had a positive experience with Green Source. The consultant was respectful and clear, and the tradespeople were efficient. My hybrid hot water pump and 3 split systems were installed all in one day and for a very reasonable price with the state government rebates. Sometimes I had trouble getting a response via text and email so I recommend calling if you need to talk to someone.

September 18, 2025
Unprompted review
Green Source logo

Reply from Green Source

Thank you for taking the time to share your experience with Green Source! We’re glad to hear you were happy with our consultant, installation team, and the overall value of your upgrade. We appreciate your feedback regarding communication as well—it helps us improve. Thanks again for choosing Green Source!

Rated 5 out of 5 stars

Highly recommend Green source

We have had a positive experience with Green Source. They professionally installed three air conditioning units at our home. However, we encountered heavy rain that caused one of the units to leak indoors. The Green Source team responded promptly and repaired the unit the following day. I highly recommend this company if your interested in purchasing aircon

November 11, 2025
Unprompted review
Green Source logo

Reply from Green Source

Hi Jade! Thank you so much for your thoughtful review and for sharing your experience with us. We’re glad to hear you were happy with the installation of your air conditioning units.

We’re also sorry you had to deal with the indoor leak during the heavy rain, but we’re very pleased our team was able to respond quickly and get everything sorted for you the next day.

We truly appreciate your recommendation and your trust in Green Source. If you ever need anything in the future, we’re always here to help. Cheers!

Rated 5 out of 5 stars

Great company with exceptional service

Great company with exceptional service. Called on Friday and came out for a quote on Monday, installation was Thursday. There was very little fuss with installation, even tho we changed a few things, they were happy to do the agreed install. Cannot speak highly of Green Source and their staff.

October 16, 2025
Green Source logo

Reply from Green Source

Hi Wayne! Thank you so much for your wonderful review! We’re thrilled to hear you had such a smooth experience with us. Our team is always happy to accommodate changes and make sure everything is completed just the way it fits your needs.

Thanks again for choosing Green Source!

Rated 5 out of 5 stars

amazing

10/10 I was going to go with another company until I met Sunny from Greensource I received 5 units for half the price could not believe it . the installers turned up on time and did an amazing job could not be more happier with the product thankyou greensource outstanding 10/10 highly recommend

September 23, 2025
Unprompted review
Green Source logo

Reply from Green Source

Hi Adrian! Thank you so much for your amazing review! We’re delighted to hear that our sales guy and the rest of the team were able to deliver great value and service. It’s wonderful to know you’re happy with the installation and your new units, your recommendation means a lot to us! Have a good one!

Rated 5 out of 5 stars

Very satisfied service given

Very satisfied service given, No delay at all and they got the job done on promised time and electricians were very professional. 10/10 no doubt. 😊

October 1, 2025
Unprompted review
Green Source logo

Reply from Green Source

Hi Rajan! Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our service and that our team met your expectations. Punctuality and professionalism are values we take great pride in. We truly appreciate your support and look forward to serving you again in the future! Cheers!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look