60 Shades - Energy Saving Experts Reviews 5

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Energy Equipment and Solutions
  2. Air Conditioning System Supplier
  3. Hot Water System Supplier

Written by the company

At 60 Shades, we specialize in installing energy-efficient solutions under the VEU Program. Our services include heat pump and air conditioner installations, home insulation, water-efficient products, and heating and cooling systems. Let us help you save money and energy while reducing your environmental impact!


Contact info

3.6

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an amazing experience with Farman…

I had an amazing experience with Farman Afridi from 60 Shades – Energy Saving Experts. His customer service was outstanding—friendly, professional, and incredibly helpful. Farman took the time to understand our needs and provided expert advice that made choosing the right energy-saving solutions easy and stress-free.
60 Shades is a fantastic company based in Victoria, offering energy-efficient products and installations through the Victorian Energy Upgrades (VEU) Program. From heat pumps to air conditioners and draught-proofing, they help homeowners cut energy bills and reduce their carbon footprint.
Farman’s guidance made the whole process smooth, and we’re already seeing the benefits. Highly recommend Farman and the team at 60 Shades

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Argumentative.

Argumentative.
I asked to keep my old shower-heads & he wouldn’t let me. It is still my property not yours to take.
Do not recommend these people.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great fast service

Great service. Very professional. Spoke to them and the hot water system was installed in 2 days. Great price.
Wish I got the bigger system but it's too late now.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

I learned of 60Shades via the government solar rebate website.

I learned of 60Shades via the government solar energy rebate website. I contacted three companies there and obtained quotes. All were keen, but 60Shades went the extra mile and gave me options including the Emerald heat pump unit that I had decided on via reviews and recommendations. There was no pressure to buy or lock in an early contract and staff promptly got back to me with answers to my questions. The price was about $200 cheaper than the nearest competitor and this included removal and proper disposal of the old gas unit. Delivery staff confirmed by phone prior to arrival and were on time. Same goes for the installation crew who did an efficient and neat installation and then cleaned up. I couldn’t fault this whole transaction and would highly recommend 60 Shades to anyone.

April 25, 2024
Unprompted review
60 Shades - Energy Saving Experts logo

Reply from 60 Shades - Energy Saving Experts

Thank you so much Stephen for your kind words! We're delighted to hear about your positive experience with 60 Shades. Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent service got the job done very…

Excellent service got the job done very quick easy to chat with

April 10, 2024
Unprompted review
60 Shades - Energy Saving Experts logo

Reply from 60 Shades - Energy Saving Experts

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and efficient. It’s great to know that our team made the process quick and easy for you. If you need any further assistance, don’t hesitate to reach out. Thanks for choosing 60 Shades!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look